The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 215 Reviews
99% Recommended
93% sales valuation accuracy
80% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
By : 'David Moore'
Services :
Would you recommend ? : Yes
17 Aug 2024We moved into a property in 2019 for which Allen Heritage were the letting agents. Denny Ferrara was our point of contact and he guided us through the check in, the taking of the deposit and the contract signing. The house was an old property and needed a certain amount of upkeep. We kept on good terms with the property owner until the plaster on the living room ceiling fell in. We were lucky to escape injury and our dog was also very lucky! The owner decided the property was too much for him to manage and put it in the hands of Allen Heritage to manage. By now, they had a decent report system in place for repairs. I would report a fault and Denny would make arrangements to have the fault put right. In June of this year, the owner served us with a Section 21. We managed to find a new place and move out well within the time allowed us according to the Section 21. Denny arranged all our check out documentation and ensured we did not pay more rent than we had to. And, as owners always try to claw as much of the deposit out of you, Denny supported us to ensure a fair compromise was reached. He is an absolute gent.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 93.00% | 100% | £270,000 | £685,000 |
| Lettings | 80% | 99% | £695 | £1,900 |
Allen Heritage Estate Agents
151 Wickham Road, Shirley, Croydon, Greater London
CR0 8TE
020 8656 2525
By : 'Encore'
Services :
Would you recommend ? : Yes
4 Dec 2025Denny at Allen Heritage has looked after my flat in Beckenham for many years. Very professional. Lovely team. Keep up the great work... Read Full Review
By : 'George'
Services :
Would you recommend ? : Yes
21 Nov 2025Kim and Louise were more then excellent the whole way through my purchase of our new property, very polite and... Read Full Review
By : 'Annemarie'
Services :
Would you recommend ? : Yes
19 Nov 2025I have had the pleasure of working with Allen Heritage Estate Agents in Shirley for a land sale. They were absolutely fantastic from the outset. I would highly recommend... Read Full Review
By : 'Yaroslav'
Services :
Would you recommend ? : Yes
17 Oct 2025Lara was outstanding. Great team work for sorting my dad heating. Keep up the good... Read Full Review
By : 'Andy'
Services :
Would you recommend ? : Yes
6 Oct 2025I found both Kim and Louise to be excellent, really professional and first class communicators, if only all estate agents were like... Read Full Review
By : 'robert'
Services :
Would you recommend ? : Yes
30 Sept 2025I dealt with Kim and Louise and both were great from the offset . Being transparent and clear throughout the sale process , thank... Read Full Review
By : 'Leanne'
Services :
Would you recommend ? : Yes
27 Sept 2025The Team at Allen Heritage Shirley have been incredible ever since we moved into our home over a year ago. Recently we had a fault with our oven and informed them on a Saturday evening. By Monday morning Denny had emailed us to advise us of a replacement and Lara had arranged a brand new one to be... Read Full Review
By : 'Gizela'
Services :
Would you recommend ? : Yes
15 Sept 2025Lara Dean came to my flat Thursday 11 September 2025 to help me with transferring my rent from Croydon Almshouses to Allen Heritage. She was very caring, patient and understood my limitations. Lara is a truly efficient professional, I couldn't have done this without her... Read Full Review
By : 'Claire'
Services :
Would you recommend ? : Yes
3 Sept 2025Denny from Allen Heritage, is a pleasure to work with - always professional, responsive and reliable. I would highly recommend him and Allen Heritage to anyone seeking a trustworthy estate... Read Full Review
By : 'The'
Services :
Would you recommend ? : Yes
23 Aug 2025Great company to deal with, especially Louise Davies very professional at all times. Lovely person to work with, look forward to more opportunities to work with her... Read Full Review
By : 'Jamie'
Services :
Would you recommend ? : Yes
23 Jul 2025Been dealing with this company for years, we complete all of their clearances for the clients. Easy to work with, great communication, and always pay on a time. A real pleasure to work for. A huge thank you to the entire team who work there. Could not recommend... Read Full Review
By : 'Mervin'
Services :
Would you recommend ? : Yes
18 Jul 2025it's always a pleasure when someone answers the phone with a happy... Read Full Review
By : 'Claire'
Services :
Would you recommend ? : Yes
17 Jul 2025Lara has been really helpful in coordinating viewings at short notice, answering queries and providing details promptly when asked. She was even there with me when I learned my offer had been... Read Full Review
By : 'Rod'
Services :
Would you recommend ? : Yes
16 Jul 2025Excellent service from Denny and the Allen Heritage team. Fast responses to questions and all information relayed to all parties within minutes of coming available, crunch time came, with whom appears to be an excellent Tenant, put forward to me and contracts signed with all guidance on the whole... Read Full Review
By : 'jack'
Services :
Would you recommend ? : Yes
11 Jul 2025I have recently sold my property and was so pleased with the service I received from Allen Heritage. Sally was so helpful and helped me deal with competing offers and comparing chains. She gave me some great advice and distressed the whole process. I would defiantly recommend Allen Heritage. Thank... Read Full Review
By : 'Anne'
Services :
Would you recommend ? : Yes
7 Apr 2025Highly recommend Allen Heritage, they are incredibly trustworthy and diligent and most importantly they have a large database of serious clients who want and can buy. Some other agents offered me less but Kim & I have been in a relationship for over 2 years with her patiently waiting until I was... Read Full Review
By : 'Paul'
Services :
Would you recommend ? : Yes
7 Mar 2025Kim, Rob and the team have been fantastic to deal with throughout the sale of our property... Cant praise them enough. Thank you... Read Full Review
By : 'Heather'
Services :
Would you recommend ? : Yes
9 Sept 2024From the moment Max Allen answered my first telephone call to confirmation that our sale had completed, the Allen Heritage team were superb, professional and helpful. During the course of our sale we worked with various members of the team who demonstrated sensitivity and being up to date with... Read Full Review
By : 'Chanel'
Services :
Would you recommend ? : Yes
22 Aug 2024Max has been incredibly helpful throughout the entire process of my mother purchasing her new home. From the very beginning, he provided clear and honest advice, helping us navigate through each step with ease. Max has always been available to answer any questions and kept us informed at every... Read Full Review
By : 'David'
Services :
Would you recommend ? : Yes
17 Aug 2024We moved into a property in 2019 for which Allen Heritage were the letting agents. Denny Ferrara was our point of contact and he guided us through the check in, the taking of the deposit and the contract signing. The house was an old property and needed a certain amount of upkeep. We kept on good... Read Full Review
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Last updated at 7/9/2025, 9:04:39 AM by allAgents