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Harry Harper Estate Agents

3.2/5, 25 Reviews
58% Recommended

67% sales valuation accuracy

83% letting valuation accuracy

70% sales fee satisfaction

70% letting fee satisfaction

Contact Us
Moving is a busy and exciting time and we're here to make sure the experience goes as smoothly as possible by giving you all the help you need under one roof. Harry Harper Estate Agents has always used computer and internet technology, but the company's biggest strength is the genuinely warm, friendly and profe
ssional approach that we offer all of our clients. Our record of success has been built upon a single-minded desire to provide our clients, with a top class personal service delivered by highly motivated and trained staff. A sign of this success is the fact that a large proportion of our business is from referrals, satisfied Clients who have recommended us to friends and family. So, if you want professional help and advice on all aspects of moving home please contact us on the above number or call into our office.
"They made our life a living..."

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1 Star Review
UserName

Benjamin

By : 'Istvan'
Services : Letting(As a Tenant)
Rent PCM : £850
Would you recommend ? : No
Postcode : CF11

26 Jul 2024
People found this helpful0

They made our life a living hell. We rented with them for 4 years on Taff Embankment and here are some of the issues we had to endure: - No hot water and heating for a month during winter. We spent Christmas without heating and hot water. - Water leaking through the ceiling and electrics for 3 months. The first few weeks we moved in water started pouring through the ceiling. Despite sending numerous emails and calling they failed to repair it for 3 months. Buckets were filling up with water. - They claimed the flat was professionally cleaned when we moved in yet we found a used sanitary pad in the bathroom. Everything was covered in dust and grease and we had to clean for hours to bring it up to an acceptable standard. - Mushrooms growing on the walls. There are mushroom growing on the walls in the hallway. We cleaned it regularly but they grow back because they don't fix the water leaks. - Walls are covered with black mould. Same story as with the mushrooms. - Black rats running around inside of the flat and walls. Rat's have been an issue in the last 2 years because they didn't fix the wholes in the house. They told us we have to deal with the rats after the council came and identified several entry points that are literally wholes in the walls where the rats can get in. The council pest control also clarified they found our flat clean and the wholes need to be fixed. There were constant screeching and scratching noises from behind the walls and when we actually saw a black rat inside the flat we decided to move out. Only then they filled the wholes in with expanding foam. - Water leak through the carpet. The rats chewed the water pipes multiple times causing water leaks. There was a leak where the water flooded the carpet and we just couldn't clean it even with industrial carpet cleaner we rented. The smell was intolerable. - Not getting back our deposit. We moved out two months ago and our contract ended 25 days ago and we don't know what's going on with our deposit. They refuse to tell us how much we can expect and lied about initiating the process with DPS. To summarise, dealing with this agency was infuriating, the worst we have ever experienced. Save yourself from the struggles we went through and find another agency. Definitely don't rent any of their properties on Taff Embankment.


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    Was this helpful?:

    By : Sophie

    25 Nov 2024

    This does not surprise me at all. We also had problems with the apartment they were renting and they were terrible at getting it sorted. However when they wanted more money they became extremely available. I recommend to anyone looking at this company to avoid at all costs. There are so many better agents out there in Cardiff!


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    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Sales67.00%70%£171,000£281,000
    Lettings83%70%£525£950
    Review Statistics
    From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
    GoodBadGoodBadGoodBadGoodBadGoodBad
    5145401113
    Areas covered
    • Cardiff
    • CF10
    • CF11
    • CF14
    • CF15
    • CF23
    • CF24
    • CF3
    • CF37
    • CF5
    • Newport
    • NP23
    • South Wales
    Address

    Harry Harper Estate Agents
    60 Albany RoadCardiff, Cardiff County
    CF24 3RR
    02920310555

    Opening Hours
    1. Monday :
    2. Tuesday :
    3. Wednesday :
    4. Thursday :
    5. Friday :
    6. Saturday :
    7. Sunday :
    1. 09:00 - 17:30
    2. 09:00 - 17:30
    3. 09:00 - 17:30
    4. 09:00 - 17:30
    5. 09:00 - 17:30
    6. 09:00 - 17:00
    7. 10:00 - 16:00
    Services offered
    • Sales
    • Lettings
    • Block Management
    • Surveys
    • Conveyancing
    • Mortgage Advice
    Advertise on
    • ?Relocation Agent Network
    • ?National Homes Network
    • ?Move With Us
    • allAgents Portal
    • OnTheMarket
    • Rightmove
    • ?Zoopla
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    Latest Properties

    No Property Found

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    Outstanding service - thank ...

