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Right let Leeds

2/5, 23 Reviews
26% Recommended

100% sales valuation accuracy

35% sales fee satisfaction

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1 Star Review

By : 'Hector'
Services : Letting(I am a Tenant)
Rent PCM : £850
Would you recommend ? : No
Postcode : LS6

9 Aug 2024
People found this helpful0

My experience with Right Let Leeds has been profoundly disappointing. Their lack of professionalism and disregard for tenant rights left me frustrated and disillusioned. Allow me to elaborate on the specific issues: Misleading Move-In Date: Initially, Right Let Leeds assured us of a specific move-in date. However, at the eleventh hour, they changed their stance, insisting that if we wanted the property cleaned before moving in, we'd have to wait several days. This forced us to accept an unclean property, as evidenced by the attached photos. Inadequate Repairs and Delayed Responses: Throughout our tenancy, Right Let Leeds consistently fell short in addressing repairs. Whether it was a leak or a broken fixture, their response time was abysmal. When they did attempt repairs, it was often half-hearted or non-existent. We endured a leak for seven months, only to have it addressed right before our tenancy ended. Additionally, the hole in the roof remained untouched (see attached photos). Privacy Violations and Gaslighting: Right Let Leeds repeatedly violated our privacy by conducting unannounced visits. Mortgage surveyors, letting agents, and others would show up without warning, disrupting our daily lives. When challenged, they would gaslight us, claiming they had given notice—even in front of prospective tenants. Their behaviour was unacceptable. Unjust Deposit Dispute: Right Let Leeds is attempting to withhold half of our deposit, citing cleaning costs and the need of a new sofa (the sofa they provided must have been the cheapest sofa in the world, it was lined with thin faux leather that peeled off from just sitting on it). However, we left the property spotless, rendering their claim baseless. Their profit-driven approach undermines tenant satisfaction. Skirting Legal Boundaries: Right Let Leeds operated on the fringes of the law. At least two of their agents threatened us falsely asserting their right to enter the property with just 24 hours' notice—even when we explicitly denied access. Such practices are unacceptable. While some issues may be attributed to the landlord (and he will have karma pay him a visit for providing expensive poorly kept housing), Right Let Leeds cannot escape accountability for their poor practices. I hope this review serves as a cautionary tale for potential tenants.???


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    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Sale100.00%35.00%£0£0
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    Address

    Right let Leeds
    87 Otley RoadLeeds, West Yorkshire
    LS6 3PS
    0113 274 9499

    Services offered
    • Sales
    • Lettings
    • Block Management
    • Surveys
    • Conveyancing
    • Mortgage Advice
    Social Media
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    Latest Properties

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    This Agency has to be the ...

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    1 Star Review
    UserName

    By : 'Marcus'
    Branch : Leeds, 87 Otley Road
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : LS7

    18 Nov 2024
    People found this helpful0

    This Agency has to be the worst I have had the misfortune to use. I didn't actually have many issues with them until I moved out of the property this year...after it changed hands from Right Let Leeds to Linley and Simpson. Although in 2020 they were rather rude as I hadn't replied due ... Read Full Review

    Comments (0)Was this helpful?:
    I had a terrible experience ...

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    1 Star Review

    By : 'Helen'
    Branch : Leeds, 87 Otley Road
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : LS4

    24 Oct 2024
    People found this helpful0

    I had a terrible experience with this letting agency. My stepdaughter and her friends rented a student property, and throughout their tenancy, maintenance issues were completely ignored. The agency was impossible to get hold of, leaving the property in poor condition for months. At the end of the ... Read Full Review

    Comments (0)Was this helpful?:
    ? 1-Star Review for Right Let ...

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    1 Star Review

    By : 'Hector'
    Branch : Leeds, 87 Otley Road
    Services : Letting (As a Tenant)
    Rent PCM : £850
    Would you recommend ? : No
    Postcode : LS6

    9 Aug 2024
    People found this helpful0

    My experience with Right Let Leeds has been profoundly disappointing. Their lack of professionalism and disregard for tenant rights left me frustrated and disillusioned. Allow me to elaborate on the specific issues: Misleading Move-In Date: Initially, Right Let Leeds assured us of a specific ... Read Full Review


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    Comments (0)Was this helpful?:
    Loved my third year house ...

