The absolute worst company we've ever dealt with. They lie and deceive you at every opportunity. Rude and dishonest staff. You can expect a different property manager every 6 months as they can't keep their staff. Never complete maintenance issues and don't even know how to follow ... Read Full Review

Excellent service would highly recommend, been with them for a year. Am currently on guaranteed rent which is due to end ... Read Full Review

I am a landlord and the guys at Northwood have been nothing short of fantastic over the years. All problems are highlighted and dealt with efficiently and quickly and no issues are too much trouble. In relation to my property there have been issues but the guys at Heswall are savvy and can always ... Read Full Review

Helen, has dealt with the recent letting of a property for me and it is fair to say she went above and beyond with all her efforts of organising and coordinating various contractors to bring the property to the correct standards. Communication is excellent and I am kept informed at every stage. ... Read Full Review

Northwood have handled the letting of my property over the last four years under their 'guaranteed' scheme. This has worked well for me and the service provided by Northwood has been very good. All issues arising with the tenant/property have been resolved as quickly as possible with my agreement ... Read Full Review

Excellent service from Helen Cheung and Lillian Crosbie. Very efficient, kept me updated and were extremely helpful. Would definitely ... Read Full Review

Helen has been very helpful in finding a suitable tenant for my property. She has also dealt with the sale of that property enabling the sale to go though smoothly. Both Helen and Deryck have been friendly, helpful and extremely professional at all times. They are both a strong asset to the ... Read Full Review

I initially used Northwood letting service 4 years ago, and I haven't been disappointed. Deryck came to my house for a consultation and explained the service that Northwood offer, they very quickly identified tenants and they moved in without any fuss. They have remained in the property for 4 ... Read Full Review

I've just started renting out a property on behalf of my mother. I have, so far, been extremely impressed by the professionalism of Northwood staff, their helpfulness, efficiency and attention to ... Read Full Review

From the moment we walked into the branch to the final completion date on purchasing a new property, was straightforward, Helen was wonderful, very efficient and provided all the information and support we needed. Would recommended this branch Helen and Dereck , all,staff have been easy to deal ... Read Full Review

Always friendly and helpful, even with my sometimes random questions. Staff are knowledgeable and keep us well up to date with our ... Read Full Review

From start to finish everything was dealt with in a very efficient, professional manner with nothing left to chance. Would recommenced to any professional ... Read Full Review

Would highly recommend Helen & Deryck very professional & helpful throughout process, & wouldn't hesitate to recommend them as they keep you updated ... Read Full Review

From the very beginning of even enquiring about the property I am still in both Sam and Helen were just so incredibly helpful and went above and beyond what was expected to make sure my viewing to putting the deposit down to moving into the house went so smoothly. They have always been friendly, ... Read Full Review

Very Poor service from the start and not very professional told different things from different team members when asked a question was made to feel like a child due to young age not ... Read Full Review

From start to finish I received an excellent service from Northwood. Helen Cheung is very knowledgeable, easy to deal with and helped me at every stage. I work abroad most of the time and was away during most of the negotiations yet this was no problem for Helen who kept me up to date by phone, ... Read Full Review

I have had excellent service from Northwoods. Particularly from Deryck and Helen. Right from the first visit where they gave me good solid advice as I was a first time longdistance landlady, to being prompt and responsive via emails, keeping me up to date, chasing tenants for rent if it was needed, ... Read Full Review

Well what can I say....this lettings agent is just great, when you report a problem it gets dealt with efficiently and promptly by the admin/sales staff and I've never had any problems, Helen, Jill and Lillian are just the best and I wish them all the joy and luck in their roles, and Deryck an Jo ... Read Full Review

Lack of attention to repairs needed prior to re-letting the property, lack of urgency in completing repairs and refusal to adjust rental price during this time. Repairs included items that affected living ... Read Full Review

Northwood are thorough, professional and fair in their dealings with us. They manage the remnants and our property extremely well. They are prompt and reliable with our payments and always do what they say they are going to do.The staff are friendly and efficient. We are very happy to let our ... Read Full Review