The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3.5/5, 20 Reviews
61% Recommended
100% letting valuation accuracy
50% letting fee satisfaction
By : 'James'
Services : Letting(I am a Tenant)
Rent PCM : £850
Would you recommend ? : No
Postcode : SO14
I am at university and used Posh Pads during my student let. This was a massive mistake and we have had massive problemsw thi them. We have had problems getting our deposit, they were very slow to sort issues with the house (boiler breaking down and faulty cooker) and they attended our house multiple times without giving proper noice. Avoid whatever you do. In addition, we found Roisin Hennessy who we dealt with incredibly rude.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 50.00% | £400 | £3,271 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 10 | 7 | 0 | 0 | 0 | 0 | 1 | 1 |
Posh Pads
51 Bedford Place, Southampton, Hampshire
SO15 2DT
023 8008 1000
By : 'Marie'
Branch : Southampton, 51 Bedford Place
Services : 2
Would you recommend ? : No
Postcode : SO15
avoid at all costs. Terrrible company filthy houses, nghtmare to get hold of, hidden charges. The only time they respond is tocharge you something £50 a lost key! had countless floods, fkilthy carpets, dirty sofas, had to get a cleaner in before my son moved in. - dont bother pay more - would ... Read Full Review
By : 'Marie'
Branch : Southampton, 51 Bedford Place
Services : 2
Would you recommend ? : No
Postcode : SO15
avoid at all costs. Terrrible company filthy houses, nghtmare to get hold of, hidden charges. The only time they respond is tocharge you something £50 a lost key! had countless floods, fkilthy carpets, dirty sofas, had to get a cleaner in before my son moved in. - dont bother pay more - would ... Read Full Review

By : 'BLSC'
Branch : Southampton, 51 Bedford Place
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : Yes
Postcode : SO15
Leslie is always so friendly on the phone and knows the answer to ... Read Full Review

By : 'Jesminder'
Branch : Southampton, 51 Bedford Place
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SO15
Thank you Martha guiding us through the paperwork our tenancy this year, can't wait to move in! The house is amazing and you have been really accommodating to our many requests (sorry!) ... Read Full Review
By : 'UY'
Branch : Southampton, 51 Bedford Place
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : SO15
Horrendous! Don’t be fooled by this team of charlatans. Aggressive selling pitch. They just want to fleece you of every penny for accommodation that should be condemned. Ageing houses that would make your skin crawl. There are definitely agents with more integrity out ... Read Full Review
By : 'Ja'
Branch : Southampton, 51 Bedford Place
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SO15
Should be ZERO stars. Go with any other student housing company and you’ll have a way better experience. At the start of tenancy, you move into a house which is not cleaned and has numerous problems. You tell them about the problem and they take days to reply and weeks to fix these URGENT ... Read Full Review
By : 'Sarah'
Branch : Southampton, 51 Bedford Place
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SO15
TERRIBLE SERVICE - we recently used Posh Pads for a student house rental. The service was slow and bureaucratic. When we moved in to the property a significant amount of additional work was required which had previously been promised would be complete by our move in ... Read Full Review
By : 'Andrew'
Branch : Southampton, 51 Bedford Place
Services : Letting (As a Tenant)
Rent PCM : £3271
Would you recommend ? : No
Postcode : SO15
Have started to complain and will update on how it goes. Essentially my daughter has decided to change University. She had agreed a let that is yet to start (tenancy date 01.07.2022 - 30.06.2023. The letting agent will not let her pull out and is demanding full payment for the entire tenancy. I ... Read Full Review
By : Posh Pads
17 Mar 2022Dear Andrew, In discussions with your daughter’s housemates we have explained that she and her group have signed a contract which legally binds the tenants and the Landlord. We are very happy...
By : 'James'
Branch : Southampton, 51 Bedford Place
Services : Letting (As a Tenant)
Rent PCM : £850
Would you recommend ? : No
Postcode : SO14
I am at university and used Posh Pads during my student let. This was a massive mistake and we have had massive problemsw thi them. We have had problems getting our deposit, they were very slow to sort issues with the house (boiler breaking down and faulty cooker) and they attended our house ... Read Full Review
By : 'Sophie'
Branch : Southampton, 51 Bedford Place
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SO17
Had a leak in my room, the maintenance team were very quick to respond and made my room perfect. Thanks a lot posh pads ... Read Full Review

