My flatmates and I had a terrible experience with Emily from Reed Residential. At the end of our tenancy, she falsely claimed we caused damages that were either pre existing or wildly exaggerated. She also misrepresented how much of our deposit we were entitled to, clearly hoping we wouldn’t ... Read Full Review

Emily was amazing, kind, reliable and very helpful for all our queries. Pleasure to have had her as our estate ... Read Full Review

Emily has been excellent for us over the period of our tenancy. She has been a constant source of communication when some communication has been lacking from our landlord, and has done her best to resolve any issues we have had. We cannot thank her ... Read Full Review

I'm rating five star because was helpful and friendly and ... Read Full Review

You have been very kind and generous with our requests and I'm grateful to have had you as a property manager. I appreciate your hardwork and unrelentless efforts over my flat mates and I. It was an honor and and ... Read Full Review

The staff have been excellent! My property manager, Emily Golding, was always very helpful. While I did have issues with keys, everything else was resolved quickly and ... Read Full Review

Emily was excellent. Attentive and responded quickly to any queries that we had. Thank you for all of your help and settling us into our new flat so ... Read Full Review

Emily helped so much during a very difficult time. She was compassionate and her common sense, human approach really went a long way. I know not all agencies or staff would have done what she did and worked so hard for a positive outcome; we send our sincere thanks to her and wish her all the ... Read Full Review

Terrible experience, consistent health and safety violations and poor service and maintenance. Next to no follow ups on issues even after consistent badgering on unresolved issues for months. Very incompetent company & ... Read Full Review

Emily always does her best by me as a tenant and replies promptly. I've felt so safe living here as a young woman alone because Emily has been so friendly and ... Read Full Review

The letting team of REED is highly professional and they facilitate you till the signing of contract. But, once you done with the agreement, then it's hard to get support from the maintenance team of REED. They are highly rude and non- ... Read Full Review

Emily is very attentive and efficient when replying to queries or reports by email. Our issues are solved quickly. Not a complaint about Emily but the company, would be nice and safer to be made aware of when maintenance jobs are taking place at the house, and when people have scheduled to view the ... Read Full Review

Emily has been very professional and helpful throughout the viewing process and had a great knowledge of the local ... Read Full Review

Excellent customer service. Very informative, great communication and deals well with difficult tenants. Happy to recommend Reed residential as a letting management ... Read Full Review

Very happy with Reed Residential so far Emily has been helping us find a student flat arranging lots of last-minute viewings around ... Read Full Review

My daughter rents with Reed and although the property has its ongoing issues Emily Is always quick to answer her phone even late at night to speak with us and help us where she can and always keeps us parents in the ... Read Full Review

Emily has been such a great help answering my endless questions since moving into my first home and has made me feel ... Read Full Review

Emily is a great property manager, super quick to help with maintenance and get the ball rolling and down to earth and ... Read Full Review

Emily is very personable and has been really helpful with our property so far, providing dehumidifiers and organising maintenance in a timely manner up to this ... Read Full Review

Emily is a wonderful property manager and is incredibly kind and prompt with responses. Any issues that arise are immediately sorted and I am very pleased with her ... Read Full Review