The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3.1/5, 9 Reviews
56% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
86% sales fee satisfaction
86% letting fee satisfaction

Neil
By : 'SLD'
Services : Sales( I bought a property using them)
Would you recommend ? : No
Postcode : S81
The agent offered the worst possible property selling service. From our offer being accepted in January ( we are first time buyers, buying an empty property) we still have not completed the sale. Becky is always " unavailable" when we call and never returns calls even when other staff members promise this. Nothing we have requested has been chased up as they promised. After nearly giving up on the purchase owing to the fact that they did not respond to us giving them a deadline until 3 weeks after the deadline had passed wegave them a second chance. The service has not improved. Our mortgage offer has now expired and we are facing the financial consequences of this. They have put no effort into helping us or communicating with us and as a result I will be spreading the word about the terrible service we have received and advising my friends and colleagues not to buy or sell through them. Neil Bartrop himself seems cluelessas to what his staff are doing and on the whole the establishment seems a complete shambles that is in the buisness of wasting innocent property buyers money.
The agent could have contacted me, kept me up dated with progress of the sale, called us back when promising to do so. The constant and consistent lack of communication and general unhelpful and lazy nature of staff has led to this negative review. Also the people showing you round properties have no information about the properties and are equally unhelpful. I can\'t think of one positive thing about them!
By : angry customer
12 Aug 2014Bartrop and dil ks are one estate agent Iwill never use again they never let you now anything don'tkeep you updated and one member of staff is unproffesonail they put customers of buying your home if you look at a couple of houses they want you to by the dearest one not bothered about there clients only money
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 86% | £85,000 | £138,000 |
| Lettings | 100% | 86% | £550 | £575 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 0 | 2 | 3 | 0 | 0 | 2 | 0 | 0 |
Bartrop and Dilks Property Services Ltd
78 Bridge Street, Worksop, Nottinghamshire
S80 1JA
01909 509001




By : 'sandra'
Branch : Worksop, 78 Bridge Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : S81
Excellent service when renting out our property. All staff without exception have great communication skills and are both tenant and landlord ... Read Full Review
By : 'MrMcGoohan'
Branch : Worksop, 78 Bridge Street
Services : Letting (As a Tenant)
Rent PCM : £550
Would you recommend ? : No
Postcode : S80
If your thinking of being a tennant make sure you get a full checkin document. If not, from my experience, these cowboys will try and hit you with all sorts of departure costs. They seem to want to battle through the DPS scheme for fun. It took nearly 4 months to get my full deposit back. If ... Read Full Review
No comment
By : 'Lindsey'
Branch : Worksop, 78 Bridge Street
Services : Letting (As a Owner)
Rent PCM : £575
Would you recommend ? : Yes
Postcode : S81
Having recently become a new landlord I cannot praise the lettings team at Bartrop and Dilks enough, they were so professional from helping me understand the legal process to finding me really good tenants within 3 days. I could not have wished for a more positive first experience, looking forward ... Read Full Review
The fees were very reasonable with no added on charges as with two of the other agents I went to.
By : 'Woody'
Branch : Worksop, 78 Bridge Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : S80
Horrible experience with these! Once were decent but not anymore. * couldn't be any ruder if she tried and ignores any issues and lies to help out herself. Used to think I would always rent through them but you can't treat people the way she does and still expect to keep customers. ... Read Full Review
Bad
By : Neil Bartrop
26 Jan 2019Hello, This review mirrors a fake review posted on Google which we have replied to twice asking for you to contact us to discuss. Nothing heard. We do take these reviews very seriously but...

By : 'WatsonRoadEsq.'
Branch : Worksop, 78 Bridge Street
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : S81
My goodness, what can I say? My entire property transaction was made incredibly stressful by the actions of this man and his staff. Once I had agreed the purchase, they couldn't have cared less. My calls weren't returned, and I just had to give up and shut up as it was becoming fruitless. ... Read Full Review
N/A
By : Neil Bartrop
3 Jul 2018Please can you kindly contact myself at the office. Throughout this transaction I have had no call or complaint from you the buyer. I am not sure which property you bought or who you are as this...
By : 'Poppydog'
Branch : Worksop, 78 Bridge Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : S80
We have used Neil and his team a couple of times to market and sell our properties,the whole team are very professional in all aspects of what i can say can be a very stressful time. They are easy to talk to and will explain everything for you.from marketing your property to finding the right ... Read Full Review
Agents fees are very reasonable

By : 'LEB'
Branch : Worksop, 78 Bridge Street
Services : Sales (As a Vendor)
Sold price : £138000
Would you recommend ? : Yes
Postcode : S25
We received outstanding service from start to finish from B&D's. Without a doubt they are the best estate agents in Worksop and the surrounding area. Fees are highly competitive, in fact in compared to other estate agents in the surrounding area 50% cheaper. Given their prices B&D's have a ... Read Full Review
£1,000 including VAT. B&D's agent based in Worksop. Reeds Rains, Dinnington quoted us £2,500 EXC VAT Your Move, Dinnington quoted us £2,300 EXC VAT
£1,000 including VAT. B&D's agent based in Worksop. Reeds Rains, Dinnington quoted us £2,500 EXC VAT Your Move, Dinnington quoted us £2,300 EXC VAT
By : 'cog'
Branch : Worksop, 78 Bridge Street
Services : Sales (As a Vendor)
Sold price : £85000
Would you recommend ? : Yes
Postcode : S80
Bartop and Dilks were recommended to me. Through out the sale of my property they gave me advice and keep me updated at all ... Read Full Review

By : 'SLD'
Branch : Worksop, 78 Bridge Street
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : S81
The agent offered the worst possible property selling service. From our offer being accepted in January ( we are first time buyers, buying an empty property) we still have not completed the sale. Becky is always " unavailable" when we call and never returns calls even when other staff ... Read Full Review
The agent could have contacted me, kept me up dated with progress of the sale, called us back when promising to do so. The constant and consistent lack of communication and general unhelpful and lazy nature of staff has led to this negative review. Also the people showing you round properties have no information about the properties and are equally unhelpful. I can\'t think of one positive thing about them!
By : angry customer
12 Aug 2014Bartrop and dil ks are one estate agent Iwill never use again they never let you now anything don'tkeep you updated and one member of staff is unproffesonail they put customers of buying your home...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
No procedure set.
Last updated at 6/9/2015, 10:22:56 AM by allAgents