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LeBern

2.5/5, 32 Reviews
38% Recommended

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LeBern work hard to deliver the best property management service. We work closely with our landlords and tenants to deliver a personal service tailored exactly to their needs, whether its our online lettings service, our property management or tenant find service. By partnering with 3Let Limited we provide a nati
onal guaranteed rent scheme our landlords benefit from a free property management service receiving no void periods or management costs
"The worst service in the 10..."

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1 Star Review

By : 'Kayleigh'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : GU14

21 Apr 2023
People found this helpful1

The worst service in the 10 months we rented through Lebern. Took 8 months for kitchen cupboard to be fixed, weeks for boiler which was still not properly repaired and the list goes on. They do not answer the phone or keep you updated. I waited 2 hours at the end of tenancy for nobody to show up for keys and its been 2 weeks and have had to chase them for my deposit. I also asked on multiple occasions for calls from managers and never got calls or emails. They avoid all complaints by ignoring you

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Latest Reviews
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Areas covered
  • Greenwich
  • Lewisham
  • Southwark
Address

LeBern
Unit 21 The Daisy Business CentreLondon, Greater London
SE15 1PD
0208 088 9012

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 20:00
  2. 09:00 - 20:00
  3. 09:00 - 20:00
  4. 09:00 - 20:00
  5. 09:00 - 20:00
  6. 00:00 - 16:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Social Media
Email
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Terrible and such an absolute ...

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1 Star Review

By : 'Shereen'
Branch : Peckham, Unit 21 The Daisy Business Centre
Services : 1
Would you recommend ? : No
Postcode : WA5

30 Nov 2025
People found this helpful

Terrible and such an absolute rip off. Once she knew we were interested in using their services we were bombarded with hard sell telephone calls regarding stats and success rates. Then continued to offer a reduced rate you paid upfront but failing to advise there would be no refund the tenant ... Read Full Review


Comments on Agent Fees

They reduced their fees if you paid upfront but what they failed to say was if the tenant moved out after just serving S8 Notice there was no refund of the balance of over £1,000. When questioned they stated this was on the Invoice in VERY small print. They refused to reimburse the court fee which was a disbursement and should have been refunded. WHAT A RIP OFF

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Bunch of fraudsters.. Do not ...

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1 Star Review

By : 'Mr'
Branch : Peckham, Unit 21 The Daisy Business Centre
Services : Letting( Property Management )
Sold price : £1050
Would you recommend ? : No
Postcode : SE23

30 May 2025
People found this helpful1

This companyFirm are bunch of fraudsters.. Whatever you do not give your property to manage. They don't pay on time, they also don't pay the agreed amount when the do pay and refuses to hand over your property. I've had to them to court in order to gain back access to my property. Run as away as ... Read Full Review


Comments on Agent Fees

Fraudsters and scammers

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Bunch of fraudsters and ...

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1 Star Review

By : 'Mr'
Branch : Peckham, Unit 21 The Daisy Business Centre
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SE23

30 May 2025
People found this helpful1

Full of fraudsters and scammers. Lebern has been manging my property two years as agreed, but within that period rent wasn't paid on time, bogus maintainance claims were made to deliberately short pay the monthly rent as agreed. Not only that our agreement has expired since November 2024, they've ... Read Full Review


Comments on Agent Fees

Bunch of fraudsters and criminals. Everything about Lebern is fake.

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Company full of lying ...

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1 Star Review
UserName

By : 'Sandy'
Branch : Peckham, Unit 21 The Daisy Business Centre
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SE20

31 Dec 2024
People found this helpful0

Company full of lying scammers please look elsewhere. They have a well rehearsed sales pitch after which you trust and pay then they will do the bare minimum riddle with errors and begin ignoring you eventually disappearing. They use AI software, hired call center and hired office so when they take ... Read Full Review

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The service provided was ...

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5 Star Review

By : 'Ruchika'
Branch : Peckham, Unit 21 The Daisy Business Centre
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SE28

31 Aug 2024
People found this helpful0

The service provided was excellent and very prompt at responding to ... Read Full Review

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We had positive results with ...

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5 Star Review

By : 'Lawlors'
Branch : Peckham, Unit 21 The Daisy Business Centre
Services : Letting( As a Owner )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : UB3

18 May 2024
People found this helpful0

We had positive results with the service we received from Le Bern ... Read Full Review

Comments (0)Was this helpful?:
I will recommend LeBern for ...

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5 Star Review

By : 'J'
Branch : Peckham, Unit 21 The Daisy Business Centre
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : YO32

18 Apr 2024
People found this helpful0

I will recommend LeBern for their services. The preparation of the paperwork to court is so stressful especially if you are not experienced in this field. Definitely worth paying for the professional support and that what LeBern gives. Thank you LeBern Support Team for your dedication and hard work ... Read Full Review

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This agent is without doubt ...

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1 Star Review
UserName

UserName

By : 'Disappointed'
Branch : Peckham, Unit 21 The Daisy Business Centre
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : KT17

27 Feb 2024
People found this helpful4

This agent is without doubt the worst I have dealt with. I use 7 other agents for my properties around the South-East. Never have I come across one who seems to care less for their customers. Their rent payments are very slow (I have now waited 3 months for my last one with no sign of any ... Read Full Review

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Very happy with the service ...

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5 Star Review
UserName

By : 'Julia'
Branch : Peckham, Unit 21 The Daisy Business Centre
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : DA3

7 Feb 2024
People found this helpful0

Very happy with the service from beginning to the end. Shereen was brilliant. Very good advise all the way through. Would use ... Read Full Review

Comments (0)Was this helpful?:
Complete ...