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    5 Star Review

    By : 'Natalie'
    Branch : Leeds, 87 Otley Road
    Services : Letting (As a Tenant)
    Would you recommend ? : Yes
    Postcode : LS6

    3 Jul 2024
    People found this helpful0

    Loved my third year house really easy to set up payments. Great property with a really helpful landlord wold definitely recommend to anyone looking for student ... Read Full Review

    Comments (0)Was this helpful?:
    Go for this agent if you want ...

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    1 Star Review
    UserName

    By : 'akash'
    Branch : Leeds, 87 Otley Road
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : LS6

    25 Oct 2023
    People found this helpful0

    Go for this agent if you want to loose your deposit. Very dissapointed with the agency as i first thought themat they were a genuine letting agents but as you know once they get hold of the cash evrything changes . Deducting deposits for silly things even though we left the property spotless. The ... Read Full Review

    Comments (0)Was this helpful?:
    Countless illegal break ins ...

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    1 Star Review

    By : 'Andrew'
    Branch : Leeds, 87 Otley Road
    Services : Letting (As a Tenant)
    Rent PCM : £475
    Would you recommend ? : No
    Postcode : LS7

    16 Nov 2022
    People found this helpful0

    Countless illegal break ins even through Covid lockdowns and when I was sheilding. Cowboy workmen who couldn't sort a roof out after 2 attempts then subsequently ignored a scheduled third. Transferred a reduced bond amount to a new agent. Just waiting on bank historic bank transaction print ... Read Full Review

    Comments (0)Was this helpful?:
    DO NOT USE RIGHT LETS !! It ...

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    1 Star Review

    By : 'Octavia'
    Branch : Leeds, 87 Otley Road
    Services : Letting (As a Tenant)
    Rent PCM : £456
    Would you recommend ? : No
    Postcode : LS3

    8 Nov 2022
    People found this helpful2

    DO NOT USE RIGHT LETS !! It took 3 months to get a blind for my room, they wanted to re do one of our bathrooms and due to the contractor not tightening something we have had a massive leak in our kitchen resulting in no cupboards and an unhealthy amount of mould which after 5 weeks is still not ... Read Full Review

    Comments (0)Was this helpful?:
    DO NOT USE ...

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    1 Star Review

    By : 'Ellis'
    Branch : Leeds, 87 Otley Road
    Services : Letting (As a Tenant)
    Rent PCM : £470
    Would you recommend ? : No
    Postcode : LS6

    8 Sept 2022
    People found this helpful1

    DO NOT USE RIGHTLET! Shocking service, things take ages to get fixed, we had no washing machine or dryer for at least a month upon moving in and they tried to have the tenants pay for delivery of new ones. Promised us new couches before we moved in and didn't get them until the final period ... Read Full Review

    Comments (1)Was this helpful?:

    By : rebecca bennett

    11 Sept 2024

    We have just worked with Right Let Leeds to find tenants for two of our properties. We were personally recommended this letting agent (from a very experienced Landlord - they do full management and...


    Terrible service - regret ...

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    1 Star Review

    By : 'C'
    Branch : Leeds, 87 Otley Road
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : LS16

    3 Aug 2022
    People found this helpful0

    Terrible service - regret letting with them. Property was dirty on moving in. They never reply to maintenance requests. If you make the mistake of letting a property from them, take pictures/videos when you move in - they tried to charge us for damage that was there when we moved in, and for ... Read Full Review

    Comments (0)Was this helpful?:
    Worst experience , you ...

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    1 Star Review
    UserName

    By : 'Mukrrum'
    Branch : Leeds, 87 Otley Road
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : LS17

    29 Jun 2022
    People found this helpful0

    Worst experience , you can’t trust their words , they can change their mind or words very quickly , worst agent in ... Read Full Review

    Comments (0)Was this helpful?:
    Would highly ...

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    5 Star Review
    UserName

    UserName

    By : 'Louise'
    Branch : Leeds, 87 Otley Road
    Services : Letting (As a Owner)
    Would you recommend ? : Yes
    Postcode : LS5

    31 Mar 2022
    People found this helpful0

    They managed our property for us effectively and efficiently. They were always fair with us and the tenants. They were proactive. We used them to manage the sale of the property and they were exceptional, going above and beyond to keep us informed. Would highly ... Read Full Review

    Comments (0)Was this helpful?:
    Absolutely terrible. ...

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    1 Star Review

    By : 'Cait'
    Branch : Leeds, 87 Otley Road
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : LS16

    30 Sept 2021
    People found this helpful5

    Absolutely terrible. Don't know what they're doing. Things take months to get fixed. No hot shower for months and no cooker for months also. Contractors let them selves in no warning and rightlet just let them. I was non stop phoning complaining and asking things to be chased up. They ... Read Full Review

    Comments (0)Was this helpful?:
    Non-transparent and ...

