The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

2.4/5, 7 Reviews
43% Recommended
0% letting valuation accuracy
50% letting fee satisfaction

Robyn
By : 'Edinburgh Property Owner'
Services :
Would you recommend ? : No
Postcode : EH6
Charles White has to be without doubt the worst property factor in Edinburgh. The management team are woefully inept and quite frankly rude. They have zero interest in working with property owners to manage the development. It's all about the money...... Do not use Charles White! Find another factoring agent!
By : Margaret Wardrop
5 Jun 2024I cannot help but agree to the above comment. I have found Charles White to be manulative, unhelpful regarding a serious complaint I have made, which is still not resolved after three months and money grabbing. I am a property owner of several years owning several properties, only one managed by Charles White and they are way beyond the most incompetent company I have met in my experience.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 50.00% | £0 | £0 |
Charles White
92 Morningside Road, Edinburgh, City of Edinburgh
EH10 4BY
0131 447 8191

By : 'Edinburgh'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : EH6
Charles White has to be without doubt the worst property factor in Edinburgh. The management team are woefully inept and quite frankly rude. They have zero interest in working with property owners to manage the development. It's all about the money...... Do not use Charles White! Find... Read Full Review
By : Margaret Wardrop
5 Jun 2024I cannot help but agree to the above comment. I have found Charles White to be manulative, unhelpful regarding a serious complaint I have made, which is still not resolved after three months and...

By : 'Willie'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : EH5
why did Charles White claim money for cleaners and gardeners doing a job during lock/down ? people were on furlough, old, sick, dying yet Charles White says the work was done and stole money during the pandemic how sick are these ... Read Full Review

By : 'Anne'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : EH4
We have always had excellent service from Charles White . Our present agent, Robyn Rae, is exemplary in all that she does. Her email responses are always speedy and helpful and her visits a pleasure. She is a credit to the... Read Full Review
By : John Slater
30 Sept 2022I think the very opposite, Had many meetings with Robyn, on many issues at our development and she tells you to your face what she will do and does nothing. many example: Feb you will receive your...
By : 'J'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : EH54
An absolutely shambolic organisation, who in all honesty would struggle to run a bath between them, let alone run a property development. Absolutely no consideration for customer service or the wellbeing of the proprietors they are expected to care for. They will do their upmost to perform the bare ... Read Full Review
By : John Slater
30 Sept 2022Totally agree, Our development in Linlithgow has been " ripped off "for years by the company. I am considering taking legal advise about...

By : 'Anne'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : EH4
We have had several comunications with Robyn Rae since December and on each occasion have received prompt, helpful and friendly replies. She seems to be a very efficient member of... Read Full Review
Reasonable
By : 'Victim'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : G1
Charles white were our management factors at the herald building for a number of years until voted out by resident. They took me to court and pleased to say I won the case. Watch your money i had... Read Full Review
Watch your money
By : Resident
31 Oct 2018Factors at my development. Absolutely horrendous customer service. Fees are shocking and they will do anything to get more through admin charges. Please steer clear and avoid - the worst company I ...

By : 'Richard'
Services : Property Management
Would you recommend ? : Yes
Postcode : EH7
I am impressed by the level of service from Charles White. I have been living here for two years and have always had an excellent response from the staff of Charles White to any matter which I have drawn to their attention. I am a member of the committee of the Powderhall Village Owners... Read Full Review
They seem reasonable to me
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