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Brownhills, Walsall WS8

3.3/5, 26 Reviews
58% Recommended

89% sales valuation accuracy

25% letting valuation accuracy

91% sales fee satisfaction

17% letting fee satisfaction

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The Brownhills branch is based in the High Street with an enthusiastic sales & lettings team who are keen to sell/let your property. The office really has a buzz about it and a genuine air of excellence when you walk through the door. If you have a WS postcode then we genuinely feel that you will not find another
award winning estate agency in Walsall who are positive about property and having high levels of customer service.
"Title: Terrible Experience -..."

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1 Star Review
UserName

Anisa

By : 'Dr.Kristin Taiwo'
Services :
Rent PCM : £550
Would you recommend ? : No
Postcode : WS1

3 Apr 2024
People found this helpful0

Title: Terrible Experience - Do Not Recommend!Rating: 1 starIf you're considering renting with Good Child’s Brownsville, think again unless you want to end up in a legal battle for breach of contract. The lack of professionalism and disregard for tenant rights is appalling.Anisa Patel's incompetence shines through as she conveniently forgets that providing customer service is part of her job description. Rebecca Evans, on the other hand, seems to specialize in ignoring repair requests from tenants for months on end.Despite receiving a notice from Walsall Council outlining necessary repairs, Good Child’s Brownsville fails miserably at fulfilling their responsibilities. It's beyond frustrating to see them neglecting their duty to maintain the property in a habitable condition.Save yourself the headache and find a property management company that actually cares about its tenants. Steer clear of Good Child’s Brownsville unless you enjoy dealing with unresponsive management and living in substandard conditions. Along with discriminatory practices


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    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Sales89.00%91%£94,000£255,000
    Lettings25%17%£500£700
    Areas covered
    • WS11 9
    • Ws3 4
    • WS4 1
    • WS8
    • WS9
    Address

    Goodchilds Estate Agents
    1 High StreetWalsall, West Midlands
    WS8 6ED
    01543 226655

    Services offered
    • Sales
    • Lettings
    • Block Management
    • Surveys
    • Conveyancing
    • Mortgage Advice
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    Goodchilds Estate Agents Branches (View All 6)
    Title: Terrible Experience - ...

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    1 Star Review
    UserName

    By : 'Dr.Kristin'
    Services : Letting( As a Tenant )
    Rent PCM : £550
    Would you recommend ? : No
    Postcode : WS1

    3 Apr 2024
    People found this helpful0

    Title: Terrible Experience - Do Not Recommend!Rating: 1 starIf you're considering renting with Good Child’s Brownsville, think again unless you want to end up in a legal battle for breach of contract. The lack of professionalism and disregard for tenant rights is appalling.Anisa... Read Full Review


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    Comments (0)Was this helpful?:
    Very poor response to ...

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    1 Star Review

    By : 'John'
    Services : Sales( Prospective Vendor/Buyer )
    Would you recommend ? : No
    Postcode : WS8

    10 Oct 2022
    People found this helpful0

    Very poor response to customer enquiries having been told no problem as I'm not sold on line person who rang could not be bothered. My bungalow is going up for sale next week and should be sold quickly, faster than property I enquired... Read Full Review

    Comments (0)Was this helpful?:
    I was extremely impressed ...

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    5 Star Review
    UserName

    By : 'RACHEL'
    Services : Sales( As a Vendor )
    Sold price : £222100
    Would you recommend ? : Yes
    Postcode : WS3

    4 May 2022
    People found this helpful0

    I was extremely impressed with the service and support offered to me from initial enquiry to completion. All the staff were friendly and had time to answer any query I... Read Full Review

    Comments (0)Was this helpful?:
    Goodchilds have managed 6 of ...

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    5 Star Review
    UserName

    By : 'Wendy'
    Services : Letting( As a Owner )
    Rent PCM : £600
    Would you recommend ? : Yes
    Postcode : WS8

    11 Feb 2022
    People found this helpful0

    Goodchilds have managed 6 of my properties for a few years now. I mainly deal with Rebecca she is friendly, very efficient and nothing is to much trouble. Leanne is my second point of call who is also very efficient and friendly. I do not have any problems with Goodchilds and I cannot praise... Read Full Review

    Comments (0)Was this helpful?:
    Goodchilds, ...

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    1 Star Review

    By : 'Simon'
    Services : Letting( As a Owner )
    Would you recommend ? : No
    Postcode : WS3

    6 Aug 2021
    People found this helpful4

    Goodchilds, Brownhills have managed our 7-8 rental properties for several years and overall the service has been mediocre to poor, but we have put up with it as we have had other business interests taking up our time. Our circumstances have now changed, freeing up us up to take on some of the... Read Full Review

    Comments (0)Was this helpful?:
    We rent out a property ...

