The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3.4/5, 31 Reviews
61% Recommended
100% letting valuation accuracy
70% letting fee satisfaction

Gail
By : 'Gairik Saha'
Services : Letting(I am a Tenant)
Sold price : £950
Would you recommend ? : No
Postcode : NE6
If you want to save your money stay away from this money sucking agent. Gail Harbottle, the lady is genuine fraud. In terms of service during tenancy they would not mention any issues. And then after checkout they are just after your money. I wish I had read the reviews before taking the rent. I stayed at 136 Rothbury terrace and cleaned it to the best possible when leaving. But their inspection charged checkout report. Even streak on mirror was considered an issue with cleaning. I went with DPS resolution, and got back 60% of my deducted deposit. Overall stay away from this agent
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 70.00% | £390 | £3,500 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 4 | 0 | 14 | 12 | 0 | 0 | 0 | 0 | 0 | 1 |
Rhapsody Property Consultants
49 St Georges Terrace, Newcastle upon Tyne, Tyne and Wear
NE2 2SX
01912818758
By : 'DP'
Branch : Jesmond, 49 St Georges Terrace
Services : 2
Would you recommend ? : No
Postcode : NE2
We were charged plumbing repairs that never fixed the problem and, following a £300 professional clean, our full deposit was not returned as it was not cleaned to a 'professional standard'. Almost 400 pictures were uploaded, some blurry, and some of specks of dust, all apparently to an ... Read Full Review

By : 'Zoe'
Branch : Jesmond, 49 St Georges Terrace
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NE2
My daughter rented with Rhapsody in Jesmond and I admit some poor reviews did worry me, but our experience was brilliant. The flat was lovely and clean when she moved in, any minor maintenance issues were addressed incredibly quickly (nothing was a problem) and the expectations at checkout were ... Read Full Review

By : 'Gairik'
Branch : Jesmond, 49 St Georges Terrace
Services : Letting (As a Tenant)
Sold price : £950
Would you recommend ? : No
Postcode : NE6
If you want to save your money stay away from this money sucking agent. Gail Harbottle, the lady is genuine fraud. In terms of service during tenancy they would not mention any issues. And then after checkout they are just after your money. I wish I had read the reviews before taking the rent. I ... Read Full Review
By : 'Paddy'
Branch : Jesmond, 49 St Georges Terrace
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NE3
I rented a property through Rhapsody lettings for two years. Throughout the tenancy, I found them to be friendly, polite and professional and I cannot fault their overall standard or service. I received a full tenancy deposit refund within one day of the checkout inspection. If you do take up a ... Read Full Review
By : 'Eric'
Branch : Jesmond, 49 St Georges Terrace
Services : Letting (As a Tenant)
Rent PCM : £450
Would you recommend ? : No
Postcode : NE9
In retrospect, I wish I'd fallen down a sewer and never heard of this lot. AVOID. AVOID. AVOID. AVOID. ... Read Full Review
By : 'Struan'
Branch : Jesmond, 49 St Georges Terrace
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : NE2
I believe it's typically terrible behaviour for estate agents/landlords to try and squeeze out as much as they financially can from every last tenant. Their last, desperate attempt to finish this off is through charging exorbitant rates for purportedly 'necessary' end of tenancy ... Read Full Review


By : 'Ian'
Branch : Jesmond, 49 St Georges Terrace
Services : Letting (As a Owner)
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : NE2
I cannot recommend Rhapsody Letting agency highly enough . The staff are thorough in their selection of tenants and having Let with Rhapsody for 6 years I have peace of mind in their management of the property . As a landlord it is necessary to keep a property in good condition and Rhapsody and ... Read Full Review


By : 'Lucy'
Branch : Jesmond, 49 St Georges Terrace
Services : Letting (As a Tenant)
Rent PCM : £550
Would you recommend ? : Yes
Postcode : NE6
This was my first time renting a property so I was a little anxious as you hear so many bad reviews about agents. I have to say, Rhapsody were great. They totally excelled my expectations! I had a really smooth move, a peaceful quiet year in the property with any issues resolved very quickly (not ... Read Full Review
By : 'Harry'
Branch : Jesmond, 49 St Georges Terrace
Services : Letting (As a Tenant)
Rent PCM : £2210
Would you recommend ? : No
Postcode : NE2
We had a good experience with Rhapsody up until it came to getting our deposits back at the end of the tenancy. They were good at managing the property and resolved any issues quickly. We left the property in immaculate condition, however Rhapsody charged us for two hours of cleaning and a new ... Read Full Review
By : 'Guy'
Branch : Jesmond, 49 St Georges Terrace
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : NE2
**DO NOT PAY YOUR LAST MONTHS RENT** Oh I'm sure they were very friendly and polite for the majority of your tenancy but they are, as is essentially every student letting agency, leeches. No matter how thoroughly you think you've cleaned your property, they will meticulously ... Read Full Review
By : Rhapsody Property Consultants
22 Jun 2020I sincerely apologise if you are not happy with your end of tenancy check out. I would greatly appreciate if you could please contact the office to provide us with more information regarding the...

