MCR Students

We stopped in a MCR property for 3 years. The flat was lovely… until you dig deeper… the bath was held up WALL TILES, which obviously cracked under the weight of water and then the bath came away from the wall and leaked water (MCR wasn’t interested and never came out to fix this, we had to do this ourselves) within the first three weeks of us living there the washing machine leaked, a maintenance guy came out and ripped the plinth out below the cupboards and snapped it. he never put it back and all he did was mop up water, never stopped the leak (we again had to do this ourselves). There was also a leak in one of the flats around us, they came out and ripped up all of our laminate flooring and floor boards, only to find out it wasn’t ours and left it. The floorboard then has a big dip in which we constantly twisted our ankle on… again MCR wasn’t interested. We could never get ahold of MCR we had to constantly contact their sales team BECAUSE THEY WERE THE ONLY PEOPLE THAT ANSWERED THE PHONE (even they couldn’t get through to who we dealt with!) every time the contract was up, they raised our rent to the point where we had to move out because the prices were ridiculous, for the size and location of the property. We have now been moved out of the flat for 3 years now and still having to deal with them. They are threatening that we owe them money which no explanation. We dug deeper with our own financial advisors and since found out they’ve messed up someone else accounts with our own. They haven’t apologised or given any compensation for this. DO NOT EVER USE MCR, WE ARE NOT THE ONLY PEOPLE HAVING TROUBLE WITH THIS COMPANY.