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    5 Star Review

    By : 'Amy'
    Branch : Roath, 60 Albany Road
    Services : Letting( As a Owner )
    Sold price : £0
    Rent PCM : £0
    Would you recommend ? : Yes

    5 Apr 2025
    People found this helpful0

    Cannot recommend Harry Harper highly enough! Being a first time landlord with no idea on how to get started renting my property, they were and have continued to be super informative, supportive and always on hand to reassure & answer any questions I have. Even when the pressure was on with a tenant ... Read Full Review

    Comments (0)Was this helpful?:
    They made our life a living ...

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    1 Star Review
    UserName

    By : 'Istvan'
    Branch : Roath, 60 Albany Road
    Services : Letting( As a Tenant )
    Rent PCM : £850
    Would you recommend ? : No
    Postcode : CF11

    26 Jul 2024
    People found this helpful0

    They made our life a living hell. We rented with them for 4 years on Taff Embankment and here are some of the issues we had to endure: - No hot water and heating for a month during winter. We spent Christmas without heating and hot water. - Water leaking through the ceiling and electrics ... Read Full Review


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    Comments (1)Was this helpful?:

    By : Sophie

    25 Nov 2024

    This does not surprise me at all. We also had problems with the apartment they were renting and they were terrible at getting it sorted. However when they wanted more money they became extremely...


    Customer support was ...

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    5 Star Review
    UserName

    UserName

    By : 'J'
    Branch : Roath, 60 Albany Road
    Services : Letting( As a Owner )
    Rent PCM : £950
    Would you recommend ? : Yes
    Postcode : CF24

    25 Jul 2022
    People found this helpful0

    Customer support was fantastic, and I couldn't be happier with the service provided to me. Benjamin was very helpful and knowledgeable, clearly an expert in his field, he very kindly donated an hour of his time to assist me and made sure everything was very clear and understandable. Much more ... Read Full Review

    Comments (0)Was this helpful?:
    Appalling practice Del Boy ...

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    1 Star Review

    By : 'AJ'
    Branch : Roath, 60 Albany Road
    Services : Letting( As a Owner )
    Would you recommend ? : No
    Postcode : CF10

    9 Feb 2021
    People found this helpful2

    Appalling practice Del Boy would be ashamed of. Having made an appointment to meet with one of their agents to give an appraisal for market valuation for my apartment, I was appalled and horrified that they took it upon themselves to upload my property on to various portals with 10 yrs old ... Read Full Review

    Comments (0)Was this helpful?:
    Awful! ...

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    1 Star Review

    By : 'Jess'
    Branch : Roath, 60 Albany Road
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : CF15

    19 May 2020
    People found this helpful2

    Awful, the people are rude. The don't return calls, they don't come and fix anything and just generally as awkward as they can be for the sake of it. The houses are in a bad state. And anything just to get a few extra pounds. Iv moved out (which was a very painful experience) and I'm ... Read Full Review

    Comments (0)Was this helpful?:
    Cannot fault the service from ...

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    5 Star Review
    UserName

    By : 'Emily'
    Branch : Roath, 60 Albany Road
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : CF24

    11 Oct 2019
    People found this helpful0

    Cannot fault the service from start to finish. The process was set out and made very clear, updates were provided regularly and my move in completed very promptly. Fabulous team and will rent from them time and time ... Read Full Review

    Comments (0)Was this helpful?:
    Fantastic service - Sunday ...

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    5 Star Review
    UserName

    By : 'David'
    Branch : Roath, 60 Albany Road
    Services : Sales( As a Buyer )
    Sold price : £171000
    Would you recommend ? : Yes
    Postcode : NP10

    4 Aug 2019
    People found this helpful0

    I have just had an offer accepted on a property that I viewed last Sunday. I was shocked that they were able to accommodate a Sunday viewing, no other agent that I rang offered me a Sunday so this was a very pleasant surprise. Benjamin showed us around the property and offered us his personal ... Read Full Review

    Comments (0)Was this helpful?:
    Sita's support and ...

