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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
4.7/5, 4670 Reviews
91% Recommended
92% sales valuation accuracy
86% sales fee satisfaction
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Sam
By : 'Artur'
Services : Sales(As a Buyer)
Would you recommend ? : No
The house was good and I liked the living room room and the garden and the bathroom.
By : Springbok Customer Services
10 Jun 2025Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service possible. Should you have any future inquiries or require further assistance, please do not hesitate to reach out. Warmest Regards, Springbok Customer Services
Springbok Properties
Chester Street, Old Trafford, Greater Manchester
M32 0RS
0800 068 7935
No Branch Video found...
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 145 | 14 | 17 | 3 | 2040 | 192 | 1824 | 128 | 196 | 105 |
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 92.00% | 86.00% | £21,500 | £35,200,000 |
SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us. If You Have a Complaint If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem. If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can. Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post. CustomerServiceManager@springbokgroup.co.uk Springbok Properties Complaints Universal Square Devonshire Street North Manchester M12 6JH To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint. We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision. If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly. www.tpos.co.uk The Property Ombudsman Ltd Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP Telephone: (01722) 333306 Email: admin@tpos.co.uk
Last updated at 3/5/2024, 10:58:26 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Haden
By : 'Vivian'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : S60
Had a great experience with Springbok. Communication played a key role throughout the process, and Haden ensured that all updates were timely and clear. The stepbystep process was straightforward and easy to follow, making the first part of the sales journey smooth and stressfree. I truly ... Read Full Review
By : Springbok Customer Services
17 Mar 2025Thank you for your feedback. We’re pleased to know we met your expectations and provided the support you needed. Your kind words will be passed along to the team. If you require any further...
By : 'Victoria'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
When received a letter to get in touch with Springbok Properties the sale of my property, I reluctantly called them but was impressed with the way I was attended to. I was contemplating of taking other options offered by another agent even after our first interaction. However, I had no choice but ... Read Full Review
By : Springbok Customer Services
17 Mar 2025Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. If...
By : 'Louisa'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £210000
Would you recommend ? : Yes
Postcode : B14
Selling my property quickly was a priority, and Springbok Properties delivered beyond expectations. Their team was professional and attentive from start to finish, providing a fair cash offer in no time. They handled the entire process efficiently, and I was impressed with their constant updates ... Read Full Review
By : Springbok Customer Services
28 Dec 2024Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your...
Annie
By : 'N'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : B16
Such a professional and friendly service. I’ve always used high street estate agents before and wasn’t sure what to expect. Can’t fault it and Annie was fantastic throughout the process from offer accepted to completion. Thank ... Read Full Review
By : Springbok Customer Services
19 Dec 2024Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your...
Haden
By : 'John'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £360000
Would you recommend ? : Yes
Postcode : PE38
We had never heard of Springbok before and the process was very easy and despite not being at our property at times when viewing was organised the team handled the viewing with ease and it seems the process will enable completion seamlessly for both us and our purchaser being happy and also in ... Read Full Review
By : Springbok Customer Services
18 Dec 2024We’re grateful for your feedback and pleased we could assist you to your satisfaction. Your comments will be shared with the team, who will appreciate the recognition. Should you need anything...
By : 'Thomas'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £180000
Would you recommend ? : Yes
Postcode : BA1
After having difficulties with a couple of local estate agent, I decided to try Springbok Properties after seeing an advert on facebook. They offered a fair cash price and handled the sale quickly and efficiently. The whole experience was smooth, and I was relieved to have everything taken care of ... Read Full Review
By : Springbok Customer Services
16 Dec 2024Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. ...
Taryck
By : 'Mobina'
Branch : Suite 7N, Trafford House, Chester Street
Services : Online Auctions
Sold price : £132000
Would you recommend ? : Yes
Postcode : M35
We recently purchased a home through Springbok Properties, and Taryck Turner was instrumental in making the process smooth and stress-free. From the very beginning, Taryck was incredibly professional, approachable, and proactive. He consistently kept us updated, answered our calls promptly, and ... Read Full Review
By : Springbok Customer Services
2 Dec 2024Thank you for your feedback. We’re glad we could assist you and provide the service you were looking for. We’ll pass your kind words on to the team. Should you need anything else,...
