The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

0/5, 120 Reviews
33% Recommended

Jade
By : 'Jason'
Services : Letting(As a Tenant)
Rent PCM : £600
Would you recommend ? : No
Postcode : S3
Please everybody believe what you read when it comes to Noble City Living . I moved to Sheffield for three months which was a tenancy of my contract on the flat that I rented when I handed my keys back as I had ended my tenancy I have then had endless amount of emails from Jade ata saying that I’ve destroyed the room that I was in that I destroyed the bed, the sideboard, the bathroom and the wardrobe, even though the damage was already there the day I moved in as I had three people with me to witness at all And the kitchen was an absolute state and they tried to bill me for leave one of the fridges a mess even though I had my own personal fridge I owed £200 rent and I had said to her Jade ata that I would pay as soon as I was back on my feet, and when I offered to pay £20 a month which would’ve only resulted in 10 months worth of payments I was told if I don’t pay in full don’t bother at all then decided to take me to court which has put county court judgement against me and the debt has went from £200 to over £1000 as they added fees on which I was never told would be put on us when I handed my tenancy back they are trying to say that I live there for an extra two months without paying any rent even though my friend who lived next door she said as soon as I moved out, someone had moved in a week later, and yet they are still trying to bill me for stuff that I didn’t even do. the washing machines were always broken the kitchen was always a mess and pots were always left everywhere. People would knock on your door randomly to ask to borrow stuff and when you reported it because it would be silly o’clock in the morning I was told to just ignore them knocking on my door, I’ve reported multiple faults with the room ie the gas lift piston on the bed. My clogged shower drain and sink drain my toilet flush buttons which are hanging off the wall. Three of the plugs in the room didn’t work. The Aircon didn’t work and when it really would come on a foul smell would come through into all the rooms. My window was popped so always had water in between the glass. My TV never worked my desk was broken and a large screw was sticking out of it The wardrobe railing was broken and that took over a months to get replaced. The lights would cut out randomly and not come back on for at least two or three hours the key centre on the main door rarely worked all round. I just think that this is a foul place to live and I have had nothing but trouble from Jade Ata and from the company as a whole. I’ve given them my new number and I’ve still received emails saying that my number isn’t working and I need to get it updated. They have threatened to take me to court endless times even after offered set up a payment plan. The debt has now gotten to the point I can’t afford to pay off in one as I’m not working right now due to medical reasons and she is threatening to seek possession of the house I currently live in which is my parents house and she is also threatening to take members of my family who were my guarantors to court if they don’t pay yet, I’ve tried to phone them multiple times to be given the snotty answer of. If you read your emails you would know what I’ve said wouldn’t you I just think it is an absolutely vile company and I would highly recommend that nobody ever lives there I was pay nearly £600 a month for a tiny room when everything was broken and a kitchen which was absolutely disgusting and the furniture was also broken living here, caused me to have a breakdown and I had to move back home as I just couldn’t cope anymore and when I tried to explain to them why I was leaving the tenants say I was given the snotty answer from Jade Ata of don’t you think you should grow up and stand on your own two feet
By : Mary
16 Oct 2024me too
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 3 | 38 | 66 | 0 | 0 | 0 | 0 | 0 | 12 |
Noble City Living Sheffield
St Marys Gate, Sheffield, South Yorkshire
S2 4LA
01952615213
By : 'Vick'
Branch : Office 1, St Marys Gate
Services : 2
Would you recommend ? : No
Postcode : S1
The most appalling experience of my life. I genuinely don’t have words strong enough to describe how awful this place is. The staff are beyond unprofessional — it’s as basic courtesy and communication don’t exist here. Let’s start with Jade, who claims to be a manager. I have never encountered ... Read Full Review
By : 'Sofia'
Branch : Office 1, St Marys Gate
Services : 2
Sold price : £800
Would you recommend ? : No
Postcode : S3
Useless company, avoid at all costs! There’s not a single reasonable person working there, it seems like they need to pass an axxxxxle test to be employed there, especially the staff at lettings inbox and Jade. They don’t resolve any maintenance issues, property is worn out and in poor condition, ... Read Full Review

By : 'Ali'
Branch : Office 1, St Marys Gate
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : S1
I’ve had an extremely frustrating experience with Lightbox Sheffield. The support team is unresponsive and unhelpful – getting a clear or timely answer feels nearly impossible. They are quick to apply unfair charges without proper explanation, and when questioned, there's little to no ... Read Full Review
By : 'LL'
Branch : Office 1, St Marys Gate
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : S1
My contract with you had ended on June 30, 2024. For more than 3 months now, you did not give back my house keys. I kept writing emails, sending WhatsApp messages, sending registered mail, calling your phone number which keeps going to your voice mail. I know you got all these messages so why ... Read Full Review

By : 'David'
Branch : Office 1, St Marys Gate
Services : Letting( As a Tenant )
Rent PCM : £672
Would you recommend ? : No
Postcode : S3
The horrible customer service cannot be overstated. There were so many problems that I can't even remember all of them. I never leave reviews (because effort) but I feel like it's my duty to even just stop one person from going with them. They are terrible at getting back to you, are ... Read Full Review
By : Noble
31 Aug 2024David, you lived with us for 12 months, you then booked another property with us which you failed to complete the documentation in time so the booking was cancelled and the flat was relet. We then...