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    5 Star Review
    UserName

    By : 'Bill'
    Services : Letting( As a Owner )
    Would you recommend ? : No
    Postcode : WS4

    21 Jun 2021
    People found this helpful0

    We rent out a property through Goodchilds and are very pleased with their services especially Leanne who also helping us to find a temporary rental for... Read Full Review

    Comments (0)Was this helpful?:
    * STAFF .!!!!!! BEWARE ...

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    1 Star Review

    By : 'MR'
    Services : Letting( As a Prospective Landlord/Tenant )
    Would you recommend ? : No
    Postcode : WS3

    20 May 2021
    People found this helpful1

    Booked a viewing on a property . 5 minutes before the viewing ,they called me to cancel as property was no longer available and been secured by someone . But manager who called us come across very rude and abusive so we suspected foul play in their practices. After a bit of research we realised ... Read Full Review

    Comments (0)Was this helpful?:
    Ended very ...

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    5 Star Review
    UserName

    By : 'GM'
    Services : Sales( As a Buyer )
    Sold price : £200000
    Would you recommend ? : Yes
    Postcode : WS8

    31 Aug 2019
    People found this helpful2

    Things got off to a rocky start when dealing with Abby, but once Lisa took over, things were dealt with quickly and efficiently. She always contacted me when promised and worked hard to get everything completed for... Read Full Review

    Comments (0)Was this helpful?:
    After buying our first ...

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    5 Star Review
    UserName

    By : 'John'
    Services : Sales( As a Buyer )
    Sold price : £147000
    Would you recommend ? : Yes
    Postcode : WS3

    7 Jul 2019
    People found this helpful3

    After buying our first property and moving in this weekend I would just like to leave a review for the wonderful service we received from Lisa Beacham at Goodchilds Brownhills. After viewing a property up for sale with Connells Cannock and receiving the worst service you could imagine and some... Read Full Review

    Comments (1)Was this helpful?:

    By : Anisa Patel

    16 Jul 2019

    Thank you for taking the time to give your positive feedback. We hope you are settling into your new...

    Rude and ...

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    1 Star Review

    By : 'Laura'
    Services : Sales( Prospective Vendor/Buyer )
    Would you recommend ? : No
    Postcode : WS8

    2 Jul 2019
    People found this helpful3

    I have recently attempted to book a viewing with Goodchilds Estate Agents Brownhills. A property went on the market on Friday, I called Saturday to make a booking but was told the Sales staff was out of Office and she would give me a call back first thing Monday morning. This did not happen, so... Read Full Review

    Comments (1)Was this helpful?:

    By : Anisa Patel

    3 Jul 2019

    Firstly, I would like to thank you for your feedback. We welcome all feedback and see it as an opportunity for us to develop and improve. I apologise if you feel your experience with us did not meet...

    More than happy to recommend ...

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    5 Star Review

    By : 'Mrs'
    Services : Sales( As a Vendor )
    Would you recommend ? : Yes
    Postcode : WS4

    20 Jun 2019
    People found this helpful3

    More than happy to recommend Goodchilds to anyone. Lisa sold our property within 2 days of putting to market. Been kept informed with every step of the... Read Full Review

    Comments (1)Was this helpful?:

    By : ANISA PATEL

    21 Jun 2019

    Mrs Thornton, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the...

    Bad Staff ...

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    1 Star Review
    UserName

    By : 'Ex'
    Services : Letting( As a Tenant )
    Rent PCM : £550
    Would you recommend ? : No
    Postcode : WS8

    15 Apr 2019
    People found this helpful4

    Anisa was very sharp, rude and abrupt when calling her to complain about the way i was treated when going in to hand in my application form to rent a property as someone else had apparently raced in and paid a deposit before me despite them telling me i was next in line as previous applicant was... Read Full Review


    Comments on Agent Fees

    BAD

    Comments (1)Was this helpful?:

    By : Anisa Patel

    16 Apr 2019

    Thank you for your feedback, I’m sorry to hear that you were disappointed not to be accepted for a property we were advertising. If we were going to move forward with your application we would ...

    Straight Forward Purchase ...

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    5 Star Review
    UserName

    By : 'Luke'
    Services : Sales( As a Buyer )
    Would you recommend ? : Yes
    Postcode : WS8

    18 Jan 2019
    People found this helpful0

    Nice straight forward purchase from goodchilds Brownhills, Abbie was a please to deal with, gave us all the information we needed for our first house purchase. Kept up informed and updates with how things were progressing. I would highly recommend Goodchilds Brownhills to anyone looking for an... Read Full Review


    Comments on Agent Fees

    Good

    Comments (0)Was this helpful?:
    Superb ...

