The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.7/5, 24 Reviews
92% Recommended
67% sales valuation accuracy
0% letting valuation accuracy
67% sales fee satisfaction
67% letting fee satisfaction

Corrine
By : 'Maria'
Services :
Would you recommend ? : No
Postcode : NN8
The s were helpful from the start. However they charged us 250 administration fee, which in my view is a lot of money for the service they offer. They also charge any additional costs, for instance 60 pounds to visit the house if anything needs to be fixed. Also, one member of staff was unfriendly to me today (Corine, red haired lady). (it must be said that the house was in very good condition, but we are paying nearly 600pounds a month)
Cheaper administration fee Friendlier staff (Corinne, red haired lady) was very unfriendly today
By : MD
28 May 2013Thank you so much for the kind review. We are sorry if you felt Corinne was rude to you today, we can assure you it was not her intention. For clarity, we do not charge for a contractor to attend to mend anything if it is the Landlord's responsibilty. A tenant could be charged if a contractor sent an invoice where the tenant has broken something or if the issue was something that is not the Landlord's responsibilty. We did not charge you £250 administration fee. Please contact the office for a breakdown of your costs. We are pleased you like our Client Landlord's property and hope you enjoy living there. Managing Director
By : MD
29 May 2013Thank you for your kind review. I am sorry if you felt Corrine was impolite, please be assured this was not her intention. You were not charged £250 administration fee. Please contact the office for another breakdown of the costs that explains what you were charged, we are more than happy to supply you with another copy. No tenant is charged for a contractor to attend a property, unless the reason an item that requires attention is the tenant's responsibilty. I am not sure why you would think that this is the case. Our fees are clearly itemised in the tenancy agreement. I am pleased you like your new home and hope you enjoy living in our Client Landlords property. Managing Director
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 67% | £0 | £0 |
| Lettings | 0% | 67% | £500 | £675 |
Underwoods Town & County
6 Sheep Street, Wellingborough, Northamptonshire
NN8 1BL
01933 270360

By : 'Happytenant'
Services : Letting( As a Tenant )
Rent PCM : £675
Would you recommend ? : Yes
Postcode : NN8
I have been a tenant with Underwoods for a number of years and have found the service second to none. The staff are always polite and helpful especially a lady called Linda who does the renewals. If you are looking to rent I would highly recommend using this agency as you can expect top... Read Full Review
By : 'Sharon'
Services : Letting( As a Tenant )
Rent PCM : £625
Would you recommend ? : Yes
Postcode : NN5
Underwoods have provided me with a top class service from the start, they have always been willing to help and go above and beyond to make sure I was happy. As this was the first time of me renting a property I was really unsure on how the process works and what I need to do, underwoods were... Read Full Review
By : MD
16 Dec 2014Thank you for your kind words Sharon, our pleasure to help...
By : 'leocleverdon'
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : No
Postcode : NN8
This agent is just bad!!! We were perspective tenants and were told that our financials were fine, I am a funded PhD student, and I also work for the university. My partner also works for a university and we have substantial savings, we have no bad credit etc. At the time we were told that our... Read Full Review
The best thing for this agent to do is close up shop!!!!

By : 'Maria'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NN8
The s were helpful from the start. However they charged us 250 administration fee, which in my view is a lot of money for the service they offer. They also charge any additional costs, for instance 60 pounds to visit the house if anything needs to be fixed. Also, one member of staff was... Read Full Review
Cheaper administration fee Friendlier staff (Corinne, red haired lady) was very unfriendly today
By : MD
28 May 2013Thank you so much for the kind review. We are sorry if you felt Corinne was rude to you today, we can assure you it was not her intention. For clarity, we do not charge for a contractor to attend...


