Been renting with this agency for more than 6 months Absolutely out of order: white goods stop working, you have to literally follow it up as there will be no effort from them to provide the service efficiently and promptly. Basically, it's as if you are a big burden to them and they are doing ... Read Full Review

As a tenant, they proved to be a terrible letting agency. They're so unprofessional, terrible at communicating and have no regard towards their tenants. I complained about them not communicating with us. After this, they conveniently didn't send us information about the check out. When I ... Read Full Review

Worst agency ever! Thiefs, liars! If You will hand then your move out notice, You will became their enemy no1. They will try to charge You on the end of tenanty for everything! Doesnt matter if that Was Your fault. I will never recomend them! Do not deal with... Read Full Review

Absolute joke of agents. My boiler has been playing up over the last few days, and this is the second night they have left me to sleep in an unheated house so far. I am disabled and have made clear to them that the cold significantly worsens my condition, and leaves me at risk. There has been no... Read Full Review

Lin never replies to emails. We ring and get told she'll ring us back - never happens. Not renewing current contract because of her poor customer service. James showed us round the house originally and is sympathetic on the phone but still can't get Lin to ring us... Read Full Review

I have rented a property with Wolfs for 3 years and kept the property in excellent condition. They are now refusing to give me my deposit back and sending pictures of every little detail. I have been at the property for 3 years and they do not allow for wear and tear. The agent is rude, using... Read Full Review

I thoroughly enjoyed my time at Britannic Park. The Wolfs Harborne team were always pleasant to deal with and very responsive and supportive. I always received quick responses to queries and they were always very... Read Full Review

We were renting through Wolf's for 2.5 years and they have been fantastic agents. We had a few little issues with tiles in the bathroom coming down and a stone from the road breaking our front window which were all resolved very quickly, sometimes the same day that we phoned! We looked after to... Read Full Review

All the wolfs team were helpful, pleasant and effective.They made sure that repairs were dealt with always gave plenty of notice when new potential tennants wa ted to... Read Full Review

Have been renting for 2 years through Wolf's Harborne, dealing with Lin and Lorraine. Have received excellent service and help during this time. When moving out at the end of July had no problems with hand over and deposit returned... Read Full Review

House had sewage leaking into back garden when moving in. Initial inventory was minimal which came back to bite us. Tried to claim several hundred pounds out of out deposit for damage that was already present. Very rude and forceful when discussing deposit. Threatened legal action and refused to... Read Full Review

Wolfs where great to start with but once we handed our notice in we felt that we where then not listened to. We told them that the heating was playing up and they just shrugged it off. We was only telling them so they could have a look at it for the next... Read Full Review

We rented the property from Wolfs and the same was fully managed by them. The team that handled all the management and documentation was outstanding. They were always ready to help and had a smile on their faces whenever we needed anything. We have used many Estate agents in the past but never... Read Full Review

Just don't bother phoning the office. If I had missed any rent maybe I could understand why they were so staggeringly rude, alas they don't have that excuse. Nothing is ever their fault, they blame the landlord for everything. Interestingly they even blame the landlord when they don't call you... Read Full Review

I will never, ever recommend this agency to anybody. As a tenant of theirs for 3 years, they were unhelpful in every sense of the word. My rent was paid on time, and it wasn't cheap, yet when it came to leaving they claimed they never received my inventory when I first moved in. I then got £50... Read Full Review

I have found Wolf's to be fantastic. I first looked at properties with them before Christmas, but went with another lettings agent (who were less than fantastic) and then six months later when I was looking for a new place, I was pleasantly surprised that James remembered me. The level of customer ... Read Full Review

I have been dealing with Wolf's for the last 12 years; I wave found the staff very friendly and reliable. Any queries on my side or the tenants is dealt with promptly. I have had to come into the office on a few occasions and have had all the time necessary from Alex to address and solve the... Read Full Review

Having used Wolfs to manage my portfolio whilst in the UK I had no reservations when I moved to Australia. They have always acted in my best interests. The staff are all very knowledgeable, helpful and friendly. I receive rents on time, maintenance issues are dealt with promptly, and I am kept upto ... Read Full Review

Radovan Vuckovich helped me to find two flats. Ian Park completely designed and furnished one of them with great success. Both flats have been let without problems for many year. Wolfs are taking complete care of all aspects without prompting. One of the bathrooms needed updating last year. Wolfs... Read Full Review

Long term tenant. Tried to avoid phoning their office for anything due to condescending and patronising staff. James is quite frankly rude and should not be allowed to have any dealings with the public. As a healthcare worker who serves the public and deals with people everyday I was frequently... Read Full Review