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Glastonbury, BA6
1/5, 2 Reviews
0% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
50% sales fee satisfaction
50% letting fee satisfaction
Tor Estates are a vibrant firm of Estate Agents, with arguably the most experienced team of property professionals working in the Glastonbury, Street, Wells and Shepton Mallet areas of Mendip today. Our core principles are honesty, integrity and professionalism, together with a desire to provide a high level of ap
proachable customer service.
The company has been formed by Directors, Gavin Sweeney and Neil Kite who, combined, offer in excess of fifteen years experience of residential sales in the local area. The broad aim of the company is to provide a quality of service built on an established reputation and years of local knowledge, offered in a polite and professional manner. This approach is complimented with technology that is at the forefront of the industry.
No Staff Registered
"Bad service, clueless staff..."
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1 Star Review
By : 'Craig'
Services :
Would you recommend ? : No
Postcode : BA6
14 Oct 2023
People found this helpful3
I rented a property managed by Tor Estates for 2 years. They were very slow to respond to any maintenance queries, e.g. took 2 months to repair a garage door. Lights not working in the same garage for over a year. Unnecessary and intrusive inspections every 3 months. They showed little or no knowledge or regard for tenancy rights and legislation. Served an illegal Section 13 notice trying to increase my rent way above the rent review clause in my contract. Also insisted I have the carpets professionally cleaned when moving out, despite being an offence under the Tenancy Fees Act 2019. Despite promises of a swift return of my deposit, and no mention of deductions, I have been chasing for 11 months and still not had my deposit returned.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 50% | £0 | £0 |
| Lettings | 0% | 50% | £750 | £750 |
Areas covered
- BA16
- BA4
- BA5
- BA6
- TA11
Address
Tor Estates
20 High Street, Glastonbury, Somerset
BA6 9DU
01458 888020
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Tor Estates Branches (View All 2)
Sharp and dishonest ...
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1 Star Review
By : 'F'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : No
Postcode : BA6
19 Nov 2024
People found this helpful1
I rented a property for under two years. Tor Estates does an inspection of the property every three month with or without you being present. On one occasion I was away for a few days and the bathroom extractor fan had been left on by the agent. I had to call out pest control at my own expense when... Read Full Review
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Bad service, clueless staff ...
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1 Star Review
By : 'Craig'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BA6
14 Oct 2023
People found this helpful3
I rented a property managed by Tor Estates for 2 years. They were very slow to respond to any maintenance queries, e.g. took 2 months to repair a garage door. Lights not working in the same garage for over a year. Unnecessary and intrusive inspections every 3 months. They showed little or no... Read Full Review
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 3/6/2014, 5:14:03 AM by allAgents
