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Hannells
4.9/5, 3632 Reviews
95% Recommended
97% sales valuation accuracy
96% letting valuation accuracy
89% sales fee satisfaction
89% letting fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “
norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97.00% | 89% | £20,025 | £47,000,000 |
| Lettings | 96% | 89% | £320 | £2,350 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 250 | 14 | 392 | 26 | 1588 | 75 | 1029 | 78 | 152 | 25 |
Address
Hannells
513-515 Nottingham Road, Derby, Derbyshire
DE21 6LZ
01332 281400
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 16:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
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Latest Properties
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Hannells Branches (View All 7)
Images and Videos
couldn’t organise one in a ...
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1 Star Review
By : 'PL'
Branch : Allestree, 18 Park Farm Shopping Centre
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : DE22
1 Dec 2025
People found this helpful1
From the outset my property wasn’t treated the best. 1) undervalued 2) asking a review straight after offer accepted 3) passed to sales progression who emailed to say “we will follow and report on progress every step of the way” What a joke that was. No communication or information on sales ... Read Full Review
Comments on Agent Fees
Total rip off for services received!
Comments (0)Was this helpful?:
Excellent ...
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5 Star Review
By : 'June'
Branch : Lettings Chellaston, 17a High Street
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : Yes
Postcode : NG9
3 Oct 2025
People found this helpful0
Extremely professional service from start to finish. The team was reliable, efficient, and went above and beyond to ensure everything was done to the highest standard. I would highly recommend them to anyone looking quality and ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
7 Oct 2025Hi June, Thank you for your review of your moving experience with Jenna and the Lettings team. We're pleased to see that you felt the service was extremely professional from start to finish,...
Fabulous ...
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5 Star Review
By : 'Paul'
Branch : Sales Chellaston, 17 High Street
Services : Sales (As a Buyer)
Would you recommend ? : No
29 Sept 2025
People found this helpful0
Had a second viewing on a property with Tom from Hannells which was brilliant as all my questions were answered in a very professional & friendly ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
30 Sept 2025Hi Paul! Thank you for your review of your viewing experience with Tom and the Chellaston team. We're pleased to see that you felt Tom was brilliant, and was able to answer all of your...
Property sale ...
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5 Star Review
By : 'Lakshmanan'
Branch : Sales Chellaston, 17 High Street
Services : Sales (Prospective Vendor/Buyer)
Sold price : £287000
Would you recommend ? : Yes
Postcode : DE73
20 Sept 2025
People found this helpful0
Hannells and in particular Aaron was very professional and prompt in setting up viewing and negotiating with seller. All the requirements and process to seal the deal and take the property off the market was clearly communicated and ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
25 Sept 2025Hi Lakshmanan, Thank you for your review of your moving experience with Aaron and the Chellaston team. We're pleased to see that you found Aaron to be professional and prompt in negotiations...
Woud highly recommend ...
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5 Star Review
By : 'Kim'
Branch : Sales Chellaston, 17 High Street
Services : Sales (Prospective Vendor/Buyer)
Sold price : £75000
Would you recommend ? : Yes
Postcode : DE24
19 Sept 2025
People found this helpful0
Woud highly recommend Hannells in Chellaston. Communication excellent and staff very ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
25 Sept 2025Hi Kim! Thank you for your review of your moving experience with Rebecca, Aaron and the Chellaston team. We're pleased to see that you found them to be approachable, with excellent...
The whole team are always ...
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5 Star Review
By : 'J'
Branch : Allestree, 18 Park Farm Shopping Centre
Services : Sales (As a Vendor)
Sold price : £305000
Would you recommend ? : Yes
Postcode : DE22
3 Sept 2025
People found this helpful0
The whole team are always polite happy and helpful and keep you informed. I was selling a house as an LPA the executor and they guided and assisted me through this time and helped with any issues. Through constant communication with hopeful buyers Sarah averted disaster when a buyer pulled out at ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
4 Sept 2025Hi J! Thank you for your brilliant review of your moving experience with Bonnie, Sarah and the Allestree team. We're pleased to see that you found them to be polite, happy, helpful and always...
The whole team are always ...
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5 Star Review
By : 'J'
Branch : Allestree, 18 Park Farm Shopping Centre
Services : 3
Sold price : £305000
Would you recommend ? : Yes
Postcode : DE22
3 Sept 2025
People found this helpful
The whole team are always polite happy and helpful and keep you informed. I was selling a house as an LPA the executor and they guided and assisted me through this time and helped with any issues. Through constant communication with hopeful buyers Sarah averted disaster when a buyer pulled out at ... Read Full Review
Comments (0)Was this helpful?:
Excellent service very ...
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5 Star Review
By : 'Hannells'
Branch : Chaddesden, 513-515 Nottingham Road
Services : Sales (As a Vendor)
Would you recommend ? : No
1 Sept 2025
People found this helpful0
Excellent service very professional and understanding would recommend Hannells estate ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
2 Sept 2025Hi there! Thank you for your review of your moving experience with Jo and the Chaddesden team. We're pleased to see that you found them to be professional, understanding and they will be...
Great ...
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5 Star Review
By : 'Alicia'
Branch : Littleover, 272 Blagreaves Lane
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DE23
31 Aug 2025
People found this helpful0
The staff we have dealt with (Lilly, Michelle, Charlotte and Emma) have all been very friendly and patient when we have asked many questions! They were able to support us with our ID checks from a different Hannells office and this was extremely helpful us. They have explained everything in detail ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
1 Sept 2025Hi Alicia! Thank you for your brilliant review of your moving experience with Lilly, Michelle, Charlotte, Emma and the Littleover team. We're pleased to see that they have all been patient,...
Hard sale but worth it with ...
