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Connect Property Management
2.2/5, 9 Reviews
33% Recommended
67% sales valuation accuracy
67% letting valuation accuracy
60% sales fee satisfaction
60% letting fee satisfaction
Connect Property Management are a small team of property experts in lettings,residential sales and asset management. We cover all areas in the central belt and beyond.
Our clients include single owners, professional landlords and commercial clients.
"I rented a property from..."
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1 Star Review
By : 'Where'
Services :
Would you recommend ? : No
Postcode : G15
30 May 2013
People found this helpful8
I rented a property from Connect Property Management between November last year and May of this year. Whilst living in the property, I had no cause for complaint mainly due to me dealing with the landlord for all repairs and maintenance. Due to unforseen family circumstances I had to relocate at the end of my tenancy. I gave Connect Property my notice and agreed that I would make myself available should they wish to advertise the property and have prospective tenants view the property. The property was advertised, but no viewings took place before I moved out. I moved out just before the end of my tenancy (the rent was paid up until the end of the tenancy) and handed the keys back in along with the alarm code etc. The property was cleaned before I left and I left cleaning products to clean and build up of dust that may have accumulated while the property was lying vacant. I spoke with Colin who advised that once the final inspection was carried out, my deposit would be released. After weeks of waiting and no contact from Connect and no deposit being paid to my bank account, I called Connect to check on the progress. Each time I was fobbed off with Colin was not in the office and he would call me back (he never did), before finally being told by George that the flat had been dirty upon vacation and had been cleaned. Upon pressing him further, he then claimed that the cleaning had not yet been done (?) and I would receive my deducted deposit once invoice had been received. He then went on to state that the property was not ready to move into, despite it being advertised on Rightmove as being available IMMEDIATELY and at a higher rent than I was paying. I fail to see how it could take a month to inform me of deductions from my deposit and even with deductions, my deposit should be returned to me in a timely manner. I don't have much experience of Connect Property as far as repairs etc go, but if you rent a property from them unless you plan on staying there forever them BEWARE. THIS AGENT ALSO CHARGES ILLEGAL ADMINISTRATION FEES!!!!
What agent could do to change your mind?
Return deposits within a reasonable time.
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 60% | £0 | £0 |
| Lettings | 67% | 60% | £395 | £950 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 2 | 1 | 1 | 5 | 0 | 0 | 0 | 0 | 0 | 0 |
Address
Connect Property Management
Granite House, 31-33 Stockwell St, Glasgow, City of Glasgow
G1 4RZ
0141 552 2041
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
Latest Properties
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Connect managed a flat we ...
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1 Star Review
By : 'Kathy'
Branch : Glasgow, Granite House, 31-33 Stockwell St
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : No
Postcode : G42
15 Jul 2017
People found this helpful3
Connect managed a flat we rented last year in Battlefield Gardens, Glasgow. After being in the property for 4 months a Sheriffs Officer appeared at the door with an eviction notice as the owner had not being paying the mortgage. Our baby was 2 weeks old at the time and the eviction notice was for 2 ... Read Full Review
Comments on Agent Fees
Our rent was £950 a month, I am unsure their fees.
Comments (0)Was this helpful?:
I have just spent the most ...
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5 Star Review
By : 'Fiona'
Branch : Glasgow, Granite House, 31-33 Stockwell St
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : G21
4 Jul 2016
People found this helpful0
I have just spent the most productive time with Connect Property at their new offices in Glasgow City Centre. I had the tenants from hell - the only bad ones are the ones you choose yourself! The team have spent a great deal of time, energy and enthusiasm making sure everything is in order - moved ... Read Full Review
What agent could do to change your mind?
Great fees - hassle free and easy to work with
Comments on Agent Fees
Great fees - hassle free and easy to work with
Comments (0)Was this helpful?:
I currently rent a property ...
