The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 683 Reviews
95% Recommended
98% letting valuation accuracy
98% letting fee satisfaction

Emma

Leanna
By : 'Anonymous'
Services : Letting(As a Owner)
Sold price : £825
Would you recommend ? : Yes
Postcode : DE73
Hannells made the process of letting out my property straightforward. They offered useful advice from the start and marketed the property well. They were proactive in offering services I needed. There was good communication throughout.
By : Benjamin Brain
5 Jun 2025Hi there, Thank you for your 5-star review of your moving experience with Emma, Leanna and the lettings team. We're pleased to see that the team were able to make letting your property straight-forward, being proactive and offering useful advice throughout the process. The team there pride themselves on delivering a top service to their Landlords and they'll be delighted to see your comments. On behalf of everyone here, thank you for trusting Hannells to find a great tenant for your property and we look forward to being of equally good service to you for the foreseeable future. All the best, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 98% | 98.00% | £320 | £2,350 |
Hannells
17a High Street, Derby, Derbyshire
DE73 6TB
01332 705505

By : 'June'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : Yes
Postcode : NG9
Extremely professional service from start to finish. The team was reliable, efficient, and went above and beyond to ensure everything was done to the highest standard. I would highly recommend them to anyone looking quality and... Read Full Review
By : Benjamin Brain
7 Oct 2025Hi June, Thank you for your review of your moving experience with Jenna and the Lettings team. We're pleased to see that you felt the service was extremely professional from start to finish,...

By : 'Imran'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : DE23
Hannells is fully managing my property last 8+ years. I recently had the rent review my property. Leanna Holmes dealt with the whole process very professionally. I'm happy with her clear communication and dealings. Keep up the good... Read Full Review

By : 'PeteY'
Services : Letting( As a Owner )
Rent PCM : £859
Would you recommend ? : Yes
Postcode : DE23
No issues. A smooth letting of our property. Much... Read Full Review

By : 'Kelly'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : DE21
Emma is brilliant! She’s always at the end of the phone or email to assist with any questions I may have and always with a welcoming and friendly manner too. Thanks... Read Full Review
I have settled in well and enjoy living here, however I do feel the rental per month is overpriced.
By : Benjamin Brain
1 Aug 2025Hi Kelly! Thank you for your review of your moving experience with Emma and the Lettings team. We're pleased to see that Emma in particular is always on hand to assist with a welcoming and...


By : 'Victoria'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : DE23
My experience using Hannells Lettings agency was positive from the start. They were extremely helpful in arranging my viewing of the property at a time that suited me and quickly provided the documents required to apply the property. Both Emma and Mya responded to any queries I had, making the... Read Full Review
By : Benjamin Brain
1 Aug 2025Hi Victoria! Thank you for your review of your moving experience with Mya, Emma and the Lettings team. We're pleased to see that your experience was positive from the start and they have been...

By : 'RKCam'
Services : Letting( As a Owner )
Would you recommend ? : No
Straightforward start to the letting process with clear instructions and detailed follow... Read Full Review

By : 'Sandy'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : DE23
Emma provide a great service in the way she helped us move our tenants into the property. It was a very quick and smooth... Read Full Review
By : Benjamin Brain
30 Jul 2025Hi Sandy! Thank you for your 5-star review of your moving experience with Emma and the Lettings team. We're pleased to see that Emma in particular provided a great service and the whole process ...

By : 'OH'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : DE1
Been using Hannells a couple years now, and fantastic service all round. Special thanks to Leanna who sorted out a recent tenancy update quickly and... Read Full Review
By : Benjamin Brain
21 Jul 2025Hi OH! Thank you for your review of your moving experience with Leanna and the Lettings team. We're delighted to see that you've always received a fantastic service and that Leanna in...

By : 'Nick'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : DE22
Leanna Holmes has been fantastic throughout the rent review process. She kept me informed every step of the way and explained everything clearly. Her responses were always prompt and professional, and she took action quickly when needed. I felt confident knowing she was managing things behind the... Read Full Review
By : Benjamin Brain
18 Jul 2025Hi Nick! Thank you for such a brilliant review of your moving experience with Leanna and the Lettings team. We're pleased to see that you felt Leanna has been fantastic throughout the process,...

