The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.7/5, 5165 Reviews
91% Recommended
92% sales valuation accuracy
78% sales fee satisfaction

Jessica
By : 'Julie'
Services : Sales(I sold a property using them)
Would you recommend ? : No
Postcode : DE7
Always polite and helpful nothing to much trouble nice to speak to
By : Springbok Customer Services
30 Oct 2024Your rating and feedback are truly appreciated. We're glad to have met your expectations and will share your feedback with our team. If there's anything else we can assist you with, please don't hesitate to let us know. Warmest Regards, Springbok Customer Services
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 92.00% | 78.00% | £21,500 | £35,200,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 145 | 14 | 17 | 3 | 2225 | 216 | 1997 | 172 | 238 | 117 |
Springbok Properties
Chester Street, Old Trafford, Greater Manchester
M32 0RS
0800 068 7935




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By : 'Vivian'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : S60
Had a great experience with Springbok. Communication played a key role throughout the process, and Haden ensured that all updates were timely and clear. The stepbystep process was straightforward and easy to follow, making the first part of the sales journey smooth and stressfree. I truly ... Read Full Review
By : Springbok Customer Services
17 Mar 2025Thank you for your feedback. We’re pleased to know we met your expectations and provided the support you needed. Your kind words will be passed along to the team. If you require any further...
By : 'Victoria'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
When received a letter to get in touch with Springbok Properties the sale of my property, I reluctantly called them but was impressed with the way I was attended to. I was contemplating of taking other options offered by another agent even after our first interaction. However, I had no choice but ... Read Full Review
By : Springbok Customer Services
17 Mar 2025Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. If...
By : 'Louisa'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £210000
Would you recommend ? : Yes
Postcode : B14
Selling my property quickly was a priority, and Springbok Properties delivered beyond expectations. Their team was professional and attentive from start to finish, providing a fair cash offer in no time. They handled the entire process efficiently, and I was impressed with their constant updates ... Read Full Review
By : Springbok Customer Services
28 Dec 2024Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your...

By : 'N'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B16
Such a professional and friendly service. I’ve always used high street estate agents before and wasn’t sure what to expect. Can’t fault it and Annie was fantastic throughout the process from offer accepted to completion. Thank ... Read Full Review
By : Springbok Customer Services
19 Dec 2024Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your...
By : 'Thomas'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £180000
Would you recommend ? : Yes
Postcode : BA1
After having difficulties with a couple of local estate agent, I decided to try Springbok Properties after seeing an advert on facebook. They offered a fair cash price and handled the sale quickly and efficiently. The whole experience was smooth, and I was relieved to have everything taken care of ... Read Full Review
By : Springbok Customer Services
16 Dec 2024Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. ...
By : 'Sam'
Branch : Suite 7N, Trafford House, Chester Street
Services : 3
Sold price : £207000
Would you recommend ? : Yes
Postcode : CV4
Made the experience nice and easy. Kept in touch throughout and got the result i was hoping in good ... Read Full Review
By : 'Kim'
Branch : Suite 7N, Trafford House, Chester Street
Services : 3
Would you recommend ? : Yes
Postcode : L14
The team kept me informed and were always available when I needed to contact them.Haden was very professional and things were done ... Read Full Review

By : 'Haden'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Sold price : £160750
Would you recommend ? : Yes
Postcode : PL14
Haden Donovan I was genuinely impressed. The entire deal was wrapped up in a single day, with all questions resolved. He doesn’t even take his personal time into account—working late into the night, which shows how dedicated he is and how much he loves his work. Once again, I’m very impressed and ... Read Full Review

By : 'Graeme'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £130000
Would you recommend ? : Yes
Postcode : NE21
I worked with Dan Ardern to sell my house. He has been professional and dedicated throughout the process, keeping me informed and checking progress. It's been an easier process than any other estate agency I've worked ... Read Full Review

By : 'Naomi'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £115000
Would you recommend ? : Yes
Postcode : PH33
Cameron Calderbank was excellent in his job. The communication and updates were great. He took away all the stress of having to deal with other estate agents.? Highly recommend just waiting the settlement on my property in ph33. Would use ... Read Full Review
By : 'Alan'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : FY7
Our sales negotiator Louis Williams was very helpful and kept us well informed. The sale was completed quickly. The reason we have given 4 stars not five was we did get slightly less than the original offer but the sale was completed within one week of it going live. Which is ... Read Full Review

By : '121'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Sold price : £173000
Would you recommend ? : Yes
Postcode : FY7
Very swift and professional help from Louis every step of the way. I am very grateful that I feel that I’m in safe hands a stressful situation. Louis has removed that ... Read Full Review
By : 'Alex'
Branch : Suite 7N, Trafford House, Chester Street
Services : 4
Would you recommend ? : Yes
Postcode : NE21
So far dan Ardern has been spot on Wednesday ... Read Full Review

By : 'Alan'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : No
Our sales negotiator Louis Williams was very helpful and kept us well informed. The sale was completed quickly. The reason we have given 4 stars not five was we did get slightly less than the original offer but the sale was completed within one week of it going live. Which is ... Read Full Review

By : 'Isaac'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SS6
Joe Yale was my negotiator the purchase, and I was able to lock in the offer pretty quickly. He was very helpful and always available. I was pleasantly surprised with the speed at which I was able to move from viewing to Sold ... Read Full Review

By : 'Alex'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : NE21
So far dan Ardern has been spot on Wednesday ... Read Full Review

By : 'Syd'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : M4
Springbok helped me to get my offer accepted my very first home - special thanks to my Sales Negotiator, Louis ... Read Full Review

By : 'Julie'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : CF34
Just buying a house through Springbok Properties and been dealing with Louis Williams. Louis has been extremely helpful in helping us securing the property we were interested in. He was calm and reassuring ... Read Full Review
By : 'Bill'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : ME4
Louis Williams was great throughout would highly recommend to ... Read Full Review

By : 'Paul'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £250000
Would you recommend ? : Yes
Postcode : WS7
Very please to have sold our house. Super easy and professional service and our sales negotiator was great, Louis Williams! He kept us in the loop and provided regular feedback. He guided us through the process and gave us confidence everything was under control. Well done ... Read Full Review
By : Springbok Customer Services
24 Mar 2026Thank you for your feedback. We’re pleased to know we met your expectations and provided the support you needed. Your kind words will be passed along to the team. If you require any further...
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SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us. If You Have a Complaint If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem. If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can. Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post. CustomerServiceManager@springbokgroup.co.uk Springbok Properties Complaints Universal Square Devonshire Street North Manchester M12 6JH To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint. We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision. If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly. www.tpos.co.uk The Property Ombudsman Ltd Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP Telephone: (01722) 333306 Email: admin@tpos.co.uk
Last updated at 3/26/2026, 4:12:46 PM by allAgents