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Posh Pads

3.5/5, 20 Reviews
61% Recommended

100% letting valuation accuracy

50% letting fee satisfaction

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Student letting agents based in Southampton.
"avoid at all costs. Terrrible ..."

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1 Star Review

By : 'Marie'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Postcode : SO15

28 Aug 2025
People found this helpful0

avoid at all costs. Terrrible company filthy houses, nghtmare to get hold of, hidden charges. The only time they respond is tocharge you something £50 a lost key! had countless floods, fkilthy carpets, dirty sofas, had to get a cleaner in before my son moved in. - dont bother pay more - would never recommend them EVER!


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    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Letting100%50.00%£400£3,271
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    Address

    Posh Pads
    51 Bedford PlaceSouthampton, Hampshire
    SO15 2DT
    023 8008 1000

    Services offered
    • Sales
    • Lettings
    • Block Management
    • Surveys
    • Conveyancing
    • Mortgage Advice
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    avoid at all costs. Terrrible ...

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    1 Star Review

    By : 'Marie'
    Branch : Southampton, 51 Bedford Place
    Services : 2
    Would you recommend ? : No
    Postcode : SO15

    28 Aug 2025
    People found this helpful

    avoid at all costs. Terrrible company filthy houses, nghtmare to get hold of, hidden charges. The only time they respond is tocharge you something £50 a lost key! had countless floods, fkilthy carpets, dirty sofas, had to get a cleaner in before my son moved in. - dont bother pay more - would ... Read Full Review

    Comments (0)Was this helpful?:
    avoid at all costs. Terrrible ...

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    1 Star Review

    By : 'Marie'
    Branch : Southampton, 51 Bedford Place
    Services : 2
    Would you recommend ? : No
    Postcode : SO15

    28 Aug 2025
    People found this helpful

    avoid at all costs. Terrrible company filthy houses, nghtmare to get hold of, hidden charges. The only time they respond is tocharge you something £50 a lost key! had countless floods, fkilthy carpets, dirty sofas, had to get a cleaner in before my son moved in. - dont bother pay more - would ... Read Full Review

    Comments (0)Was this helpful?:
    Friendly, knowledgeable and ...

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    5 Star Review
    UserName

    By : 'BLSC'
    Branch : Southampton, 51 Bedford Place
    Services : Letting (As a Prospective Landlord/Tenant)
    Would you recommend ? : Yes
    Postcode : SO15

    31 Jan 2025
    People found this helpful0

    Leslie is always so friendly on the phone and knows the answer to ... Read Full Review

    Comments (0)Was this helpful?:
    Thank you Martha for guiding ...

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    5 Star Review
    UserName

    By : 'Jesminder'
    Branch : Southampton, 51 Bedford Place
    Services : Letting (As a Tenant)
    Would you recommend ? : Yes
    Postcode : SO15

    31 Jan 2025
    People found this helpful0

    Thank you Martha guiding us through the paperwork our tenancy this year, can't wait to move in! The house is amazing and you have been really accommodating to our many requests (sorry!) ... Read Full Review

    Comments (0)Was this helpful?:
    Horrendous! Don’t ...

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    1 Star Review

    By : 'UY'
    Branch : Southampton, 51 Bedford Place
    Services : Letting (As a Prospective Landlord/Tenant)
    Would you recommend ? : No
    Postcode : SO15

    30 Oct 2023
    People found this helpful0

    Horrendous! Don’t be fooled by this team of charlatans. Aggressive selling pitch. They just want to fleece you of every penny for accommodation that should be condemned. Ageing houses that would make your skin crawl. There are definitely agents with more integrity out ... Read Full Review

    Comments (0)Was this helpful?:
    Posh pads are scammers and ...

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    1 Star Review

    By : 'Ja'
    Branch : Southampton, 51 Bedford Place
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : SO15

    9 Aug 2023
    People found this helpful0

    Should be ZERO stars. Go with any other student housing company and you’ll have a way better experience. At the start of tenancy, you move into a house which is not cleaned and has numerous problems. You tell them about the problem and they take days to reply and weeks to fix these URGENT ... Read Full Review

    Comments (0)Was this helpful?:
    TERRIBLE SERVICE - we ...

