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Dundee, DD1

2.6/5, 18 Reviews
39% Recommended

88% letting valuation accuracy

73% letting fee satisfaction

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Belvoir Lettings - Dundee is an estalished and reputable residential letting agent covering Dundee and surounding areas. Members of the The Property Ombudsman system, Agent Registration Scotland and also the only letting agent in Dundee recognised by the local councils Trusted Trader Scheme.
"I used Belvoir for nearly 20..."

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1 Star Review

By : 'Former Landlord'
Services :
Would you recommend ? : No
Postcode : DD3

27 Jun 2024
People found this helpful1

I used Belvoir for nearly 20 years. The original company was good but they were taken over a couple of years ago and the new owners don't seem to care about either landlords or tenants. They are dishonest as well as inefficient. I took them to the First Tier Tribunal for breaking the Letting Agents charter. I was awarded a sum of money to cover what they had cost me but they haven't paid it so I will now proceed to take further legal action. As others have said, I was made quite ill by having to fight them and have now sold my property rather than re-let it.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting88%73.00%£450£950
Areas covered
  • DD1
  • DD2
  • DD3
  • DD4
  • DD5
  • DD6
  • DD7
Address

Belvoir
21a Camperdown StreetDundee, Angus
DD1 3JA
01382 228437

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Belvoir Branches (View All 199)
AVOID ...

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1 Star Review

By : 'CA'
Services : Letting( As a Tenant )
Rent PCM : £830
Would you recommend ? : No
Postcode : DD1

6 Jan 2025
People found this helpful0

PLEASE AVOID THIS LETTING AGENT-If you see Sean Lewis Properties as your landlord through them run a mile, he has been taken to court a few times over breaching tenants rights. The regional manager is the sister of Sean Lewis and pretends that she has no way to contact him...odd you can't... Read Full Review

Comments (0)Was this helpful?:
I used Belvoir for nearly 20 ...

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1 Star Review

By : 'Former'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : DD3

27 Jun 2024
People found this helpful1

I used Belvoir for nearly 20 years. The original company was good but they were taken over a couple of years ago and the new owners don't seem to care about either landlords or tenants. They are dishonest as well as inefficient. I took them to the First Tier Tribunal for breaking the Letting... Read Full Review

Comments (0)Was this helpful?:
Dont go anywhere near this ...

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1 Star Review

By : 'Catriona'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : No
Postcode : DD1

13 Apr 2024
People found this helpful0

Dont go anywhere near this company. They take all and give back absolutely... Read Full Review

Comments (0)Was this helpful?:
AVOID!!!!!Never experienced ...

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1 Star Review

By : 'Islam'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : DD1

11 Oct 2023
People found this helpful0

AVOID!!!!! Never experienced such a poor quality of customer service in my life Abrupt , uncaring and... Read Full Review

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Belvoir Estate Agents Perth ...

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1 Star Review

By : 'Tendayi'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : PH2

30 Apr 2023
People found this helpful2

Belvoir Estate Agents Perth are the worst Estate Agents ever as they treated me unfairly and unprofessional. They were happy to carry out my requests when I was landlord but as soon as I requested them to serve tenant notice to vacate, they stopped replying my emails or returning my phone calls. I ... Read Full Review

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I organised a flat viewing ...

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1 Star Review

By : 'Kurt'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : DD1

1 Dec 2020
People found this helpful0

I organised a flat viewing with the Dundee branch, they couldn't even be bothered to show up for the appointment, nor pick up the phone. I've left them a phone message and sent an email, so far no apologies or response. They clearly don't care, this was my third interaction with... Read Full Review

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Excellent ...

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5 Star Review

By : 'jenny'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : DD2

31 May 2019
People found this helpful0

I have used Belvoir for two years and currently rent out three properties with them. In that time I have been very impressed with their service. Always very approachable and responsive. Deal very efficiently and promptly with any issues. I would highly recommend their... Read Full Review


Comments on Agent Fees

pleased with fees

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Excellent tenant find ...

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5 Star Review
UserName

By : 'Sinead'
Services : Letting( As a Owner )
Sold price : £119
Rent PCM : £650
Would you recommend ? : Yes
Postcode : DD1

16 Mar 2019
People found this helpful0

We contacted Belvoir in 2015 after receiving poor service from another letting agent. Shona has consistently found us excellent medium to long term tenants who have given us no hassle. I believe this has been due to good vetting and not just accepting the first person willing to put down a... Read Full Review


Comments on Agent Fees

I feel the fees are reasonable in relation to the quality of service.

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Charismatic, but that's all. ...

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1 Star Review

By : 'Grey'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £640
Would you recommend ? : No
Postcode : DD1

24 Apr 2017
People found this helpful3

Charismatic, but that's all. They fail to call back for over a week at best, and if you dare put an offer in on a place they won't contact you until they've received a better offer from someone else. Also make sure you know everything you can do to hold a place, like filling in an actual... Read Full Review


Comments on Agent Fees

Holding fee was reasonable, but we weren't informed of it so that didn't help at all.

