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G D Estates Ltd
1.8/5, 5 Reviews
20% Recommended
0% letting valuation accuracy
33% letting fee satisfaction
GD Estates benefits from significant experience of the local property sector, developed over several decades. Our renovated Georgian offices are located in the centre of Bury St Edmunds, in a prestigious and award winning street. We have built a strong reputation for delivering simple yet effective service and are
delighted to receive a continued level of new instructions, through recommendations from our existing Landlords and Tenants.
"Do not bother with this..."
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1 Star Review
By : 'Beware'
Services : Letting(Prospective Landlord/Tenant)
Rent PCM : £895
Would you recommend ? : No
Postcode : IP28
5 Oct 2016
People found this helpful5
Do not bother with this estate agent. They need to understand the term customer service and give some thought for people that have booked viewings. They send misleading emails that read as false promises, do not give enough notice of changes to viewing bookings, do not let you know until immediately before your viewing that is cancelled so that you take holiday for nothing and when you ring the manager, to complain, she does not listen but also will not let you speak so that you are not afforded the time to get your full point across and then because you are forced to try and speak over her she accuses you of being abusive and hanging up. The old adage that the customer is always right does not exist here, if you have booked first viewing beware that this can change at very short notice, yet they do not advice you until very late notice so you waste holiday that you could have used for other bookings. By the way the email they sent said that they do not, unlike other agents, act on a first come first save basis... only what they mean is that this does not mean that they honour all viewings before a decision is made. My advice? Don't waste your time on them
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Latest Reviews
Shocked Tennant
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 33.00% | £765 | £1,500 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 0 | 0 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
- IP31
- IP32
- IP33
Address
G D Estates Ltd
14 The Traverse, Bury St Edmunds, Suffolk
IP33 1BJ
01284 750891
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:00
- 09:00 - 17:00
- 09:00 - 17:00
- 09:00 - 17:00
- 09:00 - 17:00
- 09:00 - 13:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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The house we rented was a ...
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1 Star Review
By : 'Shocked'
Branch : Bury St Edmunds, 14 The Traverse
Services : Letting (As a Tenant)
Rent PCM : £1500
Would you recommend ? : No
Postcode : CB7
15 Oct 2023
People found this helpful4
The house we rented was a right state when we moved in with mold on the windows, rubbish in the garden, just to name a few. The inventory pictures did not reflect what the house looked like and what they said and so I asked them to note this. They later tried to charge us for this. Luckily we had a ... Read Full Review
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Professional and ...
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5 Star Review
By : 'Charlie'
Branch : Bury St Edmunds, 14 The Traverse
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : IP30
17 Mar 2022
People found this helpful2
All the team at GD Estates were professional and courteous. They made finding a property to let entirely stress ... Read Full Review
Comments (1)Was this helpful?:
By : Tracey Nunn
13 Jan 2023Thank you for your review, it is much...
We have been left extremely ...
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1 Star Review
By : 'Noel'
Branch : Bury St Edmunds, 14 The Traverse
Services : Letting (As a Tenant)
Rent PCM : £765
Would you recommend ? : No
Postcode : IP33
15 Jan 2020
People found this helpful7
We have been left extremely disappointed with the level of service from GD Estates. They seem to be wanting money at every point on checkout despite our contributions and our level of professional cleaning carried out at the property. When we viewed the property the current tenant had a lot ... Read Full Review
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Do not bother with this ...
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1 Star Review
By : 'Beware'
Branch : Bury St Edmunds, 14 The Traverse
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £895
Would you recommend ? : No
Postcode : IP28
5 Oct 2016
People found this helpful5
Do not bother with this estate agent. They need to understand the term customer service and give some thought for people that have booked viewings. They send misleading emails that read as false promises, do not give enough notice of changes to viewing bookings, do not let you know until ... Read Full Review
Comments (0)Was this helpful?:
Be wary of this company. They ...
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1 Star Review
By : 'Disappointed'
Branch : Bury St Edmunds, 14 The Traverse
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : IP1
15 Aug 2016
People found this helpful6
Be wary of this company. They were fine to begin with but upon our contract coming to an end they were dishonest and obstructive, directly causing a lot of added stress to an already stressful time. Very ... Read Full Review
Comments (1)Was this helpful?:
By : Tracey Nunn
7 Sept 2016Thank you for bringing the above matter to our attention. We have had the same complaint added to Google and the name given was false. We feel your complaint is unjustified and hope that it is not a...
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Complaints Procedure
Please find details of our in house complaints procedure on our website.
Last updated at 3/20/2023, 5:25:52 AM by allAgents