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4 Star Review
By : 'A'
Branch : Glasgow, Granite House, 31-33 Stockwell St
Services : Letting( As a Tenant )
Rent PCM : £395
Would you recommend ? : Yes
Postcode : G44
9 May 2016
People found this helpful0
I currently rent a property through Connect and have just handed in my notice due to purchasing a house. I have a good experience with them and always find them helpful and willing to do extra. I would use the company again if I ever have to rent again on the ... Read Full Review
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I have never had any issues ...
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5 Star Review
By : 'Kms'
Branch : Glasgow, Granite House, 31-33 Stockwell St
Services : Letting( As a Owner )
Rent PCM : £450
Would you recommend ? : Yes
Postcode : ML5
17 Feb 2016
People found this helpful0
I have never had any issues with connect, I have always had a propt reply with a new action plan of how to deal with amy property problems I have had! I am extremely confident in connect to care for my property now and in the ... Read Full Review
What agent could do to change your mind?
Very reasonable for the level of service and commitment you recieve!
Comments on Agent Fees
Very reasonable for the level of service and commitment you recieve!
Comments (0)Was this helpful?:
I moved into a smaller ...
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1 Star Review
By : 'Disgusted!'
Branch : Glasgow, Granite House, 31-33 Stockwell St
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : G43
26 Aug 2015
People found this helpful6
I moved into a smaller furnished property 2 years ago due to financial constraints. It turned out that the flat was crawling with bed bugs and carpet beetle larvae. I knew the place was dirty but not to that extent although Connect had insisted the flat had been professionally cleaned. I bought a ... Read Full Review
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Provided a very weak service, ...
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1 Star Review
By : 'Ryan'
Branch : Glasgow, Granite House, 31-33 Stockwell St
Services : Letting( As a Owner )
Rent PCM : £850
Would you recommend ? : No
Postcode : G77
15 Dec 2014
People found this helpful4
Provided a very weak service, never discourteous, just lazy, lack of flat inspection reports, lack of progress reports. The whole point of property management is defeated if it becomes just another thing to chase up. Whilst watching an old episode of Seinfeld where the character ... Read Full Review
Comments (1)Was this helpful?:
By : Steve
18 Dec 2015Hi Ryan, really really sorry to hear that. We have a new team here at Connect and we strive to deliver the very best service to landlords. Please call the office and speak with myself ( Steve Miller...
We should have never dealt ...
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1 Star Review
By : 'Annoyed'
Branch : Glasgow, Granite House, 31-33 Stockwell St
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PA6
11 Oct 2013
People found this helpful12
We should have never dealt with connect from the start after not appearing at a viewing and not answering their phones to apologise. After we were blamed for the mix up (customer service training needed here) we did eventually arrange a viewing. The application process was slow and very poor. ... Read Full Review
What agent could do to change your mind?
Be professional, be honest, be efficient with correspondence and repairs
Comments (0)Was this helpful?:
I rented a property from ...
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1 Star Review
By : 'Where'
Branch : Glasgow, Granite House, 31-33 Stockwell St
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : G15
30 May 2013
People found this helpful8
I rented a property from Connect Property Management between November last year and May of this year. Whilst living in the property, I had no cause for complaint mainly due to me dealing with the landlord for all repairs and maintenance. Due to unforseen family circumstances I had to relocate ... Read Full Review
What agent could do to change your mind?
Return deposits within a reasonable time.
Comments (0)Was this helpful?:
We were looking for a larger ...
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1 Star Review
By : 'Fiona'
Branch : Glasgow, Granite House, 31-33 Stockwell St
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : G42
17 Apr 2013
People found this helpful9
We were looking for a larger property to rent in Glasgow south that would be suitable for our specific needs and where we could stay for 2 years until we relocated. Connect advertised this end of terrace Victorian house next to Hampden that seemed to fit the bill perfectly. It was a bit rough ... Read Full Review
Comments (1)Was this helpful?:
By : Anonymous
20 Jun 2013Fiona, please forward your email address, I would appreciate any other information you may...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Please contact the office on 0141 632 2250.
Last updated at 1/20/2016, 11:53:37 AM by allAgents