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    1 Star Review

    By : 'Sarah'
    Branch : Southampton, 51 Bedford Place
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : SO15

    30 Nov 2022
    People found this helpful0

    TERRIBLE SERVICE - we recently used Posh Pads for a student house rental. The service was slow and bureaucratic. When we moved in to the property a significant amount of additional work was required which had previously been promised would be complete by our move in ... Read Full Review

    Comments (0)Was this helpful?:
    Have started to complain and ...

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    1 Star Review

    By : 'Andrew'
    Branch : Southampton, 51 Bedford Place
    Services : Letting (As a Tenant)
    Rent PCM : £3271
    Would you recommend ? : No
    Postcode : SO15

    15 Mar 2022
    People found this helpful0

    Have started to complain and will update on how it goes. Essentially my daughter has decided to change University. She had agreed a let that is yet to start (tenancy date 01.07.2022 - 30.06.2023. The letting agent will not let her pull out and is demanding full payment for the entire tenancy. I ... Read Full Review

    Comments (1)Was this helpful?:

    By : Posh Pads

    17 Mar 2022

    Dear Andrew, In discussions with your daughter’s housemates we have explained that she and her group have signed a contract which legally binds the tenants and the Landlord. We are very happy...


    I am at university and used ...

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    1 Star Review

    By : 'James'
    Branch : Southampton, 51 Bedford Place
    Services : Letting (As a Tenant)
    Rent PCM : £850
    Would you recommend ? : No
    Postcode : SO14

    6 Feb 2022
    People found this helpful0

    I am at university and used Posh Pads during my student let. This was a massive mistake and we have had massive problemsw thi them. We have had problems getting our deposit, they were very slow to sort issues with the house (boiler breaking down and faulty cooker) and they attended our house ... Read Full Review

    Comments (0)Was this helpful?:
    Great service ...

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    5 Star Review

    By : 'Sophie'
    Branch : Southampton, 51 Bedford Place
    Services : Letting (As a Tenant)
    Would you recommend ? : Yes
    Postcode : SO17

    17 Sept 2021
    People found this helpful0

    Had a leak in my room, the maintenance team were very quick to respond and made my room perfect. Thanks a lot posh pads ... Read Full Review

    Comments (0)Was this helpful?:
    Had many problems since ...

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    5 Star Review
    UserName

    By : 'Lucy'
    Branch : Southampton, 51 Bedford Place
    Services : Letting (As a Tenant)
    Would you recommend ? : Yes
    Postcode : SO15

    15 Sept 2021
    People found this helpful0

    Had many problems since moving into my student house, but posh pads maintenance man Lewis has been nothing but help, he's really gone above and beyond to make sure my house is fixed and pest free! Couldn't recommend him anymore, also Georgia in the office has been amazing with helping ... Read Full Review

    Comments (0)Was this helpful?:
    We had a problem with our ...

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    5 Star Review
    UserName

    By : 'Francesca'
    Branch : Southampton, 51 Bedford Place
    Services : Letting (As a Tenant)
    Would you recommend ? : Yes
    Postcode : SO15

    22 Jun 2021
    People found this helpful0

    We had a problem with our washing machine and Darryl came over to fix it very quickly. He was helpful and sorted the issue out right away. Thanks ... Read Full Review

    Comments (0)Was this helpful?:
    Thank you ...

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    5 Star Review
    UserName

    By : 'Craig'
    Branch : Southampton, 51 Bedford Place
    Services : Letting (As a Tenant)
    Rent PCM : £400
    Would you recommend ? : Yes
    Postcode : SO17

    5 Feb 2021
    People found this helpful0

    The lock to my room was broken and so I called posh pads, they had Darryl out in under an hour to get me into my room and had the new lock on within a day! Great customer service, very friendly and ... Read Full Review

    Comments (0)Was this helpful?:
    Amazing improvements ...

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    4 Star Review

    By : 'Ellie'
    Branch : Southampton, 51 Bedford Place
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : PO5

    23 Oct 2020
    People found this helpful0

    Amazing improvements throughout the house The house was in a poor condition when the previous tenants left which, due to Covid related issues, was not resolved before we moved in. There were some delays to the work getting started but the house has received a full renovation. New furniture, ... Read Full Review

    Comments (0)Was this helpful?:
    I must say that our staying ...