By : 'Glynis'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NN8
Ben and Natalie worked really hard on the sale of my house. When the going was tough Natalie worked so hard telephoning around all parties concerned to keep things moving to... Read Full Review

By : 'Keith'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : NN81
We had nothing but a top class service from Natalie she always answered our calls, if she was away from the office she would always ring us back we found her to be be a really bubbly young lady we could not believe it when she told us she was only 18 we cannot praise her highly enough a real asset... Read Full Review

By : 'Rangers1'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
The service I received from Underwoods was second to none! I've had dealings with many agents over the years and can safely say that these guys are the best around. They have fees to pay like any agent and lets be honest no-one really wants to pay these but they were always upfront about them... Read Full Review

By : 'Shelley'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
This is my first time renting through Underwoods, from the very beginning I have dealt with Corinne Bailey, I found her very professional, polite and easy to communicate with, any queries ( mainly by email ) where answered very efficiently. The documentation I have been given is very helpful and ... Read Full Review


By : 'No'
Services : Letting( As a Owner )
Would you recommend ? : Yes
She managed to find a tennant within as week before the other tennats had moved out, in timely manner to prevent loss of rent. She handled all the communications ewith both partioes in efficient and confident manner. All the staff in the office are very helpful and understands their... Read Full Review

By : 'JW'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
As an expatriate with little knowledge of the letting process here in the UK, Corrine and team made the experience effortless for me. Very professional, would do business again.... Read Full Review
By : ---
26 Apr 2012I have been a landlord with Underwoods for about 20 years, almost from the beinging of the company. I have always found its staff in all departments very professional and helpful. Their...

By : 'Catherine'
Services : Letting( As a Owner )
Would you recommend ? : Yes
The service and standards offered to us is exceptional. We have in the past had a poor experience which made us very nervous about engaging with another external company to support us with our rental property portfolio. We have high expectations and standards which Corinne and her team have... Read Full Review

By : 'Antohny'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
I resonantly rented a property in Northampton for my prospective partner and i, who is hopefully getting a visa from the Philippines, i needed to rent a place for us to live, i found Underwoods very helpful, particularly Linda who works at the wellingborough branch, who drafted me a letter giving... Read Full Review

By : 'Chris'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Underwoods have been excellent. I have been informed every step of the way with regards to when viewings were taking place and when tenants would be moving in. I have found the staff incredibly helpful and informative which is especially useful as I do not live in the area. I would like to thank... Read Full Review


By : 'Nadeem'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Underwoords Town & County have been managing my property in Irthlingborough for almost 2 years... I have to say every member of the team has always been very Professional, efficient and very helpful. In particular I have been dealing with Suzanna Pickering, Amanda Cowley and Corinne Bailey.... Read Full Review
By : 'Simon'
Services : Letting( As a Owner )
Would you recommend ? : Yes
I recently appointed Corinne Bailey at Underwoods in Wellingborough. The service provided in letting my detached House in Finedon was very prompt & professional with regular updates/feedback. All the 'extras' were carried out quickly and again at minimal cost. I would have no hesitation in... Read Full Review
By : 'Bill'
Services : Letting( As a Owner )
Would you recommend ? : Yes
I joined Underwoods Town & County when they took over my previous letting companies clients, that was an extremely lucky day for me. Since then, my payments have always been made on time, they are always proactive in advising me of changes in legislation and communicate with me regularly. If... Read Full Review

By : 'Mike'
Services : Letting( As a Owner )
Would you recommend ? : Yes
All my dealings have been excellent smooth payments on time maintained to agreed rates. I would recommend to anyone my brother also uses them. A special thanks to Linda that has been NO1 in all my dealings. Mike... Read Full Review

By : 'John'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
I am a tenant in Wellingborough. I needed a shower curtain in my bathroom. I asked my property manager(Amanda) in Nortthampton. She is so kind to contact the landlord to install the curtain which is supposed to be installed by landlord's expense. I appreciate Amanda for her quick and best... Read Full Review


By : 'MR'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
thamk you to the Wellingborough office for all your help, Corinne gave me all the information I needed to make my decision. Linda was a great help in the office. Overall Underwoods are the best agent I have used!!! THANKS SO... Read Full Review
By : 'douglas'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
fast , easy & stress free... Read Full Review
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