The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

2/5, 12 Reviews
30% Recommended
50% letting valuation accuracy
33% letting fee satisfaction
By : 'Sam395'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : SO31
I experienced multiple issues throughout my tenancy that were either ignored or poorly handled by both LetCo as the managing agent, and my landlord. One serious concern was that the smoke detector was present but nonfunctional from day one - a clear safety breach under UK law. I raised this multiple times, including during property inspections, but nothing was done until after I signalled I’d be ending the tenancy. At the end, the agency attempted to deduct £200 from my deposit minor wear and tear, including marks and garden weeds that were clearly documented in the checkin report. It was only after I made clear I would pursue legal action and report the safety breach that they agreed to my full deposit - something that should never have been in dispute. Such an absolutely appalling way to treat a customer. A frustrating experience from start to finish. If you’re considering renting through this agency, or doing any business with them, I strongly advise you to document everything, know your rights, and be prepared to stand your ground against LetCo.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 50% | 33.00% | £825 | £1,275 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 2 | 7 | 0 | 0 | 0 | 0 | 0 | 1 |
Letco Homes
Unit 5, Fulcrum 2, Solent Way, Whiteley, Hampshire
PO15 7FN
01489 668 862

By : 'Chris'
Branch : Whiteley, Unit 5, Fulcrum 2, Solent Way
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PO2
I was ignored a year before getting thrown out because I complained about rising damp causing mould and health problems. Aswell as being ignored I was refused inspection reports as it proved they and landlord breaking ... Read Full Review
By : 'Sam395'
Branch : Whiteley, Unit 5, Fulcrum 2, Solent Way
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SO31
I experienced multiple issues throughout my tenancy that were either ignored or poorly handled by both LetCo as the managing agent, and my landlord. One serious concern was that the smoke detector was present but nonfunctional from day one - a clear safety breach under UK law. I raised this ... Read Full Review

By : 'Sam'
Branch : Whiteley, Unit 5, Fulcrum 2, Solent Way
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SO31
I have found this agency’s handling of tenant concerns and maintenance requests deeply disappointing. There seems to be little accountability or follow-through, with responsibility often shifted back onto tenants instead of being properly managed. Communication is poor, and the overall ... Read Full Review
By : 'Laura'
Branch : Whiteley, Unit 5, Fulcrum 2, Solent Way
Services : Letting( As a Tenant )
Rent PCM : £1275
Would you recommend ? : No
Postcode : SO14
The experience at the beginning of the tenancy was fairly positive. However, once I raised concerns about the neighbours (also a LetCo property) this was not take seriously. I sent videos of the noise/ damages but I didn’t feel it was taken seriously. I spent 5 months living next to a ... Read Full Review

By : 'Sam'
Branch : Whiteley, Unit 5, Fulcrum 2, Solent Way
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SO31
These people are incompetent crooks. Avoid! I viewed a property listed by LetCo and asked to be considered by the landlord. I was told by Megan at the viewing I would need to pay a holding deposit equal to 1 weeks rent and this was strictly on a first come first served basis. Denis in the ... Read Full Review
By : 'Paul'
Branch : Whiteley, Unit 5, Fulcrum 2, Solent Way
Services : Letting( Property Management )
Rent PCM : £825
Would you recommend ? : No
Postcode : PO16
Do not trust Letco. Terrible service. We took on renting a property with Letco in Whiteley at the start of 2018 and have just moved out of it. We paid the deposit and the first upfront rent, and couldn't really fault the service. I went around the property as soon as we moved in, with a ... Read Full Review

By : 'Daniel'
Branch : Whiteley, Unit 5, Fulcrum 2, Solent Way
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PO5
Good professional service - very impressed. Having just began my tenancy, I am able to leave this honest 5 star review. At every stage of the letting, LetCo were responsive, helpful and welcoming. I received fast replies and had any issues resolved and any questions answered. I would like to ... Read Full Review
By : 'Kyle'
Branch : Whiteley, Unit 5, Fulcrum 2, Solent Way
Services : Letting( As a Tenant )
Rent PCM : £825
Would you recommend ? : No
Postcode : SO31
I can't strongly enough advise you not to use LetCo. Unfortunately, I didn't read any reviews of them to begin with. Firstly, there is no issue with taking your money or even getting you signed up. The first issue came on key collection day, the person I was dealing with wasn't in ... Read Full Review

By : 'Gagan'
Branch : Whiteley, Unit 5, Fulcrum 2, Solent Way
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PO7
I am currently a tenant with Letco and recently I reported some repairs which the property maintenance team dealt with quickly and and efficiently to get thing resolved. Thank you Sue & Katy You been ... Read Full Review
By : 'Stephen'
Branch : Whiteley, Unit 5, Fulcrum 2, Solent Way
Services : Letting( As a Owner )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : SO19
I’ve used Letco for several years now and wouldn’t use anyone else the customer service is outstanding, they’ve gone above and beyond any issues that have arisen regarding my ... Read Full Review
By : 'Say'
Branch : Whiteley, Unit 5, Fulcrum 2, Solent Way
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : PO15
They lie They are incompetent They are happy to get paid up front when rent is paid upfront, however when they * the exit along with all the other contract defaults throughout tenancy which our supa doopa letting agent fails to act upon and doesn't tell you and your tenants leaves early ... Read Full Review
Not worth a penny. Money for nothing
By : 'Deceitful'
Branch : Whiteley, Unit 5, Fulcrum 2, Solent Way
Services : Letting( As a Tenant )
Would you recommend ? : No
We would never recommend to anyone!.Worst agent we have ever used. The staff lie, over charge, tresspass, falsify information, never get work done that needs doing, even dangerous electrical work, ignore calls and emails. House was in need of alot of repair and rent way too high for it. No idea til ... Read Full Review
By : Eric Ifere
14 Sept 2018Pretty much bandits, no level of professionalism, lies, rudeness, and just generally nonchalant. Landlords would do well to stay away and use agents with good ethics and customer...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.