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5 Star Review
UserName

By : 'Gemma'
Branch : Peckham, Unit 21 The Daisy Business Centre
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CM18

10 Nov 2023
People found this helpful0

I have been really impressed from the start with how quickly and efficiently LeBern maintenance team resolve things for tenants. As a LL, it's really important to me that my tenants are happy and listened to and i think LeBern strike the perfect balance between acting in the best interests ... Read Full Review

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Worst Estate Agent ...

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1 Star Review

By : 'Fair'
Branch : Peckham, Unit 21 The Daisy Business Centre
Services : Letting( As a Owner )
Rent PCM : £120
Would you recommend ? : No
Postcode : BR6

7 Nov 2023
People found this helpful1

Worst Estate agent you ever want it. For more than six months, I still Haven’t have my property back. The management team is so bad. My experience: 1.they always using excuse “Bank technical issue “ fall behind the late payment . 2.once your complaint , they ask ... Read Full Review

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Frustrated with ...

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1 Star Review
UserName

UserName

By : 'BIREN'
Branch : Peckham, Unit 21 The Daisy Business Centre
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : NN15

25 Oct 2023
People found this helpful2

I have got the worst experience dealing with this company. I made a huge mistake by going with this company. Every month , my monthly rental income is delayed by two weeks even though calling every month to transfer the rental amount on time. Every month I miss my mortgage payment date. I am ... Read Full Review

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Joke of a company really. ...

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1 Star Review

By : 'Sayed'
Branch : Peckham, Unit 21 The Daisy Business Centre
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : DA8

25 Sept 2023
People found this helpful3

Joke of a company really. Very unprofessional and unhelpful. I have been chasing them from months to get my flat back but they don't bother to answer phone calls or emails. When I call they ask someone else to pick up and say the person I am trying to reach is not available or busy and ... Read Full Review

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Great service, excellent ...

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5 Star Review
UserName

By : 'Chris'
Branch : Peckham, Unit 21 The Daisy Business Centre
Services : Letting( As a Owner )
Rent PCM : £70000
Would you recommend ? : Yes
Postcode : NE63

22 Jun 2023
People found this helpful0

LeBurn were a very informative and efficient company. I got excellent results in a good time frame and all of my questions were answered along the way with advice on the best ways to move forward at every ... Read Full Review

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High quality ...

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5 Star Review
UserName

By : 'Dave'
Branch : Peckham, Unit 21 The Daisy Business Centre
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : PL2

6 May 2023
People found this helpful0

I had an urgent issue to manage at really short notice. The support provided to me by Shereen on a Saturday before a public holiday was exceptional. Great advice and rapid ... Read Full Review

Comments (0)Was this helpful?:
The worst service in the 10 ...

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1 Star Review

By : 'Kayleigh'
Branch : Peckham, Unit 21 The Daisy Business Centre
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : GU14

21 Apr 2023
People found this helpful1

The worst service in the 10 months we rented through Lebern. Took 8 months for kitchen cupboard to be fixed, weeks for boiler which was still not properly repaired and the list goes on. They do not answer the phone or keep you updated. I waited 2 hours at the end of tenancy for nobody to show up ... Read Full Review

Comments (0)Was this helpful?:
I was seen by Shereen ...

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5 Star Review
UserName

By : 'Mark'
Branch : Peckham, Unit 21 The Daisy Business Centre
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : W3

9 Dec 2022
People found this helpful0

I was seen by Shereen Anderson today and she was excellent. Thoroughly professional and knowledgable, I feel very positive going forward as Shereen explained and dealt with a few complex property issues one by ... Read Full Review

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This company is a joke do not ...

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1 Star Review
UserName

By : 'Alex'
Branch : Peckham, Unit 21 The Daisy Business Centre
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : RM2

5 Sept 2022
People found this helpful1

This company is a joke do not waist ur time with them as they don't pay contractors and think it is funny to ignore the debts Chantel Downes not no what is going on with any property as they get confused with the jobs unprofessional to say the ... Read Full Review

Comments (0)Was this helpful?:
Clear advice for the process ...

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5 Star Review
UserName

By : 'Bhupendrakumar'
Branch : Peckham, Unit 21 The Daisy Business Centre
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : HA0

2 Sept 2022
People found this helpful0

Clear advice for the process of eviction. Shereen is very professional and know the process well which gives more confidence to lanlord to deal with problematic ... Read Full Review

Comments (0)Was this helpful?:
Stay away from this ...

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1 Star Review
UserName

By : 'Kevin'
Branch : Peckham, Unit 21 The Daisy Business Centre
Services : Letting( As a Owner )
Rent PCM : £760
Would you recommend ? : No
Postcode : OX11

15 Aug 2022
People found this helpful1

I engaged with Lebern just under 12 months ago to manage my property. The service I have received over this period has been nothing short of abysmal. Extremely poor communication was the root cause of the issues but clearly a small organisation who do not have the capability to service their ... Read Full Review

Comments (1)Was this helpful?:

By : KEVIN NORRIS

12 Oct 2022

Further to my review back in August I need to also make a comment that monies owed to me by Lebern have still not been paid despite me requesting monies to be returned. I paid for works to be carried ...


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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We respond to complaints in a fast productive and professional manner to ensure that our clients are at ease with our service. Any complaints should be sent to complaints@lebern.co.uk who will reply within 48 hours of receipt.

Last updated at 4/23/2014, 5:38:53 AM by allAgents

Awards won by LeBern

Regional Awards Won by LeBern

Individual Branch Awards