By : 'Lucy'
Branch : Southampton, 51 Bedford Place
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SO15
Had many problems since moving into my student house, but posh pads maintenance man Lewis has been nothing but help, he's really gone above and beyond to make sure my house is fixed and pest free! Couldn't recommend him anymore, also Georgia in the office has been amazing with helping ... Read Full Review

By : 'Francesca'
Branch : Southampton, 51 Bedford Place
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SO15
We had a problem with our washing machine and Darryl came over to fix it very quickly. He was helpful and sorted the issue out right away. Thanks ... Read Full Review

By : 'Craig'
Branch : Southampton, 51 Bedford Place
Services : Letting (As a Tenant)
Rent PCM : £400
Would you recommend ? : Yes
Postcode : SO17
The lock to my room was broken and so I called posh pads, they had Darryl out in under an hour to get me into my room and had the new lock on within a day! Great customer service, very friendly and ... Read Full Review
By : 'Ellie'
Branch : Southampton, 51 Bedford Place
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : PO5
Amazing improvements throughout the house The house was in a poor condition when the previous tenants left which, due to Covid related issues, was not resolved before we moved in. There were some delays to the work getting started but the house has received a full renovation. New furniture, ... Read Full Review

By : 'Paola'
Branch : Southampton, 51 Bedford Place
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SO15
I must say that our staying was delightful, Ash from maintenance was always helping us if we had a problem. They always respond as soon as they can with the best solutions. Maintenance team is a very friendly and hardworking team. Definitely I recommend ... Read Full Review
By : Roisin Hennessy
15 Jul 2020Hi Paola, Thank you ever so much for your kind review. I will make sure to pass on your lovely words to Ash and the team! We are glad that you were pleased with the service you received. Many...

By : 'Charlotte'
Branch : Southampton, 51 Bedford Place
Services : Letting (As a Tenant)
Rent PCM : £95
Would you recommend ? : Yes
Postcode : SO14
Honestly can't thank them enough. After a 5 hour interview in Heathrow and travelling back to Southampton I realised I'd left all my keys at home and no one was in my house in Southampton to let me in! After calling posh pads and speaking to a very kind man called Ben, he organised a lady ... Read Full Review
By : Roisin Hennessy
15 Jul 2020Hi Charlotte, Thank you for this lovely review. We strive to provide the very best service to our tenants and are so pleased you were happy with your experience with Posh Pads! If you ever need...

By : 'Chloe'
Branch : Southampton, 51 Bedford Place
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SO15
I have been a tenant for Posh Pads for just under a year therefore I am very familiar with how the company operates in terms of communicating with tenants, paying rent and house maintenance. Ash is a newly acquainted member to Posh Pads and since taking on the responsibility of maintenance for ... Read Full Review
By : Roisin Hennessy
15 Jul 2020Hi Chloe, We are so pleased you were thrilled with the service you received from Posh Pads. I will make sure Ash is aware of what a credit he is to the team! Thanks again...
By : 'Jason'
Branch : Southampton, 51 Bedford Place
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SO17
We signed with posh pads last year after being told not too. I can honestly say that it has been trouble free, any issues were addressed in good time and the office staff were ... Read Full Review
Good
By : Roisin Hennessy
15 Jul 2020Hi Jason, Thank you for this great review. We are glad to hear you had a trouble free experience with Posh Pads, as this is what we strive for. If you ever need anything, please do not hesitate...
By : 'Ali'
Branch : Southampton, 51 Bedford Place
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SO1
We've been searching for a house since November. I think we tried pretty much every agent in the city but we were quite a fussy all girl group. The house had to be in the right location to accomidate medics who need to be the right side of the city for the hisputal and also be within a 15 ... Read Full Review
Good. There were no fees!
By : Roisin Hennessy
15 Jul 2020Hi there Ali, Thank you so much for your lovely review. We are so glad we were able to sort you the perfect home, and in a brilliant location for your flatmates! Many...
By : 'Eleanor'
Branch : Southampton, 51 Bedford Place
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SO14
I am a uni student and have been with Posh Pads for the last year. We were told to stay away from using Posh Pads however there were few student houses left and so we had no choice. I regret this decision majorly as we have had nothing but trouble with them for a whole year (and even though our ... Read Full Review
Bad
By : Roisin Hennessy
15 Jul 2020Hi Eleanor, We are really sorry to hear that you have not had a good experience with Posh Pads. If you could give the office a call on 02380081000, we will be able to revise the situation and help...
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Last updated at 11/30/2, 12:00:00 AM by allAgents