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    5 Star Review
    UserName

    By : 'Mrs'
    Branch : Roath, 60 Albany Road
    Services : Letting( As a Owner )
    Would you recommend ? : Yes
    Postcode : CF24

    30 May 2018
    People found this helpful3

    Sita, was straight to the point to help me out, as she gave me great service and advice to look after ... Read Full Review


    Comments on Agent Fees

    I came to speak to Sita last week, as she was so helpful and made me welcome as I am a landlord as am away most of the time and I was looking around to for a good letting agent. I was recommended from a family friend to go and see Sita, as you be able to advice me for the best option for me. So therefore I am happy to give my properties to Sita manage and look after as looked around few agents as was not the estate agent as more looking for the right person as found Sita. I would recommended Sita, to anyone who is looking to let or rent also sell even to buy properties go and speak to her as she will give you good advice and great service. many thanks to Sita, keep up the great work.

    Comments (0)Was this helpful?:
    Excellent ...

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    5 Star Review
    UserName

    By : 'Zoe'
    Branch : Roath, 60 Albany Road
    Services : Letting( As a Owner )
    Would you recommend ? : Yes
    Postcode : CF24

    11 Apr 2018
    People found this helpful2

    What Ben doesnt know about property isnt worth knowing. When I asked about the local market he was very knowledgable and was really helpful He really helped me with the growth of my property ... Read Full Review

    Comments (0)Was this helpful?:
    Helpful and responsive ...

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    5 Star Review
    UserName

    By : 'Daf'
    Branch : Roath, 60 Albany Road
    Services : Letting( As a Tenant )
    Rent PCM : £650
    Would you recommend ? : Yes
    Postcode : CF3

    9 Apr 2018
    People found this helpful2

    I rented a property through Harry Harper Estate agents for a little over eighteen months. Having had bad experiences in the past it was so refreshing to rent with them. From my initial viewing until the day I left the property the service was impeccable. My main contact was Ben who was always ... Read Full Review


    Comments on Agent Fees

    Honest and upfront with all fees. Nothing was hidden from me so I knew exactly what fees I could incur.

    Comments (0)Was this helpful?:
    My problems began almost ...

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    1 Star Review
    UserName

    By : 'the'
    Branch : Roath, 60 Albany Road
    Services : Letting( As a Tenant )
    Rent PCM : £780
    Would you recommend ? : No
    Postcode : CF10

    27 Feb 2018
    People found this helpful6

    My problems began almost immediately when dealing with Harry harper. I was not given a parking permit to my own residence for several weeks meaning that I had to park 10 minutes from my home. The agents Benjamin and Jordan told me that it was nothing to do with them and that I should sort it with ... Read Full Review

    Comments (2)Was this helpful?:

    By : Benjamin Churchill

    27 Feb 2018

    Dear the chilled guy, Many thanks for taking your time to write a review. As you are aware with your own lack of returning a permit at the end of your own tenancy, until the permit is...


    Harry Harper Estate Agents is ...

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    5 Star Review

    By : 'Sofia'
    Branch : Roath, 60 Albany Road
    Services : Sales( As a Vendor )
    Would you recommend ? : Yes
    Postcode : CF24

    7 Nov 2017
    People found this helpful6

    Harry Harper Estate Agents is staffed with helpful and highly-competent people. After having tried several other options, selling my house was proving to be extremely difficult; seeking the services of Harry Harper was the best decision I made during the process. They seamlessly took control of the ... Read Full Review

    Comments (0)Was this helpful?:
    Kai Chan Pontypridd NEW9 ...

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    5 Star Review
    UserName

    By : 'K-Chan'
    Branch : Roath, 60 Albany Road
    Services : Sales( As a Vendor )
    Would you recommend ? : Yes
    Postcode : CF37

    4 Nov 2017
    People found this helpful6

    Kai Chan Pontypridd NEW9 hours ago Sold my property with Harry Harper - to be honest, I had never used or heard of them before as my property is in Pontypridd and didn't know if they would stretch that far, but was recommended to give them a call. On first contact they were great! And to my ... Read Full Review


    Comments on Agent Fees

    Very competitive fees

    Comments (0)Was this helpful?:
    Very happy with my service ...

