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The UK's Largest Customer Review Website for the Property Industry

2.2/5, 10 Reviews
40% Recommended
67% sales valuation accuracy
100% letting valuation accuracy
75% sales fee satisfaction
75% letting fee satisfaction
By : 'martin'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : B12J
Avoid this letting agent at all cost! Terrible service, Rude staffs and irresponsible manger. Had mould developed in main bed room before December and reported to them. We just got contractor to paint it this week. Two months of do nothing but blaming and ignoring us. They avoided to tell us the reason even the contractor has confirmed the leakage up the loft. I am the one arrange the maintenance. Refuse to cover the cost the cleaning and damage during this period. Never use this agent ever!
By : Di
30 May 2013This comment is rather astonishing as all repairs issues have been dealt with as swiftly as possible following the leak which was in fact an external problem with the block itself requiring an insurance claim. "Martin" who for some reason choses to use a false name lives at Bridge Street,Birmingham. What is more of a surprise is that if “Martin†was so unhappy with this flat, why then has he just extended his tenancy for a further term?â€
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 75% | £200,000 | £200,000 |
| Lettings | 100% | 75% | £595 | £900 |
Wolfs Residential Lettings
35 Paradise Street, Birmingham, West Midlands
B1 2AJ
0121 428 3232
By : 'L'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : B16
we rented with Wolfs and it was an awful experience! So many problems with the flat in the first place, they took forever to fix. Came home to a leak in our kitchen ceiling which took TWO MONTHS to fix! The ceiling ended up falling through onto our kitchen work tops and we later found that it was... Read Full Review


By : 'Avoid'
Services : Sales( As a Buyer )
Sold price : £200000
Would you recommend ? : No
Postcode : B15
Possibly one of the worst companies I have ever had the displeasure of being involved with. Although me and my partner were prospective buyers and I understand therefore Wolfs weren't acting with our best interests as we weren't the client, the sheer number of lies, the incompetence and the fact... Read Full Review
By : 'Trendafilka'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : B1
Absolutely foul customer service, poor response. At some point my e-mails were completely ignored by the agents from the city center office. Definitely wouldn't ... Read Full Review


By : 'Sarah'
Services : Letting( As a Owner )
Rent PCM : £900
Would you recommend ? : Yes
Postcode : B1
I have rented out 2 flats with Wolfs in the city centre and have found them to be excellent in every way. Very helpful on what to do to improve flats for the tenants. Quick to rent the flats out and very pro-active. They use an independant inventory company who photo all the faults, which they... Read Full Review
Well worth the money.

By : 'Soso'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : B1
Such a rude and disrespectful person! No respect to customers what so ever! In the viewing he gave me and my husband 8min to view the flat then he let us out coz he is having another viewing! And the other day on the phone he was blunt and disrespectful I couldn't believe what I was hearing!! We... Read Full Review

By : 'Sara'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : B1
The person who took me for viewing was rude and disrespectful ! No respect to customers what so ever! In the viewing he gave me and my husband 8min to view the flat then he let us out coz he is having another viewing! And the other day on the phone he was blunt and disrespectful I couldn't believe... Read Full Review


By : 'JL'
Services : Letting( As a Tenant )
Rent PCM : £595
Would you recommend ? : No
Postcode : B1
Completly ignorant and rude !!! Harrassing me , making falls accusations !!!! Now they are trying to make me end up homeless ! Please do be warn !!!! Never ever in my life came across such an unproffessional group of people . Dont be fooled by low admin fees like I was . Do your researching first... Read Full Review
low fees but apoalong service so not worth it !!!
low fees but apoalong service so not worth it !!!


By : 'Moving_to_Straya'
Services : Letting( As a Tenant )
Rent PCM : £740
Would you recommend ? : Yes
Postcode : B2
I wouldn't usually write a review but when an agent is good in a market that is populated by many that are bad and some that are best described as cowboys, it feels like an injustice not to. Wolfs were a great estate agent! Fees were very reasonable – especially for renewing contracts.... Read Full Review
As in the main review, the fees were good. I thought the initial fees were reasonable and less than many others we looked at and that the renewal fees were extremely good value. The terms of the contract offered were also very good and the agent was very willing to ask the Landlord about flexible terms.
As in the main review, the fees were good. I thought the initial fees were reasonable and less than many others we looked at and that the renewal fees were extremely good value. The terms of the contract offered were also very good and the agent was very willing to ask the Landlord about flexible terms.
By : 'Sue'
Services : Letting( As a Owner )
Rent PCM : £725
Would you recommend ? : Yes
Postcode : B1
Wolfs have been my lettings for years. They are a very professional team. Their staff turn over must be low to non-existent. I've always dealt with the same team members who, over the years, have got to know me and my flat. They have always gone the extra mile to help out, particularly on the rare ... Read Full Review
Pretty straight forward.
By : 'martin'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : B12J
Avoid this letting agent at all cost! Terrible service, Rude staffs and irresponsible manger. Had mould developed in main bed room before December and reported to them. We just got contractor to paint it this week. Two months of do nothing but blaming and ignoring us. They avoided to tell us the... Read Full Review
By : Di
30 May 2013This comment is rather astonishing as all repairs issues have been dealt with as swiftly as possible following the leak which was in fact an external problem with the block itself requiring an...
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