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By : 'McGee'
Branch : Suite 7N, Trafford House, Chester Street
Services : 32767
Sold price : £183000
Would you recommend ? : Yes
Postcode : GL1
After inheriting a property I couldn’t keep, I contacted Springbok Properties. They were compassionate and professional throughout, and I really appreciated their sensitivity. I received a fair cash offer, and everything was handled with minimal effort on my part. They made a difficult situation ... Read Full Review
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Haden
By : 'Highly'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £170000
Would you recommend ? : Yes
Postcode : B1
Very fast sale on my apartment, Haden was dealing with everything and did a great job of securing the sale and keeping me updated along the way. Would highly ... Read Full Review
By : Springbok Customer Services
16 Jun 2025Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service ...
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Haden
By : 'Ali'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : B1
I had a fantastic experience with Springbok Properties, thanks to the outstanding support from Haden. He was incredibly helpful throughout the entire process, always responsive, clear in his communication, and genuinely invested in making things run smoothly. His professionalism and friendly ... Read Full Review
By : Springbok Customer Services
16 Jun 2025Thank you for choosing our services and for leaving such a positive review. We're thrilled to have been able to assist you effectively. Your feedback will be shared with our team, and they will be...
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Joe
Jessica
By : 'Gary'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SA13
Great team to work with with a very efficient process. Also, made sure even though I was 30mins late viewing that the local estate agent waited me. He was also very helpful giving me insights to the local market. Job well done all ... Read Full Review
By : Springbok Customer Services
16 Jun 2025We're thrilled to have provided you with outstanding service, and your feedback will be cherished by our team. If you have any further inquiries or need assistance in the future, please don't...
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James
By : 'EAE'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : TS13
From the minute we signed contracts the whole process has been a shambles. Far from the "fast selling" experience we had expected. Just another listing on Rightmove that any regular agent does but with higher costs. The property went live before we'd had a chance to review it with inaccuracies on ... Read Full Review
By : Springbok Customer Services
16 Jun 2025Dear Elizabeth, thank you for your feedback. We're sorry to hear that your experience hasn't yet met your expectations. While we do have a network of investors and cash buyers that we actively work...
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Haden
By : 'Lesley'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £161
Would you recommend ? : Yes
Postcode : LN1
Very happy 9 viewers in 2 weeks and now ... Read Full Review
By : Springbok Customer Services
12 Jun 2025We really appreciate your review. It’s great to know that we were able to meet your expectations. Your comments will be shared with the team, who will appreciate the feedback. If there’s anything...
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Haden
By : 'Nikki'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : PE13
Great experience- got support as needed- quick and efficient ... Read Full Review
By : Springbok Customer Services
11 Jun 2025We greatly appreciate your feedback and are thrilled to know that you were satisfied with our services. Your comments will be shared with our team, who will be inspired by your kind words. If you...
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Haden
By : 'Leanne'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Sold price : £160000
Would you recommend ? : Yes
Postcode : LN1
Good communication form Haden who is dealing with my purchase, which is essential when buying a ... Read Full Review
By : Springbok Customer Services
11 Jun 2025Thank you for choosing our services and for leaving us such positive feedback. We're thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be...
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Joe
By : 'Artiom'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : WS15
We started working with Joe Yale, and he’s been great! He’s always there to pick up the phone or reply to emails really fast. He’s given us a lot of encouragement and made sure we feel like everything’s going to work out just fine. We’re still in the process, but we’re feeling good about ... Read Full Review
By : Springbok Customer Services
10 Jun 2025Thank you for choosing our services and for leaving such a positive review. We're thrilled to have been able to assist you effectively. Your feedback will be shared with our team, and they will be...
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Sam
By : 'Artur'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : No
The house was good and I liked the living room room and the garden and the ... Read Full Review
By : Springbok Customer Services
10 Jun 2025Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service ...
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Haden
By : 'andrew'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Sold price : £370000
Would you recommend ? : Yes
Postcode : EX33
Helpful agency we bought a property they had listed, Hadon was responsive, efficient and communicated well. All you can ask ... Read Full Review
By : Springbok Customer Services
10 Jun 2025Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your...
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Abbie
By : 'Frank'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £61000
Would you recommend ? : Yes
Postcode : ML2
Great service from abbie start to finish, very helpful ... Read Full Review
By : Springbok Customer Services
10 Jun 2025We greatly appreciate your feedback and are thrilled to know that you were satisfied with our services. Your comments will be shared with our team, who will be inspired by your kind words. If you...
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Haden
By : 'P'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £356000
Would you recommend ? : Yes
Postcode : EX33
Good support from the agent Haden Donavan. However price agreed was significantly lower than originally indicated by Springbok They achieve a quick sale which is great but our feeling was that the support was more the buyer than us as the seller. The Springbok model is somewhat different to ... Read Full Review
Fee structure not transparent under the deal we worked in with Springbok. Once asked they advised but this wasn’t forthcoming at the start of the process.
By : Springbok Customer Services
9 Jun 2025We appreciate you taking the time to leave a review. It’s great to hear that our team was able to assist you smoothly. We’ll pass your feedback on to them, and they’ll be pleased to know their...
