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2.5/5, 32 Reviews
38% Recommended
By : 'Fair Ever'
Services : Letting(As a Owner)
Rent PCM : £120
Would you recommend ? : No
Postcode : BR6
Worst Estate agent you ever want it. For more than six months, I still Haven’t have my property back. The management team is so bad. My experience: 1.they always using excuse “Bank technical issue “ fall behind the late payment . 2.once your complaint , they ask “ do you want to sell your property back “ like black mail
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 10 | 10 | 1 | 5 | 0 | 0 | 0 | 0 | 0 | 6 |
LeBern
Unit 21 The Daisy Business Centre, London, Greater London
SE15 1PD
0208 088 9012
No Branch Video found...
By : 'Shereen'
Branch : Peckham, Unit 21 The Daisy Business Centre
Services : 1
Would you recommend ? : No
Postcode : WA5
Terrible and such an absolute rip off. Once she knew we were interested in using their services we were bombarded with hard sell telephone calls regarding stats and success rates. Then continued to offer a reduced rate you paid upfront but failing to advise there would be no refund the tenant ... Read Full Review
They reduced their fees if you paid upfront but what they failed to say was if the tenant moved out after just serving S8 Notice there was no refund of the balance of over £1,000. When questioned they stated this was on the Invoice in VERY small print. They refused to reimburse the court fee which was a disbursement and should have been refunded. WHAT A RIP OFF
By : 'Mr'
Branch : Peckham, Unit 21 The Daisy Business Centre
Services : Letting( Property Management )
Sold price : £1050
Would you recommend ? : No
Postcode : SE23
This companyFirm are bunch of fraudsters.. Whatever you do not give your property to manage. They don't pay on time, they also don't pay the agreed amount when the do pay and refuses to hand over your property. I've had to them to court in order to gain back access to my property. Run as away as ... Read Full Review
Fraudsters and scammers
By : 'Mr'
Branch : Peckham, Unit 21 The Daisy Business Centre
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SE23
Full of fraudsters and scammers. Lebern has been manging my property two years as agreed, but within that period rent wasn't paid on time, bogus maintainance claims were made to deliberately short pay the monthly rent as agreed. Not only that our agreement has expired since November 2024, they've ... Read Full Review
Bunch of fraudsters and criminals. Everything about Lebern is fake.

By : 'Sandy'
Branch : Peckham, Unit 21 The Daisy Business Centre
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SE20
Company full of lying scammers please look elsewhere. They have a well rehearsed sales pitch after which you trust and pay then they will do the bare minimum riddle with errors and begin ignoring you eventually disappearing. They use AI software, hired call center and hired office so when they take ... Read Full Review
By : 'Ruchika'
Branch : Peckham, Unit 21 The Daisy Business Centre
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SE28
The service provided was excellent and very prompt at responding to ... Read Full Review
By : 'Lawlors'
Branch : Peckham, Unit 21 The Daisy Business Centre
Services : Letting( As a Owner )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : UB3
We had positive results with the service we received from Le Bern ... Read Full Review
By : 'J'
Branch : Peckham, Unit 21 The Daisy Business Centre
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : YO32
I will recommend LeBern for their services. The preparation of the paperwork to court is so stressful especially if you are not experienced in this field. Definitely worth paying for the professional support and that what LeBern gives. Thank you LeBern Support Team for your dedication and hard work ... Read Full Review


By : 'Disappointed'
Branch : Peckham, Unit 21 The Daisy Business Centre
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : KT17
This agent is without doubt the worst I have dealt with. I use 7 other agents for my properties around the South-East. Never have I come across one who seems to care less for their customers. Their rent payments are very slow (I have now waited 3 months for my last one with no sign of any ... Read Full Review

By : 'Julia'
Branch : Peckham, Unit 21 The Daisy Business Centre
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : DA3
Very happy with the service from beginning to the end. Shereen was brilliant. Very good advise all the way through. Would use ... Read Full Review

