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The UK's Largest Customer Review Website for the Property Industry

3.8/5, 18 Reviews
69% Recommended
60% sales valuation accuracy
100% letting valuation accuracy
67% sales fee satisfaction
75% letting fee satisfaction
By : 'Michelle'
Services : Sales(As a Vendor)
Would you recommend ? : No
Postcode : NG31
I chose William H Brown Grantham because I thought they were a long established, professional and respected Estate Agents in the town. They are now part of a larger group and not independent. My error! A big mistake. Unfortunately, I found them to be rude, sarcastic, not transparent, bullying and rather disrespectful. In my view they did not look after the security of my property, leaving doors unlocked on one occasion. They were rather negative about the potential of the property when speaking to me directly. I therefore now question what they may have said to potential buyers? There are so many Estate Agents in my home town of Grantham. Please, please research carefully and choose wisely.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 60.00% | 67% | £128,000 | £384,000 |
| Lettings | 100% | 75% | £500 | £565 |
William H Brown
63 High Street, Grantham, Lincolnshire
NG31 6NN
01476 566363

By : 'James'
Services : Letting( As a Tenant )
Would you recommend ? : No
Excellent service from Hannah, one of the best we've have experienced in many years. Your are a credit to your business, professional and polite, thank you... Read Full Review

By : 'Joanne'
Services : Letting( As a Owner )
Sold price : £900
Would you recommend ? : Yes
Postcode : NG31
Very helpful. Always went out of her way to get things sorted. Found the right tenant a short term I needed. The tenant is now in my property, happy days. Thank you Charly and... Read Full Review
By : 'Tina'
Services : Sales( As a Vendor )
Sold price : £384000
Would you recommend ? : No
Postcode : NG32
Absolutely shocking the way they treat customers. The initial meeting was good, but the minute you sign on the dotted line for them to sell your property, it all goes downhill from there. Three times I had to tell them I didn't want accompanied viewings (I worked in new homes for 14 years,... Read Full Review
By : 'Michelle'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : NG31
I chose William H Brown Grantham because I thought they were a long established, professional and respected Estate Agents in the town. They are now part of a larger group and not independent. My error! A big mistake. Unfortunately, I found them to be rude, sarcastic, not transparent, bullying ... Read Full Review

By : 'Helen'
Services : Letting( As a Owner )
Rent PCM : £160000
Would you recommend ? : Yes
Postcode : NG31
A highly professional team, providing exceptional customer services, 'customer first', 'customer lead' belief, prompt responses, excellent advice and a handle on my house sale to date. Always time to listen, advise and follow up with prompt action. Totally engaged with... Read Full Review

By : 'christina.clayton@itv.com'
Services : 20
Would you recommend ? : Yes
Postcode : NG31
Thank you Phoebe at WHBrown for communication and help with our house sale to date . It’s been a very stressful time and you have helped us very much . Thank... Read Full Review


By : 'Vanessa'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NG31
Fantastic service from start to finish from the letting team at William H Brown in Grantham. Catherine and Sophie are so helpful and get straight back to me with all my queries. The first person I made contact with was Catherine, she is very friendly, professional and supportive. Knowing that... Read Full Review


By : 'Warwick'
Services : Online Auctions
Would you recommend ? : Yes
Postcode : NG31
Truly amazing service from Ellie at the Grantham Branch. She has gone over and above in helping us find out next property, nothing has been too much trouble for her and the team. Thank you... Read Full Review

By : 'Simon'
Services : Sales( As a Vendor )
Sold price : £128000
Would you recommend ? : Yes
Postcode : PE10
Ellie was excellent from start to finish. Very helpful, professional and genuine and did every thing she could to help me through the process. Came back quickly with updates and kept me in the loop. Cant recommend highly... Read Full Review

By : 'Mrs'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : NG31
Listed our property with William H Brown, the whole process was handled horribly. Sent round loads of time wasters. Had an offer withdrawn in half an hour and they still sent us a letter 2 weeks later causing confusion. promised the house would sell in 4 weeks... 3 months later and very minimal... Read Full Review

By : 'Samantha'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : NG31
Ellie has been really helpful, friendly and efficient in helping with our estate agency needs. She has always returned telephone calls when required and taken the time to answer whatever queries we have raised. I would highly rate Ellie’s professionalism and have no qualms in recommending ... Read Full Review

By : 'L'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : NG31
I have been with WH Brown since 2014. Their service has been excellent, and very reliable. Sophie Hindmarsh is a huge asset to the Company, always available and helpfull. Nothing is too much trouble for her. Highly recommended. Thank you Sophie for your kind assistance through the... Read Full Review

By : 'Daphney'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NG31
I had an absolutely wonderful experience working with Catherine, Sophie, and Kym at William H Brown. They were so kind, professional, helpful, and went the extra mile to make sure that I was satisfied with my flat. Would highly recommend William H Brown to... Read Full Review

By : 'Olivia'
Services : Letting( Accounts )
Rent PCM : £500
Would you recommend ? : Yes
Postcode : NG31
All staff here especially Catherine have been a massive help for me working with me for almost a year to find the perfect home for myself and my little boy! I was contacted very regularly with updates about new properties and had very quick response times from the team. I can definitely say they... Read Full Review
By : 'Daphney'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : NG31
The team at William H. Brown are always so knowledgable, helpful, kind, and quick to answer any questions I... Read Full Review

By : 'Gona'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : NG31
I had an appointment agreed with William H Brown estate agency in Grantham. For the following properties: Cottesmore Close Kedleston Road Queensway Unfortunately we were only able to view 5 Cottesmore Close because of racism. As we were standing with my husband on front of Cottesmore... Read Full Review
By : 'Matt'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : No
Postcode : NG31
The manager at the Grantham branch was extremely rude and unhelpful, we had no electrics, nor water or cooking amenities for a month and therefore had to eat out at our own expense without any financial help even though they were breaking the law. Sequence and in particular Charlotte Cole were... Read Full Review

By : 'Jess'
Services : Letting( As a Tenant )
Rent PCM : £565
Would you recommend ? : Yes
Postcode : NG31
We have recently had some issues with the property and initially wasn't aware who could help me and what to do! I got throught ti sequence and was put through to Kym, instantly I felt like someone was on my side and all the stress seemed to disappear! Not only did she listen to me moan and groan... Read Full Review
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