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The UK's Largest Customer Review Website for the Property Industry

4.1/5, 10 Reviews
89% Recommended
100% sales valuation accuracy
80% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction

HENRY
By : 'mwk'
Services :
Would you recommend ? : No
Postcode : CV34
I could give zero stars I could! Martin & Co Leamington Spa attempted to deduct 90% from my tenancy deposit based on fabricated and dishonest claims — including a "hole in the wall" that didn’t exist, carpet stains that were clearly documented as preexisting, and a cleaning charge despite the checkout report stating the property was “cleaned well, my favourite was £175 gardening 'half of days work' to the 3m2 back garden where grass was cut week before we moved out. What type of gardener do they use which charge 175 HALF of days work?! They ignored emails weeks, then suddenly invented these claims after I escalated the dispute to the Deposit Protection Service (DPS which meant I need to get Solicitor involved). Funny thing is that the day after we moved out, their own 3rd party company came and did inspection, produced a report that literally said 'property is cleaned well'. 3 weeks later I found out that there is hole in the wall, stained carpets and other major damages that suddenly appeared and their greedy landlord wants most of my deposit. When asked to provide evidence, they submitted nothing — and the DPS refunded me full amount by default because Martin & Co couldn’t back up a single claim. Their actions caused unnecessary stress, delays, and legal hassle — all in an attempt to exploit the deposit process and intimidate me into accepting deductions. This was not a mistake — it was a calculated abuse of the system. Tenancy in Warwick ended 28th of April 2025 and only today 15072025 I got my deposit money back I’ve filed formal complaints with The Property Ombudsman, Propertymark, and Trading Standards, and I will encourage other tenants to do the same. If you’re thinking of renting through Martin & Co Leamington Spa — document everything, expect dishonesty, and prepare to fight your rights. Avoid them at all costs. I saw there on Google that they play stupid and reply to 1 star reviews that they have no record of tenancy. Well we lived in Warwick, CV34 area 1 year Serena Nun was the property manager, Lieann Robinson their administrator that we mostly contacted with during tenancy which were also useless. If anything breaks, good luck trying to get it to sort it out. I will be taking this further to property ombudsman. Don't rent through these scammers unless you absolutely have to.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £255,000 | £255,000 |
| Lettings | 80% | 99% | £750 | £875 |
Martin & Co
31 Regent Grove, Leamington Spa, Warwickshire
CV32 4NN
01926 889054

By : 'mwk'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CV34
I could give zero stars I could! Martin & Co Leamington Spa attempted to deduct 90% from my tenancy deposit based on fabricated and dishonest claims — including a "hole in the wall" that didn’t exist, carpet stains that were clearly documented as preexisting, and a cleaning charge despite the... Read Full Review

By : 'Julie'
Services : Sales( As a Vendor )
Sold price : £255000
Would you recommend ? : Yes
Postcode : CV31
Martin& co. Highly recommend for selling my property I got full asking price after Henry Hammond valuation, Fantastic work from start to finish Good value for money on estate Agents fee Very professional Thank you Henry... Read Full Review
By : 'Nigel'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CV
Lucy, was extremely helpful, very courteous, and friendly which I found very reassuring. Although I didn't rent the property I viewed I would certainly recommend Martin and co for their professional and helpful service. Lucy in particular was very helpful. Nigel... Read Full Review
By : 'garf'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CV31
Very straightforward tenancy. They were happy to negotiate the price of the rent without throwing their toys out of the pram unlike other EAs. Checkout was fair and reflected the condition of the property when we moved in, although we did have to amend the check in report considerably as this... Read Full Review

By : 'Mjb'
Services : Letting( As a Owner )
Rent PCM : £775
Would you recommend ? : Yes
Postcode : CV31
Laura has just very successfully found me new tenants. More than helpful, kept me informed even out of hours! Wouldn't consider taking my business anywhere else. Highly recommend the Leamington... Read Full Review
Good

By : 'Pete'
Services : Letting( As a Owner )
Rent PCM : £875
Would you recommend ? : Yes
Postcode : CV32
Excellent service from beginning to end. The staff at the leamington branch have always provided a first class service during my 10 yr association as a landlord. Thank... Read Full Review
Good

By : 'RAS60'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CV32
Very professional, courteous and polite. Not had any problems with this company since I started using them 1 year ago. New tenant in within days of other tenant leaving. Nothing is too much trouble when asking for information and help Would recommend this... Read Full Review
Good

By : 'Suzannah'
Services : Letting( As a Owner )
Rent PCM : £825
Would you recommend ? : Yes
Postcode : CV34
All aspects are 5 star. The service is personal, professsional and fair. Nothing is too much trouble and they get things done. A new suitable tenant in 48 hours everytime my flat has become available since 2011. Sean his team make me feel as if I matter. Unequivocally... Read Full Review
Yes
By : 'ChrisM2203'
Services : Letting( As a Tenant )
Would you recommend ? : No
Greedy deceptive and collusive with me and an equally greedy and deceptive... Read Full Review
By : 'JCH'
Services : Letting( As a Owner )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : CV34
Have used this branch on several occasions for over 5 years on a tenant find basis and always found them helpful and prompt, with reasonable fees. They are not pushy and don't try and guess what you require or instigate actions without consent - as some agents in the area are are inclined to do. ... Read Full Review
Fees are reasonable compared to other agents used
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.