By : 'Shelagh'
Branch : Jesmond, 49 St Georges Terrace
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : NE6
During a time of uncertainty for everyone, I just wanted to say a massive thank you to Gail at Rhapsody who has continued to manage my properties and deal with any issues swiftly and professionally. Rhapsody have managed my properties for a number of years now, and they continue to provide a ... Read Full Review


By : 'Emily'
Branch : Jesmond, 49 St Georges Terrace
Services : Letting (As a Tenant)
Rent PCM : £875
Would you recommend ? : Yes
Postcode : NE2
Such a helpful agent! I've used a few local agents in the past and none of them have been as knowledgeable or friendly. The property is great ... Read Full Review
By : 'David'
Branch : Jesmond, 49 St Georges Terrace
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : NE6
As a landlord I have been extremely impressed by the services provided by Rhapsody. Prospective tenants have been introduced to accommodation in a highly professional manner and fully acquainted with the requirements of the tenancy agreement and their obligations at the end of their tenancies. I ... Read Full Review


By : 'Nick'
Branch : Jesmond, 49 St Georges Terrace
Services : Letting (As a Owner)
Rent PCM : £3500
Would you recommend ? : Yes
Postcode : NE2
I'm a landlord with numerous student properties in Jesmond. I have found Rhapsody to be absolutely excellent with regards to looking after my hard earned investments, and also finding tenants that look after the places for me. The Rhapsody team are very friendly, and are always contactable ... Read Full Review
By : Kim
9 Oct 2019Thanks Nick.. its a pleasure working with you too.. It's great to have a Landlord who likes to invest in his...
By : 'Candice'
Branch : Jesmond, 49 St Georges Terrace
Services : Letting (As a Tenant)
Rent PCM : £850
Would you recommend ? : Yes
Postcode : NE2
Having recently rented a property from Rhapsody, I can't recommend them enough. They were so helpful throughout and the house was immaculate ready for me to move ... Read Full Review
By : 'Candice'
Branch : Jesmond, 49 St Georges Terrace
Services : Letting (As a Tenant)
Rent PCM : £850
Would you recommend ? : Yes
Postcode : NE2
Having recently rented a property from Rhapsody, I can't recommend them enough. They were so helpful throughout and the house was immaculate ready for me to move ... Read Full Review
By : Kim
8 Oct 2019Thank you so much for your kind review - so nice to be...
By : 'Steven'
Branch : Jesmond, 49 St Georges Terrace
Services : Letting (As a Tenant)
Rent PCM : £750
Would you recommend ? : Yes
Postcode : NE5
Stress free house move. Property was spot on! Thank you for all your help! Would definitely recommend Rhapsody for ... Read Full Review

By : 'Katie'
Branch : Jesmond, 49 St Georges Terrace
Services : Letting (As a Tenant)
Rent PCM : £600
Would you recommend ? : Yes
Postcode : NE3
We just wanted to leave a review to thank Rhapsody Lettings for all their help with our recent letting. In particular, Sarah was really friendly, efficient, and professional and made the whole process very smooth and straight forward. The whole team were very pleasant to deal with and the ... Read Full Review
Good
By : Sarah Wilce
28 Jun 2019Thank you for your lovely review Katie and Ian! All the best in your new...


By : 'Sophie'
Branch : Jesmond, 49 St Georges Terrace
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NE2
I've just moved into a property with Rhapsody. The house is spotless, and the team have been really helpful through out what is usually a very stressful experience! I can't recommend them ... Read Full Review
Fair fees
By : 'CLB1997'
Branch : Jesmond, 49 St Georges Terrace
Services : Letting (As a Tenant)
Rent PCM : £1600
Would you recommend ? : No
Postcode : NE2
We rented through Rhapsody last summer. The flat they found us when we turned up in the summer was basically a health hazard. When the realised the flat didn't just need cleaning they were helpful in getting all our money back off the landlord. Environmental Health found the flat was not ... Read Full Review
rip off.
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Last updated at 6/6/2017, 9:12:01 AM by allAgents