Underwoods Town & County

From start they were unprofessional, arriving late to the viewing and I should have passed this agent based on this alone. The bathroom door lock was broken and unsafe as it could fall on my little ones but it took 4 months to get fixed which is unacceptable. Fridge was not working properly ... Read Full Review

Class A service from Underwoods, polite, professional and hard-working lettings team as well as fantastic property management. Would gladly use Underwoods for any ... Read Full Review

I have been a tenant with Underwoods for a number of years and have found the service second to none. The staff are always polite and helpful especially a lady called Linda who does the renewals. If you are looking to rent I would highly recommend using this agency as you can expect top ... Read Full Review

Underwoods have provided me with a top class service from the start, they have always been willing to help and go above and beyond to make sure I was happy. As this was the first time of me renting a property I was really unsure on how the process works and what I need to do, underwoods were ... Read Full Review

Efficient,effective,excellent! I recently contacted Underwoods Town and County following a arduous struggle to rent out one of my properties without an agent. I spent many months of my own time and money attempting to self manage this property with little joy or benefit. After several ... Read Full Review

This agent is just bad!!! We were perspective tenants and were told that our financials were fine, I am a funded PhD student, and I also work for the university. My partner also works for a university and we have substantial savings, we have no bad credit etc. At the time we were told that our ... Read Full Review

Anyone looking to have an agent manage the letting of your property in Northamptonshire would do well to have the team at Underwoods Town & County do that for you. They have consistently secured us professional, caring tenants in all three of our apartments over the last three years and our ... Read Full Review

Underwoods Town & County have been absolutely fantastic the whole way through my rental experience. Naomi Stokes has been extremely helpful through the 18 months of renting, she has always been polite and professional, and is a credit to Underwoods. I have also dealt with Helen Brock & ... Read Full Review

I only have 1 property that I let out and it soon becomes apparent that you are just become a number after the honeymoon period. The communication between various agents (property management and accounts) is terrible and the fees they charge for i.e recieving yr end accounts (£60) is just ... Read Full Review

Not impressed with there service at all have lived in this property for 5 years they are unhelpful everything I ring up about that need fixing they never get back to me and nothing ever gets done. At one point the property was so bad I got an inspected from the council to come out and inspect the ... Read Full Review

The property has rising damp which I informend the agency over a year ago and the main person they use to fix/mend properties is unprofessional and unreliable. So just hope nothing needs any work in your property. The only reason I would use this agent again is that they seem to have a almost a ... Read Full Review

Terrible service from day one. I don't know why I didn't see it as a sign. On viewing the property I waited 45 mins after the arranged time for someone to show me round, nobody appeared so when I called I was told that someone had come and I was not there. I had been sat outside the house for the ... Read Full Review

The s were helpful from the start. However they charged us 250 administration fee, which in my view is a lot of money for the service they offer. They also charge any additional costs, for instance 60 pounds to visit the house if anything needs to be fixed. Also, one member of staff was ... Read Full Review

Ben and Natalie worked really hard on the sale of my house. When the going was tough Natalie worked so hard telephoning around all parties concerned to keep things moving to ... Read Full Review

We had nothing but a top class service from Natalie she always answered our calls, if she was away from the office she would always ring us back we found her to be be a really bubbly young lady we could not believe it when she told us she was only 18 we cannot praise her highly enough a real asset ... Read Full Review

Some years ago I rented a property for myself with Underwoods and found them a really nice company to deal with as they were always polite and helpful. Therefore, some years after this, when I was in a position of being a landlord myself, I immediately went to Underwoods to manage my property for ... Read Full Review

A very good professional company who always keep in touch, deal with tenants in a fair, polite and professional manner. All problems are sorted efficiently & cost effectively making my life stress free, which is all you can ask for as a ... Read Full Review

Underwoods Town and County are such a wonderful agent to rent with. People I know who are tenants with other agents always seem to have problems but I happily tell them what a pleasure it is to rent from Underwoods. I have rented from them for 7 years now and wouldn't rent from anyone else. A ... Read Full Review

The rating is a little innaccurate here as I have to have at least one star.Anyway my experience with this letting agency has been absolutely awful.Before moving into the property I had to pay £545.00 for the application fee and deposit combined.As a student this is a lot of money , most agents ... Read Full Review

The service I received from Underwoods was second to none! I've had dealings with many agents over the years and can safely say that these guys are the best around. They have fees to pay like any agent and lets be honest no-one really wants to pay these but they were always upfront about them ... Read Full Review