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Canterbury, CT1

4.5/5, 13 Reviews
77% Recommended

100% sales valuation accuracy

100% sales fee satisfaction

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"The service we received from..."

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5 Star Review
UserName

Nigel

UserName

Katherine

By : 'John'
Services :
Would you recommend ? : Yes
Postcode : CT3

12 Apr 2013
People found this helpful1

The service we received from Nigel Mowat and his staff at Fine & Country, Canterbury was exceptional and faultless, head & shoulders above what we and other family members have experienced with other estate agents in Kent in the last couple of years. We had spent 15 months trying to sell our house with another agent before switching to Fine & Country, who then found us a buyer within 6 months. Nigel delivered all he had promised, starting with a first class brochure. He and his staff did every viewing, at any time on any day, and could not have done more. In the awful winter of 2012/13 we were almost never without an upcoming viewing. The Canterbury office is a pleasure to deal with. The phone is always answered by Nigel or his assistant, making communication easy. They are easy to talk to and always do what they say. Our only regret? That we did not go to Fine & Country in the first place when we decided to sell.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sale100.00%100.00%£643,000£835,000
Address

Fine & Country
32 St Margarets StCanterbury, Kent
CT1 2TG
01227 479317

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Fine & Country Branches (View All 181)
I would highly recommend ...

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5 Star Review
UserName

By : 'Taylor'
Services : Sales( As a Vendor )
Sold price : £835000
Would you recommend ? : Yes
Postcode : CT14

3 Jan 2024
People found this helpful0

I would highly recommend Fine& Country Canterbury. They are efficient, professional and knowledgeable, keeping us informed throughout the whole selling process. Their magazine, which is distributed nationwide is of high quality as are the team members in... Read Full Review

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Excellent ...

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5 Star Review
UserName

By : 'Venita'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : CT13

16 Oct 2021
People found this helpful0

We were very pleased with F & C selling our property and they were good at keeping in touch and progressing our sale, which was secured only a few days after it being marketed. They achieved a far higher price than we'd expected and acted in a professional, friendly manner throughout ... Read Full Review

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We could not have wished for ...

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5 Star Review
UserName

By : 'Karyn'
Services : Sales( As a Vendor )
Sold price : £643000
Would you recommend ? : Yes
Postcode : CT10

15 Jan 2020
People found this helpful0

We could not have wished for a more perfect buyer for our bespoke property. Ross Anderson and his team found them. A truly First class... Read Full Review

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I paid £250 to Fine ...

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1 Star Review

By : 'Christina'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : CT10

3 Oct 2019
People found this helpful4

I paid £250 to Fine & Country (Canterbury branch) for them to market my property. They subsequently pressurised me into putting it on the market for £20,000 less than I had been told it was worth. I reluctantly agreed as I was keen to downsize and move to another area. ... Read Full Review

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Fantastic service from start ...

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5 Star Review

By : 'Mr'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CT3

25 Aug 2016
People found this helpful0

Fantastic service from start to finish. Jane was a pleasure to deal with throughout, continually going that extra mile to ensure everything went smoothly. We would highly... Read Full Review


Comments on Agent Fees

Good

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Over a year after my property ...

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2 Star Review

By : 'Still'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : CT17

13 Sept 2013
People found this helpful6

Over a year after my property sold, I'm still angry. I hate to give such a poor review, after reading about such brilliant ones, but I really feel I have to. I'm studying to be an estate agent, and so many situations have come up in my studies, that remind me of how Fine and Country have failed... Read Full Review


What agent could do to change your mind?

Explained that the person visiting your house is not necessarily the person that will be showing your house. Make sure that every showing is actually done, and not ask the sellers to show their own house. That is what they are paying you for. Represent the interests of the sellers that you have the listing agreement with, and refrain from commingling your interest with their own. Not make a seller feel bad when they don\'t want to accept an offer which is much lower than their asking price. Keep phone conversations and emails non confrontational. You are in a service oriented business. Learn about customer service. It will do your company good.

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The service we received from ...

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5 Star Review
UserName

UserName

By : 'John'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CT3

12 Apr 2013
People found this helpful1

The service we received from Nigel Mowat and his staff at Fine & Country, Canterbury was exceptional and faultless, head & shoulders above what we and other family members have experienced with other estate agents in Kent in the last couple of years. We had spent 15 months trying to sell... Read Full Review

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18 months ago I contacted two ...

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5 Star Review
UserName

By : 'Thomas'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CT9

30 Jan 2013
People found this helpful1

18 months ago I contacted two leading Canterbury based estate agents with the view to market our property in Westbrook Margate which had just undergone extensive internal improvements and redecoration. At the time I decided to go with the more known and established agent, but after 15 months of... Read Full Review

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We found Nigel always very ...

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5 Star Review
UserName

By : 'Charles'
Services : Sales( As a Buyer )
Would you recommend ? : Yes

10 Nov 2012
People found this helpful1

We found Nigel always very professional and nothing was too much trouble for him. He would give a fair assessment of the situation without bias and would try to resolve any points raised straightaway. He always returned my phone calls and emails as promptly as he could and answer the queries raised ... Read Full Review

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We had the usual problem ...

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5 Star Review
UserName

By : 'John'
Services : Sales( As a Vendor )
Would you recommend ? : Yes

13 Sept 2012
People found this helpful1

We had the usual problem which estate agent should we use! Nigel Mowat came across with his Fine & Country product as our first choice out of the four agents we saw. Nigel quickly organise an excellent brochure, followed with early viewings which led to us accepting an offer. The process of... Read Full Review

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What should have been a very ...

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5 Star Review
UserName

By : 'Andi'
Services : Sales( As a Buyer )
Would you recommend ? : Yes

6 Aug 2012
People found this helpful1

What should have been a very straight forward purchase (there was no chain at either end) turned into a nightmare because of our bank, dragging their heels over every small item and I think had it not been for Nigel at Fine and Country we may have thrown in the towel. Fortunately Nigel was very... Read Full Review

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We put our house on the ...

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5 Star Review
UserName

By : 'Bradford'
Services : Sales( As a Vendor )
Would you recommend ? : Yes

17 Jul 2012
People found this helpful2

We put our house on the market in August 2011 with Fine & Country, following a visit from Nigel Mowat. He was one of four estate agents we had to value the property. Although his was not the highest valuation, and the fees were greater than two of the others, we felt that Fine & Country... Read Full Review

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Fantastic service. From start ...

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5 Star Review

By : 'DJ'
Services : Sales( As a Vendor )
Would you recommend ? : Yes

14 May 2012
People found this helpful1

Fantastic service. From start to finish the service supplied was absolutely perfect. We were kept informed on each and every detail of how the marketing was progressing and following the numerous viewings we were advised exactly what the potential buyers thought of the property. Aftet accepting... Read Full Review

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Awards won by Fine & Country, Canterbury CT1 2TG