Purplebricks

I first listed my place in January 2025 (I think). I got 4 genuine viewers, 2 of whom made offers. Then things went quiet so I got 5 mates to book viewings. That's 5 unique email addresses + 5 mobile numbers. After each of my mates booked a viewing, sure enough a '' viewing was booked. This ... Read Full Review

Upfront fee regardless of sale. I paid in region of £1k but property didn't sell. I didn't realise they pull the advert after six months. I recall asking about this in my initial consultation and was given a quick ambiguous answer and was given reassurance that it would undoubtedly sell anyway. I ... Read Full Review

Dreadful Dreadful Dreadful I have nothing good to say about our experience with this agent. We've had to make two complaints to them and both have been partially upheld with them acknowledging they didn't send a conveyancing quote in a timely manner and also that they failed to call me once during ... Read Full Review

I have used these before and had a great experience but me just quickly you in on why to AVOID them now. I went live on the 26th of July, I opted hosted viewings. They organised to have someone do my hosted viewings who was on holiday until the 19th of August. Every time someone wanted to book ... Read Full Review

Cancelled my property sale in the 14 day cooling off. No marketing. No sale board. No photos. Nothing done at all. Local agent agreed refund. Still waiting 8 weeks later. PB are ignoring me and their local agent. Don’t pay up front. PB are not to be ... Read Full Review

Dealing with a online real estate agent Purplebricks is a nightmare us buying a property. The first day we visit a house where the hired freelance viewing assistant does not have the pincode to open the key box. The freelance assistant already file a complaint with Purplebricks two days earlier ... Read Full Review

I have had a really horrible time selling my park home with this company and to be honest, the frustration, negative experience and emotional stress I got from dealing with them isn't worth their so called "cheap fees" and the sale process will now actually cost me more. If it was possible me to ... Read Full Review

All the people i dealt with were hopeless, unexperienced, poor communication, scammers, they take a payment and tell you later they can't find it. SCAMMERS Honor Rutherford Anika Vaghela Kieran Sycamore AVOID AVOID Bunch of hopeless Staff The company has OVERDUE accounts, what do you expect ... Read Full Review

On the surface, Purplebricks sound like a perfectly straightforward arrangement and offer an incredible saving, over £7k on our property. However, there are things that they do not tell you about the advert before you sign up. Firstly, in your property description, you can only have 2000 ... Read Full Review

The sellers app is not fit purpose The initial set up is fine. However, there are certain areas i experienced when there was a complete lack of communication, which gives a lack of confidence. I had a good viewings agent, who unfortunately could only give feedback via text as the app has been ... Read Full Review

Absolutely appalling, pester you to sign up then it's impossible to speak to anybody. Their 14 day cooling off period is just a joke, they do everything they can to avoid returning your money. I thought it was just me but lots of other people have had the same, I wish I had read the reviews first. ... Read Full Review

Purchased a property from them 2 weeks ago with no keys supplied. Couldn’t live in it and had to get a locksmith. Emailed after sales and complaints about this and I need the locksmith invoice refunding. I’ll be taking this further I don’t hear back this week - absolutely shocking ... Read Full Review

Extremely disappointed with Purplebricks. Really poor experience with Purplebricks. They tied me into a 16week contract, which meant I couldn’t even list my property with another agent during that time, they failed to bring more than 2 viewing in 12 weeks. Communication was minimal. The support ... Read Full Review

1 star Absolutely appalling experience with Purple Bricks. We had three offers accepted then rejected—each one more frustrating than the last. 1. Our first offer, made via a deal sourcer, was initially accepted. After providing all the required details, Purple Bricks came back and rejected it, ... Read Full Review

I paid £1499 purple bricks to sell my flat. Myself and my partner wanted to see how it went before we considered selling our other 2 properties with Purple Bricks. The agent David Ireland made an online apprasil of the property I wasnt too comfortable with this and decided to read some ... Read Full Review

What an awful experience from start to finish. Firstly, it is not free, (but surely everyone knows this by now?) unless you do literally everything yourself including your own marketing and advertising and good luck with that. If you want the usual things, photos, floor plan, a write up, ... Read Full Review

An absolutely disgusting company it doesn't take much to go online and see thousands of negative reviews about Purplebricks. This disgusting company has been chasing me for money that I do not owe for almost a year now they have caused me great emotional distress and caused severe financial ... Read Full Review

If I could give zero stars I would, conned my elderly mother out of nearly £1000 the rang her 6 months after advising it to tell her they were taking off the market as they were only advising for 6 months SHE WAS NOT TOLD THIS WHEN SHE SIGNED UP! She's had 3 viewings in 6 months absolutely ... Read Full Review

Please don't use them! They are incompetent. You'll never get to speak to anyone after you've paid the fee. They don't try and keep hold of buyers. Buy cheap buy twice. We didn't think it would happen to us but it ... Read Full Review

Told by the advisor who came Reece that it was a few of £899 for a boost advert package. This didn't have a time limit we was told. Checked the contract and it's 6 months time period which wasn't state in initial conversation. For this since February I've had a whopping 2 ... Read Full Review