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Harrogate, HG1
3/5, 4 Reviews
67% Recommended
100% letting valuation accuracy
67% letting fee satisfaction
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"Poor service from start to..."
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1 Star Review
By : 'Jaimie'
Services : Letting(I am a Tenant)
Rent PCM : £925
Would you recommend ? : No
Postcode : HG1
5 Dec 2023
People found this helpful0
Poor service from the start of our tenancy. Issues that were raised prior to us moving in had not been addressed and we had to chase on several occasions for the problems to be rectified. We had issues with damp and mould in the kitchen and bathroom and nothing was done to rectify the problem, and we were told on one occasion that it was for us to deal with. We have a 4 year old and newborn and considering the health implications of mould spores this was totally unacceptable! When vacating the property we requested the original paint to make good the walls, only to be given the incorrect paint and then told that the redecoration costs would be taken from our deposit. General wear and tear is part of any tenancy but for some reason they do not seem to take this into consideration. Overall a very poor service and would not recommend this company as a tenant.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 67.00% | £925 | £925 |
Address
Lentin Smith
Regent House, 13-15 Albert Street, Harrogate, North Yorkshire
HG1 1JX
0800 047 5550
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Lentin Smith Branches (View All 2)
Worst Letting Agency ...
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1 Star Review
By : 'Ask'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : LS7
5 Feb 2025
People found this helpful0
Me and my girlfriend have rented with LentinSmith 8 months now. Firstly I want to address personal bias and context: We had to move out of our apartment with LentinSmith 3 months into our 12month contract, work. We agreed to pay a re fee of 360 GBP so LentinSmith would advertise the property, do ... Read Full Review
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Poor service from start to ...
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1 Star Review
By : 'Jaimie'
Services : Letting (As a Tenant)
Rent PCM : £925
Would you recommend ? : No
Postcode : HG1
5 Dec 2023
People found this helpful0
Poor service from the start of our tenancy. Issues that were raised prior to us moving in had not been addressed and we had to chase on several occasions for the problems to be rectified. We had issues with damp and mould in the kitchen and bathroom and nothing was done to rectify the problem, and... Read Full Review
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The ...
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5 Star Review
By : 'Vincent'
Services : Letting (As a Owner)
Rent PCM : £100000
Would you recommend ? : Yes
Postcode : H1
11 Feb 2019
People found this helpful0
I have property all over the UK,and wish Lentin Smith could manage them all.They simply are the best management company i work with.Always find a... Read Full Review
Comments on Agent Fees
Correct
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Efficient and Friendly ...
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5 Star Review
By : 'Bob'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : HG2
6 Jun 2018
People found this helpful0
A big âThank Youâ to all the staff for the efficient and friendly service you have provided. The advice you offered was excellent and invaluable. I would not hesitate to recommend... Read Full Review
Comments on Agent Fees
The fees were very fair and competitive.
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