G D Estates Ltd

The house we rented was a right state when we moved in with mold on the windows, rubbish in the garden, just to name a few. The inventory pictures did not reflect what the house looked like and what they said and so I asked them to note this. They later tried to charge us for this. Luckily we had a few pictures to argue our case but they had many more pictures that were strategically taken and so we ended up paying for part of it from our deposit. The company had an unrealistic record of the house prior to move in and move out. Initially, they tried to charge us for things, such as a burn mark in the carpet, that the original inventory stated was already there prior to us moving in. The walls were listed as recently redecorated when we moved in, but they definitely were not. They were awful. My kids could have done a better paint job. I stated this to them in an email for record, but they still asked for us to pay for it to be re-painted. The house was so poorly cleaned by the cleaner who cleaned it prior to us moving in that even DPS said it wasn't fully clean. I wouldn't be surprised if they copied and pasted everything that was wrong with the house the last time someone moved out and said we did the same. Sam, I will say is knowledgeable. As for one of the ladies that works there, omg!! My husband tried to ask her if they could look at the house to see if it needed anymore cleaning or work before everything was handed over, this lady couldn't grasp what he was trying to ask but instead thought we hadn't had it cleaned. Later, we were accused of not getting the carpet professionally cleaned. Luckily, we had the receipt, but this wasn't enough for GD Estates. They wanted it cleaned again. The poor carpet cleaner said he'd never had a letting agency say the carpet wasn't clean after he'd cleaned it. He was surprised, we were surprised, but kindly, the carpet cleaner cleaned it again. The carpet was perfectly fine the first time round.