By : '_tenant'
Branch : Office 1, St Marys Gate
Services : Letting( As a Tenant )
Rent PCM : £672
Would you recommend ? : No
Postcode : S1
They gave me a bed filled with bed bugs. I handed the mattress back to them and bought my own. They tried to charge me and say I ‘stole the old mattress’. The staff are incredibly rude and ... Read Full Review
By : Noble
31 Aug 2024Hi Megan, thank you for your review, you claim bed bugs but when we wanted to attend to inspect and fumigate you ignored all communication, you then claimed you had to remove the mattress but...

By : 'Ugly'
Branch : Office 1, St Marys Gate
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £120
Would you recommend ? : No
Postcode : S6
Dirty, Mouldy, gross. Came for a viewing as a new student tenant. Honestly a really disgusting accomodation. This is an accom which is for students AND the public. So you can imagine the kinds of people there. This wasn’t advertised online. I booked a viewing so I will explain my ... Read Full Review



By : 'Jason'
Branch : Office 1, St Marys Gate
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : No
Postcode : S3
Please everybody believe what you read when it comes to Noble City Living . I moved to Sheffield for three months which was a tenancy of my contract on the flat that I rented when I handed my keys back as I had ended my tenancy I have then had endless amount of emails from Jade ata saying that ... Read Full Review
By : Mary
16 Oct 2024me...

By : 'Mel'
Branch : Office 1, St Marys Gate
Services : Letting( As a Tenant )
Rent PCM : £1060
Would you recommend ? : No
Postcode : S1
<p>Noble City living are the most unpleasant people I have ever had the misfortune of dealing with. Every single interaction with these people was a disaster, from arranging a viewing, signing documents, moving in, arranging maintenance, paying rent, moving out, trying to contact them in ... Read Full Review
By : hugh
21 Nov 2023I'm sorry that you, like so many others have had to deal with Jade and Gary and the monsters who are Noble. They scammed me into a 12 month contract at over £1000 per month for a studio...

By : 'Keith'
Branch : Office 1, St Marys Gate
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : No
Postcode : DN3
Please avoid this company at all costs. I cannot stress enough how they avoid your calls when you have a problem or do not contact you unless they want money. They are frightenly unprofessinnal in their dealings and management are ruthless to the core. I have never had the mispleasure to deal ... Read Full Review

By : 'Joe'
Branch : Office 1, St Marys Gate
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : S3
If I could rate 0, I would. When I read a few negative reviews I ignored it but I wish I listened. The lift never works, general maintenance is a joke, on-site gym is not fit for purpose, wierd smells in corridor. The list could go on. When leaving, I was told they could provide a reference but ... Read Full Review
By : 'Johny'
Branch : Office 1, St Marys Gate
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : TF3
Absolutely horrendous Company, Avoid at all costs. Tell lies , avoid coming back to you etc ... Read Full Review

By : 'Bailey'
Branch : Office 1, St Marys Gate
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : S1
If I can score a zero star i would but i can't. This company is a scam. Before moving in, I tried my best to contact them to make sure I sign the contract on time so as to move in on time. They kept sending me the contract with wrong name, wrong gender. The staff was super unhelpful and ... Read Full Review

By : 'Elderflower'
Branch : Office 1, St Marys Gate
Services : Letting( As a Tenant )
Rent PCM : £629
Would you recommend ? : No
Postcode : S3
Avoid. Claimed I was in rent arrears when they hadn't acknowledged receipt of said rent a fortnight earlier. Jade (MD, no less) would rather threaten court action than look through her records to check if you've paid. Unprofessional to say the least. They are looking to build ... Read Full Review

By : 'Paul'
Branch : Office 1, St Marys Gate
Services : Letting( As a Owner )
Rent PCM : £550
Would you recommend ? : No
Postcode : CF24
The sort of company that gives landlords and agents a bad name. As a landlord I consider it a matter of decency that you provide a reference for past tenants in a timely manner when requested both to help them find somewhere to live and for the landlord. After all, we ask other agents and landlords ... Read Full Review
By : 'Molly'
Branch : Office 1, St Marys Gate
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : S1
Been with these landlords for 2 years. My first renting property. They helped me with any maintenance and were quick to respond. Lovely ... Read Full Review

By : 'Lucy'
Branch : Office 1, St Marys Gate
Services : Letting( As a Tenant )
Rent PCM : £675
Would you recommend ? : No
Postcode : S8
Horrid people take ages to reply then when you have its too late poor communication and passive aggressiveness received because Jade claimed i was messing them around on purpose when in reality i was struggling finding a realtor and instead of showing basic empathy sent me a rude email today and i ... Read Full Review
By : 'Robert'
Branch : Office 1, St Marys Gate
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TF3
Recently moved into a property and the process was very easy and simple. Thank you for your help in finding me and my family our new ... Read Full Review
By : 'Katie'
Branch : Office 1, St Marys Gate
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : S1
If you end up living here, expect to regularly not have access to Wi-Fi, heating and hot water. Expect not to be treated like a human being, but as another figure on their pay check. The customer service of Noble City living is non-existent, they do not care about you or your basic needs, and they ... Read Full Review
By : Talulah
25 Apr 2023Katie, 100% agree with you. I find it totally abhorrent that these people are allowed to operate at all and face no repercussions for their bully tactics, incompetence and ...

By : 'BJ'
Branch : Office 1, St Marys Gate
Services : Letting( As a Tenant )
Rent PCM : £585
Would you recommend ? : No
Postcode : S3
Do your research. That would be my advise going into renting any property with Noble. i rented a room with them for 3 1/2 years. Its hard to remember and state all my issues i've had with the company over the years. Initally i like many others found the advertised room prices quite ... Read Full Review
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