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    1 Star Review

    By : 'Riccardo'
    Branch : Leeds, 87 Otley Road
    Services : Letting (As a Prospective Landlord/Tenant)
    Would you recommend ? : No
    Postcode : LS2

    2 Sept 2021
    People found this helpful0

    Avoid this agency. They mind their own business acting in a non-transparent, discriminatory way. After I had been following a flat for two weeks, I applied to secure it. They just ignored my form and let the property to someone else coming after me without even bothering to get back. Highly ... Read Full Review

    Comments (0)Was this helpful?:
    Best agents we had in Leeds, ...

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    5 Star Review
    UserName

    UserName

    By : 'Conor'
    Branch : Leeds, 87 Otley Road
    Services : Letting (As a Tenant)
    Rent PCM : £800
    Would you recommend ? : Yes
    Postcode : LS4

    7 Mar 2021
    People found this helpful0

    Best agents we had in Leeds, had our student property and professional properties with them and couldn't recommend the team ... Read Full Review

    Comments (0)Was this helpful?:
    Liars, shoddy repair work, ...

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    1 Star Review

    By : 'emma'
    Branch : Leeds, 87 Otley Road
    Services : Letting (Property Management)
    Rent PCM : £1000
    Would you recommend ? : No
    Postcode : LS6

    19 Oct 2020
    People found this helpful2

    Liars, shoddy repair work, rip off in fees, think they can smooth talk out of all of it. Dishonest and untrustworthy - ... Read Full Review

    Comments (0)Was this helpful?:
    Avoid ...

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    1 Star Review

    By : 'Olivia'
    Branch : Leeds, 87 Otley Road
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : LS6

    15 Jul 2020
    People found this helpful1

    Terrible letting agents who lie and do not care about tenants at all. Had months of damp and subsequently mould which was not sorted despite reporting it multiple times. The radiator did not work which added to the damp and mould problem - I ended up getting glandular fever during my second year ... Read Full Review


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    Doesn’t even ...

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    1 Star Review
    UserName

    By : 'Isobel'
    Branch : Leeds, 87 Otley Road
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : LS6

    15 Jul 2020
    People found this helpful4

    Doesn’t even deserve 1 star, myself and two friends rented a property for our second Year of Uni and during this year dealt with rats, a bedroom ceiling which constantly leaked from the shower and an unclean home with broken furniture when we first moved in. Our attempts to contact ... Read Full Review

    Comments (0)Was this helpful?:
    Best estate agency ...

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    5 Star Review

    By : 'Connor'
    Branch : Leeds, 87 Otley Road
    Services : Letting (As a Tenant)
    Rent PCM : £400
    Would you recommend ? : Yes
    Postcode : LS6

    6 Aug 2019
    People found this helpful0

    Best estate agency I’ve dealt with throughout my 5 years in Leeds without a doubt. Offered me and my housemates a personable service each time we visited/rung/email that other agencies lacked, where one didn’t even know they had our house on their system! Would 100% recommend ... Read Full Review

    Comments (0)Was this helpful?:
    Poor ...

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    1 Star Review
    UserName

    By : 'Nick'
    Branch : Leeds, 87 Otley Road
    Services : Letting (As a Prospective Landlord/Tenant)
    Rent PCM : £900
    Would you recommend ? : No
    Postcode : LS8

    29 Nov 2018
    People found this helpful1

    We were recently viewing a house to rent, and within twenty minutes of the viewing received two phone calls asking if we would take the property as somebody else was interested. We felt rushed, but decided to go for it. After thinking it through over the weekend, we had changed our minds. We ... Read Full Review


    Comments on Agent Fees

    Bad

    Comments (0)Was this helpful?:
    The company does not even ...

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    1 Star Review

    By : 'Fiona'
    Branch : Leeds, 87 Otley Road
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : LS6

    19 Jul 2017
    People found this helpful1

    The company does not even deserve one star. There is no communication between Landlords and the Tenants, the employees try and pass the blame from one person to another and they are completely incompetent. I would never use this letting agency again, they are a complete ... Read Full Review


    Comments on Agent Fees

    Awful, they charge £100.00 for admin fees when they can even action day to day office task- i'd quite like my money back.

    Comments (0)Was this helpful?:
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    Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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