The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.7/5, 297 Reviews
87% Recommended
100% sales valuation accuracy
95% letting valuation accuracy
92% sales fee satisfaction
95% letting fee satisfaction

Zoe
By : 'KAYODE'
Services : Letting(As a Tenant)
Rent PCM : £950
Would you recommend ? : Yes
Postcode : SS2
REED Residential Ltd, a Property company is just excellent. Three of the staff members who attended to me were superb, namely Ben, Zoe and Emily. My request was initially attended to by Ben. He was so polite and dedicated. Ben is is very customer friendly and dedicated to attending to my many enquiries. Then, Ben led me to meet another staff member named Zoe. She is so dedicated. She took me to view three (3) different properties, even while it was raining. Zoe kept to viewing appointments timings. She was never late on all the occasions. When I and my wife finally selected the property that we liked, Zoe got all the documentation ready within a day. We have moved into the property. The flat was well renovated. The paints and carpets were brand new. The kitchen cabinets were brand new. Electrical fittings are in good condition. Water taps and other toilet/bathroom fixtures are all in excellent condition. Likewise, Emily, who is also a staff of REED at the headquarters office, was very prompt in responding to my complaints regarding the cooker not working, even late into the night. She got the complaint resolved immediately. I wholeheartedly recommend REEDS PROPERTY. You can do business with them. The entire REED Property Management and staff are just superb. Kudos to them. My Regards Mr. Kayode Abel Ibikunle & Mrs Comfort Adeola Ibikunle. Mobile: +447587483069
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 92% | £25,000 | £12,000,000 |
| Lettings | 95% | 95% | £280 | £3,072 |
Reed Residential
431-435 London Road, Westcliff-on-Sea, Essex
SS0 7HU
01702 606888

By : 'Amr'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SS0
Zoe was incredibly helpful throughout the renting process—professional, responsive, and clear in her emails about what to expect at each step. Thank... Read Full Review

By : 'SW'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : B31
I've been a recurring tenant with reed over the years, from a student to a working professional. Recently, I had to get a replacement key sorted and Sasha was a great help with this! She was keeping me updated and responded so quick when the issue first arose. Even with some issues with the Block... Read Full Review

By : 'Alex.'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SS2
I’m so thrilled with my beautiful home. Zoe and Jordan were excellent, friendly and professional. Making the stress of moving so much easier. I highly recommend Reed. Everything has been smooth and perfect. Thank you so... Read Full Review

By : 'A'
Services : Letting( As a Tenant )
Would you recommend ? : No
My flatmates and I had a terrible experience with Emily from Reed Residential. At the end of our tenancy, she falsely claimed we caused damages that were either pre existing or wildly exaggerated. She also misrepresented how much of our deposit we were entitled to, clearly hoping we wouldn’t... Read Full Review

By : 'Sílvia'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SS0
Zoe and Jordan were both really lovely, very helpful and even with me emailing them everyday due to my anxiety they never made me feel bad about it. Very quick responding my emails and my questions . Amazing and lovely team... Read Full Review


By : 'Philip'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SS0
I would not hesitate to recommend Reed Residential. Last year I had a torrid time witha tenant which lasted 10 months. Adam and his team (Sacha, Tom, Zoe) were absolutely fantastic in the support and advice that they offered. Through a very stressful period, Adam was always at the end of the phone... Read Full Review

By : 'Charlotte'
Services : 507
Would you recommend ? : Yes
Postcode : RM1
Michelle does a great job managing our block of flats, always helpful and... Read Full Review

By : 'Pam'
Services : 507
Would you recommend ? : Yes
Assistant Block Manager Chloe Hughes, whom this survey is about, I have found to be very polite, helpful and professional. She supports Manager Michelle Williams very well (I completed a very positive survey Michelle Williams some time... Read Full Review

By : 'Mily'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SS1
Zoe is super responsive, fast to action. Everything went really smooth with the moving in and she was lovey and kind in the process. Really loved having her as my letting agent. Thank... Read Full Review


By : 'Temi'
Services : Letting( As a Tenant )
Rent PCM : £1550
Would you recommend ? : Yes
Postcode : SS1
I recently had a fantastic experience with my letting agent! They were professional, responsive, and went above and beyond to help me find the perfect rental. Their knowledge of the local area was invaluable, and they made the entire process seamless. I truly appreciated their support and guidance... Read Full Review


By : 'Unni'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : B16
Excellent & professional, which I would expect from any... Read Full Review

By : 'Kim'
Services : Property Management
Would you recommend ? : Yes
Postcode : SS1
Thanks Michelle....very patient in dealing with me and a problem with our boiler.....I appreciate all you have done to get a date for the plumber to deal with the issue.... Read Full Review

By : 'Kelly'
Services : Letting( As a Tenant )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : SS1
Reed (Tyrone) visited my house to value the property for selling due to marriage separation. I advised Tyrone that I was looking for a rental property and straight away advised me he knew of one and the landlord. Zoe took over from there, appointment made the next day to view the property, I... Read Full Review

By : 'Miracle'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SS0
Zoe was very helpful during our renting process, made the whole process enjoyable. Thank you... Read Full Review

By : 'Sophie'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SS0
Tom is always willing to help/support when any issues come up. His mannerism is wonderful, he puts you at ease to not be "nervous" with estate agents.... Read Full Review


By : 'Leda'
Services : Letting( As a Owner )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : SS0
REED Residential Staff are helpful and very supportive. Had a good experienced with... Read Full Review


By : 'Miguel'
Services : Letting( As a Tenant )
Rent PCM : £780
Would you recommend ? : Yes
Postcode : SSO
Reed are always helpful and all agents are extremely... Read Full Review

By : 'Alexander'
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : SS0
Prompt responses to emails and good customer service. Friendly... Read Full Review

By : 'Pam'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : SS1
Michelle Williams at Reeds I have found to be consistently polite, professional, pleasant and efficient and always "gets the job done" as well as offering excellent advice on a tricky issue in our... Read Full Review


By : 'Castle'
Services : Letting( Property Management )
Rent PCM : £850000
Would you recommend ? : Yes
Postcode : SS3
Reed block manage our portfolio of freeholds along with our short lets, Adam has extensive Knowledge of the market and the Lettings industry. Michelle and her team are fabulous and their service is... Read Full Review
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Last updated at 9/13/2023, 10:28:44 AM by allAgents