The absolute worst company we've ever dealt with. They lie and deceive you at every opportunity. Rude and dishonest staff. You can expect a different property manager every 6 months as they can't keep their staff. Never complete maintenance issues and don't even know how to follow... Read Full Review

Completely and utterly disgusting so called business. Trying to evict us as our landlord wants to leave them. In constant breach of their own contract. Horrendous and unprofessional they shouldn't be allowed to hold a... Read Full Review

I would honestly say that Northwood Wirral are the worst letting agents that I have ever dealt with, substandard properties, non-existent customer service skills (except Sam/ Kim they tried on occasion to help), they are the type of agents that give letting a bad name. We moved into a property... Read Full Review

Northwood have been absolutely fantastic throughout my yearlong tenancy. They did their very best to get me moved in as soon as at the start, and they were completely stress free! This was my first time renting by myself and it couldn't have been smoother at all. Cheers... Read Full Review

Nikki has been amazing throughout the process of my application to my new home. She has such a lovely persona, making me feel at ease. I'm looking forward to having Northwood as my agent! Also, Lillian was a great representative of the company when she showed me round the... Read Full Review

I was a tenant with another agent before this company took over. I had so many issues with the property that the previous agents dismissed with their 'tough you don't matter attitude' However, when Northwood took over I was treated with respect and any concerns were dealt with... Read Full Review

Very impressed with the quality of service received from Northwood over our tenancy. The team are extremely helpful, friendly and... Read Full Review

just like to say a massive thankyou to Jack who has really helped us achieve the property we both wanted in me and my girlfriend. Great person very helpful and a pleasure for your business.... Read Full Review

I used this agent to let a house for two years under the Guaranteed Rent scheme. As a landlord I always found them helpful, quick to answer the phone and deal with any issue. The agent is very well organised, the guaranteed rent is paid promptly and routine matters eg gas certificates are dealt... Read Full Review

I would recommend Northwood Wirral as an Estate Agent that offers a thoroughly professional service right from the get-go. Not only was the service excellent, but also personal. Soon after signing my contract, it seemed that having to go abroad again for work reasons was on the cards, and when I... Read Full Review

Jane dealt with my application for my property for myself and my two children, I carnt credit her enough for the way she did everything in her power for me , she believed in me and made an anxious time for me more bearable with hope and determination, the whole process was very quick . Thank you... Read Full Review

Right from the start after the viewing, the staff at Northwood have been polite, helpful, and have done an excellent job. Jane, who dealt with my application, really did everything she could to get it approved and did it in a timely manner, which was much appreciated. The lad on the phone, Jack,... Read Full Review

This is the first time I have used Northwood and I could not be happier with the staff at Northwood very nice people to deal with, everything explained from my first contact right up till I move in which will be very... Read Full Review

I viewed a property with Northwood when it whilst Work was being done and was advised Everything will be done before I moved in and carpets and flooring would be changed, cupboard handles being fixed Etc. Bare in mind I moved in 2-3 weeks after the date they provided And when I signed for the keys... Read Full Review

Northwood are a very professional and friendly agency ,jack who I dealt with was very supportive and dealt with my application with ease,response from him was quick and answered any questions with easy understanding. Thank... Read Full Review

First time renting through Northwood and we have been extremely impressed with the quality of service. All the team are so friendly , helpful and professional. Jane who dealt with the application couldn't have been more helpful . Courteous and efficient she went out of her way to ensure a... Read Full Review

Excellent service. Always really helpful and professional when dealing with you, offering solid advice when required. Delighted that they are taking over one of our rental properties as their office... Read Full Review

Excellent service would highly recommend, been with them for a year. Am currently on guaranteed rent which is due to end... Read Full Review

I am a landlord and the guys at Northwood have been nothing short of fantastic over the years. All problems are highlighted and dealt with efficiently and quickly and no issues are too much trouble. In relation to my property there have been issues but the guys at Heswall are savvy and can always... Read Full Review

Jane was a complete pleasure to deal with and ensured of the administration related to my rental progressed quickly due to me having a holiday looming and needing to get things finalised before I left. Efficient, friendly and along with Lilian who met me when I viewed the property, gave an... Read Full Review