applications, and supporting property managers in day-to-day operations. Within his first few months, Tommy had already streamlined the application review process through implementing standardized procedures. This resulted in faster turnaround on filling vacancies across the portfolio. Tommy also showed initiative in identifying areas for improvement. He conducted market research on competitor offerings which led to the launch of a successful new amenity program focused on health and wellness. This helped drive increased lease renewals. With a personable nature and sharp problem-solving skills, Tommy has become a trusted resource for both property managers and tenants. He consistently receives rave reviews for his customer service and attention to detail. Though only at Reed Residential for a short time, Tommy has already had an outsized impact. His potential for future growth and leadership is limitless. Tommy\'s dedication, work ethic, and creative thinking make him an invaluable asset to Reed Residentials property management team.