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4 Star Review
By : 'Miss'
Branch : Chaddesden, 513-515 Nottingham Road
Services : Sales (As a Buyer)
Sold price : £228000
Would you recommend ? : Yes
Postcode : DE21
31 Aug 2025
People found this helpful0
I had a difficult purchase at a very stressful time. If it wasn't Sara WalkerBradley reassurance and help I think I may have pulled out the sale a few times. Sarah got back to me right away and was always professional and ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
1 Sept 2025Hi Miss O'Neill! Thank you for your review of your moving experience with Sara and the Chaddesden team. We're pleased to see that Sara's reassurance helped to keep the sale together and that...
Debbie was fantastic. Very ...
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5 Star Review
By : 'Joseph'
Branch : Alvaston, 27 Shardlow Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DE24
28 Aug 2025
People found this helpful0
Debbie was fantastic. Very customer oriented and did everything in her power the sake to expedite quickly. All the staff in the store were ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
28 Aug 2025Hi Joseph, Thank you for you review of your moving experience with Debbie and the Alvaston team. We're pleased to see that you found Debbie in particular to be very customer oriented, doing...
Property ...
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5 Star Review
By : 'House'
Branch : Mickleover, 15 The Square
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : DE3
26 Aug 2025
People found this helpful0
All my dealings with staff at the Mickleover branch have been very good, most contacts were with Gemma who was always helpful and on the ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
27 Aug 2025Hi! Thank you for your 5-star review of your moving experience with Gemma, Sarah and the Mickleover team. We're pleased to see that your dealings with the branch have always been very good and...
Property ...
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5 Star Review
By : 'House'
Branch : Mickleover, 15 The Square
Services : 3
Would you recommend ? : Yes
Postcode : DE3
26 Aug 2025
People found this helpful
All my dealings with staff at the Mickleover branch have been very good, most contacts were with Gemma who was always helpful and on the ... Read Full Review
Comments (0)Was this helpful?:
Absolutely brilliant at the ...
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5 Star Review
By : 'Joe'
Branch : Allestree, 18 Park Farm Shopping Centre
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DE22
21 Aug 2025
People found this helpful0
Absolutely brilliant at the allestree branch seems like they couldn’t do enough you and very understanding and approachable. Special shout out to Kim being brilliant aswell. As I’m sure all the staff are that’s just the lady I dealt ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
22 Aug 2025Hi Joe! Thank you for your brilliant review of your moving experience with Kim and the Allestree team. We're pleased to see that you felt the team were very understanding and approachable, and...
So far the process has need ...
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5 Star Review
By : 'Chris'
Branch : Allestree, 18 Park Farm Shopping Centre
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : DE22
21 Aug 2025
People found this helpful0
So far the process has beed very efficient and professional, all the staff are friendly and approachable. What more can you ask ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
22 Aug 2025Hi Chris! Thank you for your 5-star review of your moving experience so far with Nicola and the Allestree team. We're pleased to see that you've found the process to be efficient and...
Everyone has been absolutely ...
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5 Star Review
By : 'Emma'
Branch : Mickleover, 15 The Square
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : DE3
21 Aug 2025
People found this helpful0
Everyone has been absolutely fantastic. From valuation, to pictures, listings, viewings and updates. I’m hugely impressed. Sarah has been dealing with our house sale and she is just so friendly and helpful. She’s been so good at guiding us but allowing us to decide exactly what’s right. We hugely ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
26 Aug 2025Hi Emma! Thank you for such a brilliant review of your moving experience with Sarah an the Mickleover team. We're pleased to see that you've been impressed with the service you've received and...
Amazing start to ...
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5 Star Review
By : 'Jack'
Branch : Sales Chellaston, 17 High Street
Services : Sales (As a Buyer)
Sold price : £192000
Would you recommend ? : Yes
Postcode : DE24
20 Aug 2025
People found this helpful0
Amazing from start to finish debbie was everything we needed and i highly recommend. Thank you everything you did us.from the first contact to completion you was a massive ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
22 Aug 2025Hi Jack, Thank you for your 5-star review of your moving experience with Debbie and the Chellaston team. We're pleased to see that from start to finish, the service was amazing and Debbie in...
A Huge Thank You to Hannells ...
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5 Star Review
By : 'Dharmendra'
Branch : Alvaston, 27 Shardlow Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DE24
20 Aug 2025
People found this helpful1
We recently purchased our home through Hannells and could not be happier with the service we received. From start to finish, the whole process was smooth and stressfree, thanks to the support of Debbie. She was there to help us at every stage, answering questions promptly, keeping us updated, and ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
22 Aug 2025Hi Dharmendra! Thank you for such a brilliant review of your moving experience with Debbie, Sharon and the Alvaston team. We're pleased to see that you couldn't have been happier with the...
A Huge Thank You to Hannells ...
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5 Star Review
By : 'Dharmendra'
Branch : Alvaston, 27 Shardlow Road
Services : 4
Would you recommend ? : Yes
Postcode : DE24
20 Aug 2025
People found this helpful
We recently purchased our home through Hannells and could not be happier with the service we received. From start to finish, the whole process was smooth and stressfree, thanks to the support of Debbie. She was there to help us at every stage, answering questions promptly, keeping us updated, and ... Read Full Review
Comments (0)Was this helpful?:
Highly ...
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5 Star Review
By : 'Ali'
Branch : Mickleover, 15 The Square
Services : Sales (As a Buyer)
Sold price : £215
Would you recommend ? : Yes
Postcode : DE65
19 Aug 2025
People found this helpful0
Excellent service and the communication has been outstanding. Highly ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
20 Aug 2025Hi Ali! Thank you for your 5-star review of your moving experience with Eve, Sally and the Mickleover team. We're pleased to see that you felt the service was excellent and their communication...
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