The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.8/5, 533 Reviews
98% Recommended
95% sales valuation accuracy
82% letting valuation accuracy
87% sales fee satisfaction
87% letting fee satisfaction
By : 'Nick'
Services : Sales(As a Vendor)
Sold price : £318000
Would you recommend ? : Yes
Postcode : BS27
Mark couldn't have been more helpful with the processes of buying and selling our houses. Always available at a moment's notice even for very small matters. Thank you very much!
By : Mark Manning
3 Nov 2024Thank you Nick. It was my pleasure.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 95.00% | 87% | £55,000 | £1,700,000 |
| Lettings | 82% | 87% | £375 | £5,000 |
The Property Experts
1 Regent Street, Rugby, Warwickshire
CV21 2PE
01788 820000(s) / 01788 820028(l)

By : 'Mrs'
Services : Sales( As a Vendor )
Sold price : £0
Rent PCM : £0
Would you recommend ? : Yes
Postcode : BA22
Fantastic experience using Mark as our agent. It was fantastic being able to reach him at all hours and we felt that he was really working hard on our behalf. He responded instantly to messages, negotiated on our behalf with prospective buyers and was good at keeping us up to date throughout. His... Read Full Review
By : Mark Manning
27 Mar 2025Thank you so much for your kind words. I love raising the standards of UK estate agency and helping you to move to your new future was my absolute...

By : 'Gemma'
Services : Sales( As a Buyer )
Sold price : £460000
Rent PCM : £0
Would you recommend ? : Yes
Postcode : BA22
We recently had the pleasure of working with Mark our house purchase. We were tasked with an incredibly tight timescale owing to the Stamp Duty increase and Mark made the process from the sellers side absolutely seamless, diligently following up with solicitors to progress our purchase at great... Read Full Review
By : Mark Manning
21 Mar 2025Thank you for your kind words Gemma. It was a pleasure to help navigate the process with you, and I'm very happy that you are thrilled with your new home. Thanks...
By : 'Bella'
Services : Sales( As a Buyer )
Sold price : £0
Rent PCM : £0
Would you recommend ? : Yes
Postcode : GL52
Thank you for all your help Jeff! From start to finish we couldn't fault the process and all your help throughout. Our questions were always answered thoroughly and quickly, nothing felt like too much... Read Full Review
By : 'Nick'
Services : Sales( As a Vendor )
Sold price : £318000
Rent PCM : £0
Would you recommend ? : Yes
Postcode : BS27
Mark couldn't have been more helpful with the processes of buying and selling our houses. Always available at a moment's notice even for very small matters. Thank you very... Read Full Review
By : Mark Manning
3 Nov 2024Thank you Nick. It was my...

By : 'Julia'
Services : Sales( As a Vendor )
Sold price : £370000
Rent PCM : £0
Would you recommend ? : Yes
Postcode : BS27
After 3 years of being on the market, 5 estate agents later Mark managed to get several offers where all other agents failed. We were sceptical at first, Mark arrived all jolly on doorstep saying he'd noticed our property wasn't selling and asked if he could help, Thought we'd try ... Read Full Review
By : Mark Manning
25 Oct 2024Thank you for your kind words Julia. I loved helping you to enjoy your new adventure! Time to enjoy after years of...
By : 'Lesley'
Services : Letting( As a Owner )
Rent PCM : £725
Would you recommend ? : Yes
Postcode : CV23
I have known Caroline via email and phone for 17 years. I have one rental property that she and her colleagues manage for me, and I've always received excellent service. My apartment has never been empty, the tenants selected to live there have been of the highest standard, and inspections... Read Full Review
By : 'N'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CV22
Caroline and her team have managed my properties for the last 7 years, they have consistently provided a 5 star service. I thoroughly recommend them to anyone who has a property to rent... Read Full Review
By : 'Paul'
Services : Letting( As a Owner )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : CV21
The world of buy to let is not always straightforward and so to make sure you can sleep at night, it is essential to find an agent who is professional, empathetic and always ahead of the game. Caroline Newman brings a wealth of experience, passion and care which results in first class service-and ... Read Full Review

By : 'Claire'
Services : Sales( As a Vendor )
Sold price : £420000
Rent PCM : £0
Would you recommend ? : Yes
Postcode : BA3
From minute one we liked the look- professional and the platform property experts had. We set a meeting with Mark Manning he was very knowledgeable easy to get on with and we were impressed, we signed up , photo and video shots booked quickly very informative and wow just wow I wanted to buy my... Read Full Review
By : MARK MANNING
9 Sept 2024Thank you Claire. I love providing world-class marketing to my clients. It's always good to know that you love what I do too. I'm glad I helped you to move on to the next chapter of your life in...

By : 'Suzie'
Services : Sales( As a Vendor )
Sold price : £287500
Rent PCM : £0
Would you recommend ? : Yes
Postcode : BA6
I recently had the pleasure of working with Mark Manning, on the sale of my property and I can confidently say he is the best estate agent I have ever encountered. From the very beginning, Mark demonstrated exceptional listening skills as he carefully crafted my property portfolio, ensuring that... Read Full Review
By : Mark Manning
1 Sept 2024The pleasure was all mine Suzie. I'm so glad I had the opportunity to help you move. As I've said before, although I sell bricks and mortar, I'm actually in the people business. My job is simple. ...

By : 'Deana'
Services : Sales( As a Vendor )
Sold price : £610000
Rent PCM : £0
Would you recommend ? : Yes
Postcode : BA3
5 star service ⭐️⭐️⭐️⭐️⭐️ Mark’s way of selling houses is different to any other high street estate agent. His marketing strategy is like no other! Presentation and attention to detail was immaculate. He has been pro active from start to finish. He was very easy to deal with and... Read Full Review
By : Mark Manning
24 Aug 2024Thank you Deana. I’ve loved helping move on to the next chapter of your life. It has been an absolute pleasure. Good luck by the...

