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The UK's Largest Customer Review Website for the Property Industry

1/5, 3 Reviews
0% Recommended
By : 'Henry'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Postcode : SW18
Our buildings insurance for our leasehold home is arranged by Urban Point, as per the lease. They we charging us £1624 per annum for insurance on a 3 bed maisonette when I could find quotes online for under £400. I took them to the first tier tribunal and the judge ruled in our favour and they have since credited our account. They would have continued ripping us off otherwise. They were also totally non responsive to all my queries until I started legal proceedings.
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 0 | 0 | 1 | 0 | 1 |
Urbanpoint Property Management Ltd
60 Kingston Road, New Malden, Surrey
KT3 3JG
020 8336 2825
By : 'Henry'
Branch : null, 60 Kingston Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SW18
Our buildings insurance for our leasehold home is arranged by Urban Point, as per the lease. They we charging us £1624 per annum for insurance on a 3 bed maisonette when I could find quotes online for under £400. I took them to the first tier tribunal and the judge ruled in ... Read Full Review
By : 'Neil'
Branch : null, 60 Kingston Road
Services : Sales (As a Buyer)
Sold price : £287500
Would you recommend ? : No
Postcode : CM9
They inflate the insurance premiums, send incorrect service charges and do not reply even to solicitors letters. We found we had to form a Right to Manage company to get away from them. This allowed us to get a good manageing agent. I wrote a review on their website and they threatened to put it ... Read Full Review

By : 'Malcolm'
Branch : null, 60 Kingston Road
Services : Letting (Property Management)
Would you recommend ? : No
Postcode : BH12
Property block managers and the worst in the industry. If you need maintenance, expect to edit many months. If you want a lease extension expect.to pay 3 or 4 times the normal industry fees and have the like of Jan Parteka take a month to respond to you. I have started both legal action against ... Read Full Review
By : Ms Patel
6 Aug 2022Malcolm, is it possible to contact you as I have critical information regarding UrbanPoint....
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.