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    5 Star Review

    By : 'Tjay'
    Branch : Roath, 60 Albany Road
    Services : Letting( As a Owner )
    Would you recommend ? : Yes
    Postcode : CF

    11 Oct 2017
    People found this helpful4

    Very happy with my service from Sita. So pleased to chat with her as she was extremely friendly and helpful. I can tell she was well knowledgeable and would 100% ... Read Full Review

    Comments (0)Was this helpful?:
    I have been with this agency ...

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    5 Star Review
    UserName

    UserName

    By : 'Debbie'
    Branch : Roath, 60 Albany Road
    Services : Letting( As a Tenant )
    Rent PCM : £675
    Would you recommend ? : Yes
    Postcode : CF35

    4 Jul 2017
    People found this helpful6

    I have been with this agency for over 10 years I have never had any issues I find them very reliable and efficient the cost of agency fees are reasonable I have had personal issues which I found they are very ... Read Full Review


    Comments on Agent Fees

    I have been with this agency for over 10 years and I think it's reasonable

    Comments (0)Was this helpful?:
    Awful service, unorganised, ...

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    1 Star Review

    By : 'Fanta123'
    Branch : Roath, 60 Albany Road
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : CF5

    8 Jun 2017
    People found this helpful3

    Awful service, unorganised, unprofessional. Was meant to view a house, to which nobody turned up from the company to assist my viewing, to be told that they no longer worked there and my booking was lost! Reorganised for 2 days later, to have a message that morning that the house had been let out. ... Read Full Review

    Comments (0)Was this helpful?:
    I would like to say a massive ...

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    5 Star Review

    By : 'WELL'
    Branch : Roath, 60 Albany Road
    Services : Sales( As a Vendor )
    Would you recommend ? : Yes
    Postcode : CF5

    13 Apr 2017
    People found this helpful6

    I would like to say a massive thank you to Nathan Walker having sold our house in just over 3 days of it being on the market. The sale was smooth and every thing Nathan said he would do he did, despite our buyers trying numerous times to reduce there original offer. We were able to call him ... Read Full Review


    Comments on Agent Fees

    We paid 1% fee which was well worth the money.

    Comments (0)Was this helpful?:
    As I was buying my first ...

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    5 Star Review

    By : 'Johnathan'
    Branch : Roath, 60 Albany Road
    Services : Mortgages
    Would you recommend ? : Yes
    Postcode : CF10

    22 Feb 2017
    People found this helpful6

    As I was buying my first house, I didn't really know what to do... after viewing a few properties with many agents in Cardiff, Harry Harper really stood out. Jordan was very helpful and explained what I needed to do to buy with a friendly disposition. I was put in touch with their mortgage advisor ... Read Full Review

    Comments (0)Was this helpful?:
    To be honest - not even worth ...

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    1 Star Review
    UserName

    By : 'AVOID'
    Branch : Roath, 60 Albany Road
    Services : Sales( As a Vendor )
    Sold price : £281000
    Would you recommend ? : Yes
    Postcode : CF15

    11 Feb 2017
    People found this helpful1

    To be honest - not even worth one star - AVOID - really rude and unhelpful - do not return phone calls, told us terrible lies all the way through the process about the true position of the chain - claiming surveys were being done when our ( then ) vendor had not even found a ... Read Full Review


    Comments on Agent Fees

    They offered 0.75 % to match the other agent I was listed with at the time but as the saying goes - buy cheap - pay twice - certainly not worth the 0.75 %

    Comments (1)Was this helpful?:

    By : Benjamin Churchill

    11 Feb 2017

    Dear Ms Evans, Many thanks for taking the time to review our selling service. I find your review wholly unreflective of the facts. The contact you received from us was on a daily basis, for...


    I was very keen to view a ...

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    1 Star Review

    By : 'LisaSimpson123'
    Branch : Roath, 60 Albany Road
    Services : Letting( As a Prospective Landlord/Tenant )
    Would you recommend ? : No
    Postcode : CF

    28 Sept 2016
    People found this helpful8

    I was very keen to view a particular property as it seemed like brilliant value for money. They were quick to book us in for a viewing. However, when we went to the viewing, I found that the agent was absolutely useless at answering my questions (even basic things such as the monthly rent!) and she ... Read Full Review


    Comments on Agent Fees

    They seem fairly standard for the area but they want you to pay cash which seems ridiculous

    Comments (0)Was this helpful?:
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    Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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    Last updated at 6/27/2017, 7:53:37 AM by allAgents

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