By : 'Skye'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : CV3
Recently rented with Newman- Emily was fantastic from start to finish. She made the process so easy and kept us informed the whole way. Emily didn’t miss any detail and was a pleasure to deal with... Read Full Review
By : 'Emma-Louise'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NN17
We live outside of the UK and were recommended Shauna Moore, wow! What a recommendation. From start to finish Shauna made the whole process so easy for us, she kept us updated consistently and always ensured she took the time to be available for us whenever we needed, day or night! As an estate... Read Full Review
By : 'phil'
Services : Surveying
Would you recommend ? : Yes
Postcode : MK41
I recently contacted Gary about obtaining a valuation for our property. Gary was professional, polite, great communicator and most importantly on the ball which was clear by the research he had done prior to visiting the property. This allowed us to be effective with our meeting time as I found the ... Read Full Review
By : 'Matt'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : MK17
I wanted to share our wonderful experience with Gary who helped us sell our first property, find our next, and then sell that one for a great profit. Gary's expertise and dedication led to quick sales at great prices. What sets him apart is his genuine care for clients. He's... Read Full Review

By : 'Rock'
Services : Sales( As a Vendor )
Sold price : £565000
Rent PCM : £0
Would you recommend ? : Yes
Postcode : BS27
Mark was the best agent I used to sell My house. I had tried three other local agents with no joy. Mark took amazing photos and took an enormous amount of care over them. Then throughout the process he went the extra mile to get things moving. My health was not good so he helped with moving things ... Read Full Review
By : MARK MANNING
25 Aug 2023You're very welcome. It was an absolute pleasure helping you to move on to the next chapter of your life. I'm so glad that after trying three agents before me, we were finally able to achieve the...

By : 'Mike'
Services : Online Auctions
Sold price : £334500
Would you recommend ? : Yes
Postcode : CV21
This sale was not an 'easy sale' We had no end of Purchaser, Solicitor and Lender incompetency. Throughout, Paul was on top of the whole process. I am a nightmare to deal with, but Paul on the ball and often a step ahead. We also purchased through Paul, that was seamless,... Read Full Review

By : 'Beverley'
Services : Sales( As a Vendor )
Sold price : £150000
Would you recommend ? : Yes
Postcode : CV6
I can't speak highly enough about Paul. He first came and valued the house in January and straight away I was impressed with his professional but easy manner. I had no worries about using this estate agents as I had used them twice before so went ahead. Over the last 8 months there were... Read Full Review

By : 'Mark'
Services : Sales( As a Vendor )
Sold price : £581500
Would you recommend ? : Yes
Postcode : CV22
Paul Petticrew is an absolute superstar. Throughout the end to end moving process he always did what he said he would, including returning calls and messages promptly (even during the evening and weekends). Paul was very calm and professional at all times and as you can imagine with a house move ... Read Full Review

By : 'Emily'
Services : Sales( As a Buyer )
Sold price : £565000
Rent PCM : £0
Would you recommend ? : Yes
Postcode : BS27
We had a great experience working with Mark. Super attentive and quick to answer any questions. As buyers, we couldn't have asked for... Read Full Review
By : Mark Manning
17 Jul 2023Thank you so much Emily. It was an absolute pleasure to help you move in to your new...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Residential Sales - Complaint Procedure
1. Please raise your complaint with the Agent that is handling your case.
2. If the Agent cannot resolve the issue for you then please put your complaint in writing addressed to the Management Team email: dg_gmanea@thepropertyexperts.co.uk
3. We will acknowledge receipt of your complaint in writing within 3 working days. We will also start a full investigation.
4. In line with the Ombudsman guidelines a full written outcome will be sent to you within 15 working days.
5. If you are not satisfied with the full written outcome response from the Management Team you can write to the Managing Director, Jim Harris. In line with the Ombudsman guidelines the Managing Director will respond to you with a statement of the final view of the matter within 15 working days.
6. If you are still not satisfied with the outcome, you can raise your complaint with The Property Ombudsman https://www.tpos.co.uk/. The Ombudsman will request that you have exhausted the internal complaints procedure before contacting them.
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
“If you are still not satisfied after the last stage of the in-house complaint procedure (or more than 8 weeks has elapsed since the complaint was first made) you can request an independent review from The Property Ombudsman without charge.”
7. When you have raised a complaint with the Ombudsman they will write to us as agents requesting our Property File and our version of the events. A case officer will then undertake a formal review of your complaint largely based on the documents from both sides
Lettings Complaint Procedure
1. Please raise your complaint with the property manager or sales advisor that
is handling your case.
2. If the sales advisor /
property manager cannot resolve the issue for you then please put your
complaint in writing addressed to the Lettings Manager for that particular
branch.
3. We will acknowledge to your
complaint in writing within 5 working days. We will also start a full
investigation.
4. In line with The Property
Ombudsman guidelines a full written outcome will be sent to you within 15
working days.
5. If you are not satisfied with
the full written outcome response from the Branch Manager you can write to the
Lettings Director. They will then respond to you with a statement of the final
view of the matter within 15 working days of receipt.
6. If you are still not satisfied
with the outcome, you can raise your complaint with the:
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire SP1 2BP
7. When you have raised a
complaint with The Property Ombudsman they will write to us as agents
requesting our Property File and our version of the events. A case officer will
then undertake a formal review of your complaint largely based on the documents
from both sides.
Last updated at 10/17/2024, 3:05:49 AM by allAgents