Excellent care, beginning to end. Kept us in the loop. Due to illness they've "moved mountains" to help us practically. KIRSTY AND JASON continually check in to see what we need due to our health situation. And step in when needed. Best ever... Read Full Review

I'm very impressed with the staff, both Hannah abd Jack were absolutely amazing! Thank you making our renting a pleasant experience. You were both very patient and very professional and Hannah has a great sense of humour too! Thank you ... Read Full Review

WHBCulver St West, Colchester Having bought and sold several houses over the years, unfortunately this was by far the worst experience I’ve had with an agent. Two sales fell throughnot the agents fault but still had to part ways after the second fell through. Positives: -Jack Hicks in mortgages... Read Full Review

I was pleased when W Brown originally came round to assess the house to put it on the market. I then got the description to sign off. It was totally inaccurate - giving me 2 extra rooms that weren't there, incorrect flooring and extra sinks in the bathroom. The floor plan was faulty too. When I... Read Full Review

I have just completed the sale of my property today through William H Brown, Culver Street West today. I received efficient, friendly and supportive assistance throughout the process. I'd like to extend my special thanks to the branch manager, Jason, as well as the team members Antonny and... Read Full Review

Ashley samson gave us both all the confidance and means to buy the right property for us both . Thank you so much we look forward to useing you again some... Read Full Review

In 2019, William H Brown came begging to sell my property (11 Curlew Croft, Colchester, CO4 3FT) on a no sale no fee basis, and now in 2024 they have sent me an invoice asking for payment, and threatening law suit via ELMS Legal Services. ELMS has informed me that they were instructed by William ... Read Full Review

I have had the pleasure of dealing with Hannah and Jack when going through the renting process. It is my partner and I's first time moving out and renting. Hannah showed us round the property and the communication afterwards was detailed and efficient, which was reassuring to know they are... Read Full Review

I really Like William H Brown work. The way of approaching the customer and explaining the details everything is very much appreciable. The Team members WHB are very much customer friendly. whatever queries customer raised patiently clarifying all the queries. Love the service of William H... Read Full Review

Best customer service ever,very happy with the results the agents are dedicated persevere, excellent vibes,really nice to... Read Full Review

Jack from Colchester branch was very helpful. I have been working with William H Brown to let my flat for the past few years and I can say that I am very happy about it. Jack in recent dealing was very helpful and most impistantly answered his calls and emails timely. He was easy to work with... Read Full Review

I would just like to say how amazingly helpful, cheerful and pleasant Hannah McCreath is at the Colchester branch. Hannah always returns calls and is super helpful! Best agent in Colchester by a long... Read Full Review

I just wanted to say a huge thank you to Trainee Lettings Negotiator Jack Percival! From the moment I (nervously) phoned to enquire about a rental property, on behalf of my profoundly deaf brother, he was nothing but kind and understanding! Jack immediately spoke with the landlord, and managed to ... Read Full Review

Worst letting agents avoid at all costs. Let out unsuitable properties and don't bother to fix anything they say they will. No out of hours contact number for emergencies and just tell you to phone the emergency services if there is an issue. Can't wait for my agreement to end so I can... Read Full Review

Thank you very much Emma for making our life easy while letting our property and finding the tenants. It has been unbelieble experience since the first day, I approached you. Outstanding, approach and very effective action by all the staff. I recomend all to use this... Read Full Review

Thank you Hannah for being very efficient and kind throughout our house hunt.You made the entire process hustle free and for that we are really... Read Full Review

Our estate agent, Phil, helped us get the house we really wanted for a fair price as well as getting our house sold quickly in order for this to happen. I appreciated the support. Communication was good. I was surprised how long the whole process takes now, though this is a reflection of the... Read Full Review

The WORST letting agents I have ever dealt with in the 9 years I’ve been renting. Can’t seem to get anything right and there is a complete lack of care. Constantly chasing them up for things that they repeatedly forget to do. AVOID AT ALL... Read Full Review

Sellers beware. Called 5 times, 3 times to book viewing. Even last call to get manager to ring back not responded too. Not sure why in a commission based job these youngsters can’t be bothered. Good luck to all of them for their excellent work ethics and future progress Cash buyers. ... Read Full Review

I have tried 3 times to book a viewing of an house with this company. The first time they told me the landlord wasn't answering, so not even bother in trying. This was in a less than a minute call and without the full details of the house I was referring so they must be very quick in getting ... Read Full Review