By : 'Gemma'
Branch : Peckham, Unit 21 The Daisy Business Centre
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CM18
I have been really impressed from the start with how quickly and efficiently LeBern maintenance team resolve things for tenants. As a LL, it's really important to me that my tenants are happy and listened to and i think LeBern strike the perfect balance between acting in the best interests ... Read Full Review
By : 'Fair'
Branch : Peckham, Unit 21 The Daisy Business Centre
Services : Letting( As a Owner )
Rent PCM : £120
Would you recommend ? : No
Postcode : BR6
Worst Estate agent you ever want it. For more than six months, I still Haven’t have my property back. The management team is so bad. My experience: 1.they always using excuse “Bank technical issue “ fall behind the late payment . 2.once your complaint , they ask ... Read Full Review


By : 'BIREN'
Branch : Peckham, Unit 21 The Daisy Business Centre
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : NN15
I have got the worst experience dealing with this company. I made a huge mistake by going with this company. Every month , my monthly rental income is delayed by two weeks even though calling every month to transfer the rental amount on time. Every month I miss my mortgage payment date. I am ... Read Full Review
By : 'Sayed'
Branch : Peckham, Unit 21 The Daisy Business Centre
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : DA8
Joke of a company really. Very unprofessional and unhelpful. I have been chasing them from months to get my flat back but they don't bother to answer phone calls or emails. When I call they ask someone else to pick up and say the person I am trying to reach is not available or busy and ... Read Full Review

By : 'Chris'
Branch : Peckham, Unit 21 The Daisy Business Centre
Services : Letting( As a Owner )
Rent PCM : £70000
Would you recommend ? : Yes
Postcode : NE63
LeBurn were a very informative and efficient company. I got excellent results in a good time frame and all of my questions were answered along the way with advice on the best ways to move forward at every ... Read Full Review

By : 'Dave'
Branch : Peckham, Unit 21 The Daisy Business Centre
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : PL2
I had an urgent issue to manage at really short notice. The support provided to me by Shereen on a Saturday before a public holiday was exceptional. Great advice and rapid ... Read Full Review
By : 'Kayleigh'
Branch : Peckham, Unit 21 The Daisy Business Centre
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : GU14
The worst service in the 10 months we rented through Lebern. Took 8 months for kitchen cupboard to be fixed, weeks for boiler which was still not properly repaired and the list goes on. They do not answer the phone or keep you updated. I waited 2 hours at the end of tenancy for nobody to show up ... Read Full Review

By : 'Mark'
Branch : Peckham, Unit 21 The Daisy Business Centre
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : W3
I was seen by Shereen Anderson today and she was excellent. Thoroughly professional and knowledgable, I feel very positive going forward as Shereen explained and dealt with a few complex property issues one by ... Read Full Review

By : 'Alex'
Branch : Peckham, Unit 21 The Daisy Business Centre
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : RM2
This company is a joke do not waist ur time with them as they don't pay contractors and think it is funny to ignore the debts Chantel Downes not no what is going on with any property as they get confused with the jobs unprofessional to say the ... Read Full Review

By : 'Bhupendrakumar'
Branch : Peckham, Unit 21 The Daisy Business Centre
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : HA0
Clear advice for the process of eviction. Shereen is very professional and know the process well which gives more confidence to lanlord to deal with problematic ... Read Full Review

By : 'Kevin'
Branch : Peckham, Unit 21 The Daisy Business Centre
Services : Letting( As a Owner )
Rent PCM : £760
Would you recommend ? : No
Postcode : OX11
I engaged with Lebern just under 12 months ago to manage my property. The service I have received over this period has been nothing short of abysmal. Extremely poor communication was the root cause of the issues but clearly a small organisation who do not have the capability to service their ... Read Full Review
By : KEVIN NORRIS
12 Oct 2022Further to my review back in August I need to also make a comment that monies owed to me by Lebern have still not been paid despite me requesting monies to be returned. I paid for works to be carried ...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
We respond to complaints in a fast productive and professional manner to ensure that our clients are at ease with our service. Any complaints should be sent to complaints@lebern.co.uk who will reply within 48 hours of receipt.
Last updated at 4/23/2014, 5:38:53 AM by allAgents