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Asset Property Management Limited

3/5, 4 Reviews
25% Recommended

100% letting valuation accuracy

99% letting fee satisfaction

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"Over charging, do not carry..."

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1 Star Review
UserName

Shelley

By : 'S.Morris'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Postcode : BH6

27 Mar 2013
People found this helpful0

Over charging, do not carry out any work, over £500 a year for each flat and the garden barely gets done, cleaner doesn't come, the block is a mess. They use unqualified personnel and put tenants lives at risk


What agent could do to change your mind?

Actually do some work for the property instead of charging for nothing. I had to shop around to save them money, took 2 minutes and saved hundreds of pounds

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By : Malcolm Davis

20 Apr 2013

Mr Morris is unfortunately a serial complainant who despite formal approaches by this company is unwilling to meet on site to discuss his concerns but persists with repetitive complaints that have been resolved. Should anyone wish to visit the property they are more than willing to contact us for a guided tour which will highlight the lies and inaccuracies in his on line statement.

By : S. Morris

22 Oct 2013

I have given Asset Property management several chances on site to meet with me, but these have all been refused, I have suggested times and these have been ignored. They are unwilling to fix a drain outside my property which leaks human waste onto my garden and into my property. They can not call me a liar, this is slanderous. I have proof of non qualified electricians being use, I have also requested on several occasions for them to provide all test certificates. I am not the only person to complain, looking on other site will show this!

By : Malcolm Davis

23 Oct 2013

A drainage expert visited the site on 22nd October 2013 at the request of Mr Morris and found no human waste. If he chose to read the correspondence sent to him rather than proliferate new queries he would determine that we are not unwilling to repair the drain. Maintenance can only be carried out if funds are available via service charge contributions to carry out such works. He has been told the reasons why funds are not available but has chosen to ignore these. No other residents have complained at the property. We continue to address considerable queries which are raised and responses ignored. We will not be wasting further time responding to any further posts to this site but anyone is more than willing to contact us for further information.

By : S. Morris

7 Nov 2013

This is a lie, no survey was carried out, I asked for details from the management company in regards to this site visit, I have had no details or correspondence from them. Surely a drainage company would of composed a report but I have not seen anything after requesting several times. It has now gotten to the point where I had to contact Bournemouth Council to inspect the drainage and they are found to be illegal with foul waste being drained alongside rain water. I have contacted Asset to make the changes and have heard nothing back. No other residents have made complaints as they do not have waste running into their garden, to correct these drains is the responsibility of the freeholder, Asset are suppose to be acting on behalf of the freeholder but they are reluctant to do so. I have not ignored any of their responses, it is in fact the other way around. I am a fully qualified building surveyor and chartered, a major fault such as this is being ignored which will ultimately lead to further costs. If people wish to speak with me in regards to asset then I will be more than pleased to answer any questions

By : Colin

11 Jun 2014

I have also experienced the same problems with Asset Property Management. Cleaners never turn up, garden never gets done and the building I live in (which they maintain) is a complete mess. It's a shame Asset Property Management are so dismissive, two complaints on this website and look it's both me and s.morris who are in the wrong! Asset you should be ashamed!


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Address

Asset Property Management Limited
218 Malvern RoadBournemouth, Hampshire
BH9 3BX
01202 532898

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 16:00
  2. 09:00 - 16:00
  3. 09:00 - 16:00
  4. 09:00 - 16:00
  5. 09:00 - 16:00
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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5 Star Review

By : 'Edward'
Branch : Bournemouth, 218 Malvern Road
Services : Property Management (They manage our building)
Would you recommend ? : No
Postcode : BH9

29 Apr 2024
People found this helpful0

I have found their staff to be extremely friendly and ... Read Full Review

Comments (0)Was this helpful?:
I am an owner/resident of a ...

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5 Star Review

By : 'Fred'
Branch : Bournemouth, 218 Malvern Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : BH8

26 Oct 2016
People found this helpful0

I am an owner/resident of a flat within a property in Richmond Park which has been managed by Asset Property Management for over 8 years. I have never experienced an issue with dealing with Asset. I find any maintenance issues are always resolved promptly by the helpful staff. From speaking with ... Read Full Review


Comments on Agent Fees

good and very reasonable agent fees.

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Please be warned prior to ...

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1 Star Review

By : 'Colin'
Branch : Bournemouth, 218 Malvern Road
Services : Property Management (They manage our building)
Would you recommend ? : No
Postcode : BH5

4 Feb 2014
People found this helpful6

Please be warned prior to dealing with Asset Property Maintenance, you only have to look at the outside of their own office building to see what low expectations this company have when it comes to maintaining a building properly! They manage the building I live in, it's not kept clean and is ... Read Full Review

Comments (0)Was this helpful?:
Over charging, do not carry ...

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1 Star Review
UserName

By : 'S.Morris'
Branch : Bournemouth, 218 Malvern Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BH6

27 Mar 2013
People found this helpful0

Over charging, do not carry out any work, over £500 a year for each flat and the garden barely gets done, cleaner doesn't come, the block is a mess. They use unqualified personnel and put tenants lives at ... Read Full Review


What agent could do to change your mind?

Actually do some work for the property instead of charging for nothing. I had to shop around to save them money, took 2 minutes and saved hundreds of pounds

Comments (5)Was this helpful?:

By : Malcolm Davis

20 Apr 2013

Mr Morris is unfortunately a serial complainant who despite formal approaches by this company is unwilling to meet on site to discuss his concerns but persists with repetitive complaints that have...


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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10/10/2019, 2:59:55 AM by allAgents

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