By : 'Ramesh'
Services : Letting( As a Tenant )
Would you recommend ? : No
It was really smooth and nice experience from end to end of moving... Read Full Review


By : 'Iyanu'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : DE1
I had an excellent experience with Hannells Lettings Chellaston, particularly thanks to the outstanding support from Emma Cocker and Kerrie. From start to finish, the entire team demonstrated remarkable kindness, helpfulness, and a pleasant demeanour. Their effective communication made every step... Read Full Review
By : Benjamin Brain
4 Jul 2025Hi Iyanu! Thank you for such a brilliant review of your moving experience with Emma, Kerrie and the Lettings team. We're pleased to see that you found the whole process straightforward and...


By : 'James'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : DE21
Emma, miya and kodie have been extremely diamonds to... Read Full Review
By : Benjamin Brain
3 Jul 2025Hi James & Laura! Thank you for your 5-star review of your moving experience with Emma, Mya, Codie and the Lettings team. We're pleased to see that they've been so helpful to you and all three...

By : 'P'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : DE24
The whole lettings process was very straightforward and moved very quickly from the point of initial review to having the agreed. I was kept informed throughout the process and Emma, my key contact was very helpful and responsive with my... Read Full Review
By : Benjamin Brain
3 Jul 2025Hi P! Thank you for your 5-star review of your moving experience with Emma and the Lettings team. We're pleased to see that you found the process straight forward and that Emma has been keeping ...


By : 'Roger'
Services : Letting( As a Owner )
Sold price : £1100
Would you recommend ? : Yes
Postcode : DE21
All the staff i have dealt with are excellent. Special mention to Emma Cocker who has been my dedicated lettings negotiator, making the process straightforward. Also thanks to Chloe Williamson in the maintenance department sorting issues... Read Full Review
By : Benjamin Brain
3 Jul 2025Hi Roger! Thank you for your brilliant review of your moving experience with Emma, Chloe and the lettings team. We're pleased to see that you have found them to be excellent and that both Emma...

By : 'Emma'
Services : Letting( As a Tenant )
Would you recommend ? : No
Emma was very professional and answered all of our questions about the property. We where given time to make our decision and did not feel pushed or pressured in any way. Overall very pleased with the service we... Read Full Review

By : 'Ella'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : DE21
Mya helped us with finding a property to rent - the whole process was really fast and easy, but Mya was an absolute credit. Thank... Read Full Review
By : Benjamin Brain
1 Jul 2025Hi Ella! Thank you for your review of your moving experience with Mya and the Lettings team. We're pleased to see that you found the whole process of finding a property to rent really fast and...

By : 'Tenant'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : DE24
Emma was very friendly and helpful with every question I had. Showing a great professional attitude. made the whole process very easy and stress free, thank you... Read Full Review
By : Benjamin Brain
1 Jul 2025Hi Tenant! Thank you for your brilliant review of your moving experience with Emma and the lettings team. We're pleased to see that you found Emma in particular to be friendly, helpful and that ...
By : 'Zafar'
Services : Letting( Property Management )
Sold price : £1275
Would you recommend ? : No
Postcode : DE73
I am writing to express my frustration and disappointment regarding the complete lack of hot water in the property the past four days. Despite reporting this issue promptly, I have yet to receive any meaningful response or action from your team. To add to the frustration, I was contacted by a... Read Full Review
By : Benjamin Brain
25 Jun 2025Hi Zafar, Thank you for taking the time to leave your feedback. We’re naturally sorry to hear that you were left feeling disappointed with your recent experience. However, we’d like to clarify...

By : 'Oluwatomisin'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : DE24
My husband and I rented a property from Hannells and the team has been very helpful. They answered all her questions as numerous and they were and updated us with the details we needed. We are pleased with their... Read Full Review
By : Benjamin Brain
17 Jun 2025Hi Oluwatomisin, Thank you for taking the time to leave a brilliant review of your moving experience with Emma and the Lettings team. We're pleased to see that you found the team to be very...


By : 'Anonymous'
Services : Letting( As a Owner )
Sold price : £825
Would you recommend ? : Yes
Postcode : DE73
Hannells made the process of letting out my property straightforward. They offered useful advice from the start and marketed the property well. They were proactive in offering services I needed. There was good communication... Read Full Review
By : Benjamin Brain
5 Jun 2025Hi there, Thank you for your 5-star review of your moving experience with Emma, Leanna and the lettings team. We're pleased to see that the team were able to make letting your property...
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Last updated at 10/2/2024, 6:08:15 AM by allAgents