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    5 Star Review
    UserName

    By : 'Angela'
    Services : Sales( As a Vendor )
    Sold price : £230000
    Would you recommend ? : Yes
    Postcode : WS9

    30 Apr 2018
    People found this helpful0

    Goodchilds recently sold our house in less than 1 week and the whole process through to completion was seamless and everything was dealt with in a very professional manner. We would have no hesitation in using Goodchilds Brownhills again 😀 Angela and... Read Full Review


    Comments on Agent Fees

    Very good

    Comments (0)Was this helpful?:
    Superb ...

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    5 Star Review
    UserName

    By : 'Angela'
    Services : Sales( As a Vendor )
    Sold price : £230000
    Would you recommend ? : Yes
    Postcode : WS9

    30 Apr 2018
    People found this helpful0

    Goodchilds recently sold our house in less than 1 week and the whole process through to completion was seamless and everything was dealt with in a very professional manner. We would have no hesitation in using Goodchilds Brownhills again 😀 Angela and... Read Full Review


    Comments on Agent Fees

    Very good

    Comments (0)Was this helpful?:
    Great ...

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    5 Star Review
    UserName

    UserName

    By : 'David'
    Services : Sales( As a Vendor )
    Sold price : £124500
    Would you recommend ? : Yes
    Postcode : WS86

    13 Apr 2018
    People found this helpful0

    The service received from valuation through to sale and cmpletion was very good. Regular contact and updates, good feedback from viewings . A very professional approach to selling my... Read Full Review


    Comments on Agent Fees

    The deal structure suited me perfectly

    Comments (0)Was this helpful?:
    Awful company/service would ...

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    1 Star Review

    By : 'Megan'
    Services : Letting( As a Tenant )
    Rent PCM : £500
    Would you recommend ? : Yes
    Postcode : WV1

    19 Feb 2018
    People found this helpful4

    Awful company/service would not recommend! Hiden fees throughout tenancy agreement, e.g £75 to re new tenancy. £500 depoist of which we only recieved £230 back due to 'check out fee'. Problems in property which where not highlighted or resolved prior to moving in such as no hot... Read Full Review


    Comments on Agent Fees

    Bad

    Comments (0)Was this helpful?:
    Never seemed to be in any ...

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    2 Star Review

    By : 'Daniel'
    Services : Sales( As a Vendor )
    Would you recommend ? : No
    Postcode : WS8

    9 Nov 2017
    People found this helpful2

    Never seemed to be in any rush and I was the one doing all the calling around... Would call and they wud say call back but never did till it was too late... The best part of the whole experience was the guy who came round to value the property... He says what u want to hear to make u choose them... ... Read Full Review


    Comments on Agent Fees

    Not worth what we had to pay due to taking 7 months to complete on my property

    Comments (0)Was this helpful?:
    Goodchilds have managed a ...

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    1 Star Review
    UserName

    By : 'Goodchilds'
    Services : Letting( As a Owner )
    Would you recommend ? : No
    Postcode : B693

    9 Oct 2017
    People found this helpful3

    Goodchilds have managed a property for me for the last 3 years and have done bear minimum during this time. I honestly don't know what I keep using them. But this is the last time. They never call me back, they lie constantly and never do inspections. They are expensive and incompetent.... Read Full Review


    Comments on Agent Fees

    They charge the highest fee's out there an do nothing.

    Comments (0)Was this helpful?:
    The worst Lettings agency ...

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    1 Star Review

    By : 'Worst'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : DY1

    14 Sept 2017
    People found this helpful9

    The worst Lettings agency that I ever came across. Do not sign contract with this agency ever. Unprofessional, don't have a clue about anything, only looking for money, ridiculous fees, do not bother to show to appointments they have made themselves, won't respond to emails.... Read Full Review

    Comments (0)Was this helpful?:
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    Tenant Fees
    Tenant
    Overall Fees
    £0 (inc. VAT),Pay Upfront
    In addition to paying the rent, you may also be required to make the following payments permitted under the Tenant Fees Act 2019. Before the tenancy starts (payable to Goodchilds Estate Agents & Lettings Brownhills ‘the Agent’) Holding Deposit: 1 weeks rent Deposit: 5 weeks rent Rent in advance: 1 month During the tenancy (payable to the Agent) Late rent payment: No more than 3% above the bank of England’s base rate for each day the rent is late over 14 days Payment to change a Tenancy: Payments to change the tenancy when requested by the tenant, capped at £50, or reasonable costs incurred if higher. During the tenancy if permitted and applicable Utilities – gas, electricity, water and sewerage Communications – telephone and broadband Installation of cable/satellite Subscription to cable/satellite supplier Television licence Council Tax Other permitted payments Any other permitted payments, not included above, for breaches of contract or under the relevant legislation including co

    Last Updated On 31/05/2019, 2:35 PM by 0

    Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

    Complaints Procedure

    No procedure set.

    Last updated at 1/20/2017, 3:44:54 AM by allAgents

    Awards won by Goodchilds Estate Agents, Walsall WS8 6ED