Comments (2)Was this helpful?:

By : Nick Horan

27 Apr 2017

Dear Ben, Whilst I am happy to hear from clients I am afraid that in this case given the inaccuracies and innuendoes in your comments I feel I must respond. Having looked into your case it...

I rented my mothers house out ...

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5 Star Review

By : 'DavieH'
Services : Letting( As a Owner )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : DD2

29 Sept 2016
People found this helpful0

I rented my mothers house out through them for the last several years. Always got me good tenants and look after the property, when I have spoken to tenants occasionally they always seem very happy with the support and service received from Belvoir. I am very happy to recommend... Read Full Review


Comments on Agent Fees

Good for the service.

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I rented my mothers house out ...

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5 Star Review

By : 'DaveH'
Services : Letting( As a Owner )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : DD2

5 Sept 2016
People found this helpful0

I rented my mothers house out through them for the last several years. Always got me good tenants and look after the property, when I have spoken to tenants occasionally they always seem very happy with the support and service received from Belvoir. I am very happy to recommend... Read Full Review


Comments on Agent Fees

Reasonable

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Have been with Belvoir ...

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5 Star Review

By : 'Susanne'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : DD2

29 Jul 2016
People found this helpful0

Have been with Belvoir Lettings Dundee for several years and have always had a great service and good tenants. Have had no issues at all and have found the staff to be really helpful and professional. Am impressed with the fact that they always keep me updated with new legislation that affects... Read Full Review


Comments on Agent Fees

Belvoir Dundee always provide a great service and work for their fee.

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I cant comment on the other ...

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5 Star Review

By : 'Really'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : DD2

24 Jul 2016
People found this helpful1

I cant comment on the other reviews but we have let two properties off them over the last 3 years and have had a very positive experience. Yes there are occasional glitches in the properties but the guys in the office always address them as quickly as they can. We have never had any significant... Read Full Review


What agent could do to change your mind?

No fees


Comments on Agent Fees

No fees

Comments (0)Was this helpful?:
Where do I begin! The flat we ...

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1 Star Review

By : 'Baird112'
Services : Letting( As a Tenant )
Rent PCM : £530
Would you recommend ? : No
Postcode : DD2

19 Jun 2014
People found this helpful11

Where do I begin! The flat we rented from Belvoir was in an unclean condition when we arrived last August and we have just been charged a £130 cleaning fee for dirt, the vast majority of which was already there to begin with. All we could take responsibility for was one piece of food on the hob... Read Full Review

Comments (0)Was this helpful?:
Great agents helped me all ...

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5 Star Review

By : 'driverdude'
Services : Letting( As a Tenant )
Would you recommend ? : Yes

18 Nov 2011
People found this helpful3

Great agents helped me all the way through looking for a property, any repairs done quickly and when I wanted to decorate they made sure it was OK with the... Read Full Review

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[[EDIT ORIGINAL START]] They ...

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1 Star Review

By : 'jenny'
Services : Letting( As a Tenant )
Would you recommend ? : No

23 Nov 2010
People found this helpful4

[[EDIT ORIGINAL START]] They have managed to remove all the comments about the Dundee office: Don't be fooled, there were plenty on here 6 weeks ago. Nick is incompetent and rude, the rest are obvious halfwits. the list of their problems is endless.I'll get in touch with some of the other ex... Read Full Review

Comments (2)Was this helpful?:

By : HawleyK

25 Feb 2011

That's a fair review. I'm not an estate agent - my company manufactures plastics for car interiors. However I do understand that negative feedback can be really bad for a business - the least you...

Most horrendous company I ...

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1 Star Review

By : 'Anon6'
Services : Letting( As a Tenant )
Would you recommend ? : No

28 Oct 2010
People found this helpful5

Most horrendous company I have come across. Lived here for 6 months, all furniture was broken, asked numerous times to have it fixed, were only told we would not be charged for it, not when it would be repaired. Windows broken in stairwell, "secure entrance" broken - has lead to numerous break-ins... Read Full Review

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[[EDIT ORIGINAL START]] Nick ...

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1 Star Review

By : 'user'
Services : Letting( As a Tenant )
Would you recommend ? : No

24 May 2010
People found this helpful7

[[EDIT ORIGINAL START]] Nick is very rude and lacks any kind of people skills. Responds very poorly to tenants standing up for themselves-everyone I know says they are absolutely bloody useless and I'd have to agree with them. Be warned-they are ruthless and treat you like they are somehow doing... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Fully compliant and documented complaints procedure as per The Property Ombudsman and Letting Agent Registration Scotland. Copy available from our web site https://www.belvoir.co.uk/offices/dundee or from our office.

Last updated at 10/18/2019, 3:04:06 AM by allAgents

Awards won by Belvoir, Dundee DD1 3JA