The UK's Largest Customer Review Website for the Property Industry
Glastonbury, BA6
1/5, 2 Reviews
0% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
50% sales fee satisfaction
50% letting fee satisfaction
Tor Estates are a vibrant firm of Estate Agents, with arguably the most experienced team of property professionals working in the Glastonbury, Street, Wells and Shepton Mallet areas of Mendip today. Our core principles are honesty, integrity and professionalism, together with a desire to provide a high level of ap
proachable customer service.
The company has been formed by Directors, Gavin Sweeney and Neil Kite who, combined, offer in excess of fifteen years experience of residential sales in the local area. The broad aim of the company is to provide a quality of service built on an established reputation and years of local knowledge, offered in a polite and professional manner. This approach is complimented with technology that is at the forefront of the industry.
No Staff Registered
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 50% | £0 | £0 |
| Lettings | 0% | 50% | £750 | £750 |
Areas covered
- BA16
- BA4
- BA5
- BA6
- TA11
Address
Tor Estates
20 High Street, Glastonbury, Somerset
BA6 9DU
01458 888020
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- ?Rightmove
- ?Zoopla
Social Media
Members of
Rankings
Latest Properties
No Property Found
No Property Found
Tor Estates Branches (View All 2)
Sharp and dishonest ...
Share On : 
1 Star Review
By : 'F'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : No
Postcode : BA6
19 Nov 2024
People found this helpful0
I rented a property for under two years. Tor Estates does an inspection of the property every three month with or without you being present. On one occasion I was away for a few days and the bathroom extractor fan had been left on by the agent. I had to call out pest control at my own expense when... Read Full Review
Comments (0)
I rented a property for under two years. Tor Estates does an inspection of the property every three month with or without you being present. On one occasion I was away for a few days and the bathroom extractor fan had been left on by the agent. I had to call out pest control at my own expense when mice were entering the building from large holes in the panelling around water pipes. They refused to come and seal the pipes, implying that it was somehow my fault that the mice had got in.
Was this helpful?:
F Job said about Tor Estates
Services : Letting( As a Tenant )Date: 19th Nov 2024
I rented a property for under two years. Tor Estates does an inspection of the property every three month with or without you being present. On one occasion I was away for a few days and the bathroom extractor fan had been left on by the agent. I had to call out pest control at my own expense when mice were entering the building from large holes in the panelling around water pipes. They refused to come and seal the pipes, implying that it was somehow my fault that the mice had got in.
On leaving the property, I was told I had to have a receipt for professional carpet cleaning. It was also suggested I pay for a deep clean, window cleaning, a cooker cleaner. I cleaned the property myself to a good standard and had the carpets cleaned as requested, although I felt this was beyond the expectation of what a tenant should be required to do. If the carpet was extremely dirty or stained, I would have felt that was fair. However, this was not the case. It seems the agent is avoiding paying for a post tenancy clean and making the tenant foot the bill. I then had to wait almost three weeks for the aagent to inspect the property due to her annual leave. Even though there were other agents available in her absence. If I had needed my deposit for another tenancy, it would not have been possible. I was then presented with a long list of what they felt was sub-standard cleaning and was told they would need to get a quote for a deep clean, jet blasting the concrete slabs on the patio. They said there was dust around skirting boards, all which I cleaned before I left 3 weeks before. I laughed at a few things that they said were substandard as I never used them and just put them back as I found them when I moved in. I feel sad for people who are put in this position and cannot afford to be or do not know there legal rights. There is a definite lack of compassion from this agency and an abuse of power. I would not recommend them to my enemy.
The UK's Largest Customer Review Website for the Property Industry
Bad service, clueless staff ...
Share On :
1 Star Review
By : 'Craig'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BA6
14 Oct 2023
People found this helpful3
I rented a property managed by Tor Estates for 2 years. They were very slow to respond to any maintenance queries, e.g. took 2 months to repair a garage door. Lights not working in the same garage for over a year. Unnecessary and intrusive inspections every 3 months. They showed little or no... Read Full Review
Comments (0)Was this helpful?:
Craig said about Tor Estates
Services : Letting( As a Tenant )Date: 14th Oct 2023
I rented a property managed by Tor Estates for 2 years. They were very slow to respond to any maintenance queries, e.g. took 2 months to repair a garage door. Lights not working in the same garage for over a year. Unnecessary and intrusive inspections every 3 months. They showed little or no knowledge or regard for tenancy rights and legislation. Served an illegal Section 13 notice trying to increase my rent way above the rent review clause in my contract. Also insisted I have the carpets professionally cleaned when moving out, despite being an offence under the Tenancy Fees Act 2019. Despite promises of a swift return of my deposit, and no mention of deductions, I have been chasing for 11 months and still not had my deposit returned.
The UK's Largest Customer Review Website for the Property Industry
1 - 2 of 2 items
No Staff Registered
NaN - NaN of items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 3/6/2014, 5:14:03 AM by allAgents