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    5 Star Review
    UserName

    By : 'Paola'
    Branch : Southampton, 51 Bedford Place
    Services : Letting (As a Tenant)
    Would you recommend ? : Yes
    Postcode : SO15

    29 Jun 2020
    People found this helpful2

    I must say that our staying was delightful, Ash from maintenance was always helping us if we had a problem. They always respond as soon as they can with the best solutions. Maintenance team is a very friendly and hardworking team. Definitely I recommend ... Read Full Review

    Comments (1)Was this helpful?:

    By : Roisin Hennessy

    15 Jul 2020

    Hi Paola, Thank you ever so much for your kind review. I will make sure to pass on your lovely words to Ash and the team! We are glad that you were pleased with the service you received. Many...


    Thank you! Amazing ...

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    5 Star Review
    UserName

    By : 'Charlotte'
    Branch : Southampton, 51 Bedford Place
    Services : Letting (As a Tenant)
    Rent PCM : £95
    Would you recommend ? : Yes
    Postcode : SO14

    24 Oct 2019
    People found this helpful2

    Honestly can't thank them enough. After a 5 hour interview in Heathrow and travelling back to Southampton I realised I'd left all my keys at home and no one was in my house in Southampton to let me in! After calling posh pads and speaking to a very kind man called Ben, he organised a lady ... Read Full Review

    Comments (1)Was this helpful?:

    By : Roisin Hennessy

    15 Jul 2020

    Hi Charlotte, Thank you for this lovely review. We strive to provide the very best service to our tenants and are so pleased you were happy with your experience with Posh Pads! If you ever need...


    Posh Pads ...

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    5 Star Review
    UserName

    By : 'Chloe'
    Branch : Southampton, 51 Bedford Place
    Services : Letting (As a Tenant)
    Would you recommend ? : Yes
    Postcode : SO15

    18 Apr 2019
    People found this helpful4

    I have been a tenant for Posh Pads for just under a year therefore I am very familiar with how the company operates in terms of communicating with tenants, paying rent and house maintenance. Ash is a newly acquainted member to Posh Pads and since taking on the responsibility of maintenance for ... Read Full Review

    Comments (1)Was this helpful?:

    By : Roisin Hennessy

    15 Jul 2020

    Hi Chloe, We are so pleased you were thrilled with the service you received from Posh Pads. I will make sure Ash is aware of what a credit he is to the team! Thanks again...


    Trouble ...

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    5 Star Review

    By : 'Jason'
    Branch : Southampton, 51 Bedford Place
    Services : Letting (As a Tenant)
    Would you recommend ? : Yes
    Postcode : SO17

    22 Mar 2019
    People found this helpful3

    We signed with posh pads last year after being told not too. I can honestly say that it has been trouble free, any issues were addressed in good time and the office staff were ... Read Full Review


    Comments on Agent Fees

    Good

    Comments (1)Was this helpful?:

    By : Roisin Hennessy

    15 Jul 2020

    Hi Jason, Thank you for this great review. We are glad to hear you had a trouble free experience with Posh Pads, as this is what we strive for. If you ever need anything, please do not hesitate...


    We've got a house ...

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    5 Star Review

    By : 'Ali'
    Branch : Southampton, 51 Bedford Place
    Services : Letting (As a Tenant)
    Would you recommend ? : Yes
    Postcode : SO1

    14 Feb 2019
    People found this helpful5

    We've been searching for a house since November. I think we tried pretty much every agent in the city but we were quite a fussy all girl group. The house had to be in the right location to accomidate medics who need to be the right side of the city for the hisputal and also be within a 15 ... Read Full Review


    Comments on Agent Fees

    Good. There were no fees!

    Comments (1)Was this helpful?:

    By : Roisin Hennessy

    15 Jul 2020

    Hi there Ali, Thank you so much for your lovely review. We are so glad we were able to sort you the perfect home, and in a brilliant location for your flatmates! Many...


    Stay clear of Posh ...

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    1 Star Review

    By : 'Eleanor'
    Branch : Southampton, 51 Bedford Place
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : SO14

    13 Aug 2018
    People found this helpful16

    I am a uni student and have been with Posh Pads for the last year. We were told to stay away from using Posh Pads however there were few student houses left and so we had no choice. I regret this decision majorly as we have had nothing but trouble with them for a whole year (and even though our ... Read Full Review


    Comments on Agent Fees

    Bad

    Comments (1)Was this helpful?:

    By : Roisin Hennessy

    15 Jul 2020

    Hi Eleanor, We are really sorry to hear that you have not had a good experience with Posh Pads. If you could give the office a call on 02380081000, we will be able to revise the situation and help...


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    Last updated at 11/30/2, 12:00:00 AM by allAgents

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