The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.7/5, 15 Reviews
93% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
92% letting fee satisfaction

Jo
By : 'Sue Thomas'
Services :
Sold price : £417500
Would you recommend ? : Yes
Postcode : HP15
I sold my aunts property in haddenham last year with Tim Russ Thame so thought I would use Tim Russ to sell my property in Hazlenere.. so glad I did . Jo is so professional, helpful and so easy to deal with , she helped make this move so much easier . Thanks so much Jo for all your help , a true star x
By : Jo Roscoe
28 Jun 2023Hi Sue, Thank you so much for your very kind review. I wish you lots of happiness and laughter in your lovely new home. Jo
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £417,500 | £417,500 |
| Lettings | 100% | 92% | £900 | £1,500 |
Tim Russ & Co
5 Penn Road, Hazlemere, Buckinghamshire
HP15 7LN
01494 715544

By : 'Sue'
Services : Sales( As a Vendor )
Sold price : £417500
Would you recommend ? : Yes
Postcode : HP15
I sold my aunts property in haddenham last year with Tim Russ Thame so thought I would use Tim Russ to sell my property in Hazlenere.. so glad I did . Jo is so professional, helpful and so easy to deal with , she helped make this move so much easier . Thanks so much Jo for all your help , a... Read Full Review
By : Jo Roscoe
28 Jun 2023Hi Sue, Thank you so much for your very kind review. I wish you lots of happiness and laughter in your lovely new...

By : 'Chris'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : HP15
I have been very impressed with the regular service provided by Tim Russ agents and in particular Laura Mullen who is in charge of lettings in this branch. Laura quickly found a suitable tenant for my property. I have always been kept informed of any major or minor problems and they have always... Read Full Review
Acceptable fees

By : 'Matthew'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HP15
Thank you so much Laura Mullen. Your help and support both initially and ongoing is first class and much appreciated. Many... Read Full Review

By : 'JC'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : HP15
I was introduced to Laura through a personal friend and as I was highly dissatisfied with the Agent handling my house rental, decided to give Laura the opportunity to take over the rental. It was a decision I haven't regretted. She found me a very nice family which took over the rental of my... Read Full Review
Good

By : 'A'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HP13
From the moment of making contact with Tim Russ Letting Agents about a my interest in a specific location Laura has been fantastic with her knowledge of the area and matching the clients requirements to the right property. As an ongoing agent if there are any queries I may have, it's simply a ... Read Full Review
Fees are comparative and reasonable

By : 'Kevin'
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : HP15
As a tennant of Tim Russ, I've had a really positive experience so far. My contact Laura has been really helpful whenever I've needed her. All general enquiries have been treated politely and quickly and I have had no problems at all. When the boiler froze in the winter and I had no... Read Full Review
n/a

By : 'Jo'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : HP15
After a dishwasher disaster Laura went above and beyond to ensure we were able to have a new one installed as quickly as possible. On the few occasions that we have needed to contact her she has been, approachable,quick to respond and sorted out issues as soon as... Read Full Review
In line with other agents!

By : 'Friendly'
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : HP13
From the first viewing to our departure Tim russ have been extremely helpful and friendly. They were always there to help when we needed them dealing with anything promptly. I would recommend Tim russ as they are extremely good at finding the right property for you and also leave you to live your... Read Full Review
Good

By : 'Rebecca'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HP15
I Have been a tennant with Tim Russ and have been looked after by Laura mullen in the Hazlemere branch for the last two years. I cannot fault her level of service highly enough, she goes above and beyond to make sure that we are looked after 24/7. Would not hesitate to recommend Tim Russ above any... Read Full Review
Good

By : 'Promptness'
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : Yes
Postcode : HP13
I have been in my property almost for a year! During this year I had few small issues which Laura has assisted with great promptness and professionalism! I would like also to thank all the staff at Hazlemere, they are always kind and happy to... Read Full Review
I have been in my property almost for a year! During this year I had few small issues which Laura has assisted with great promptness and professionalism! I would like also to thank all the staff at Hazlemere, they are always kind and happy to help!

By : 'Rocket'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : HP15
I became a landlord of a property in Hazlemere and being new to this procedure decided to interview a few letting agencies. I was looking for a company that would listen to my views and act promptly when I wanted advice and something doing. I chose Tim Russ and was introduced to Laura Mullen. Laura ... Read Full Review
Good

By : 'The'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HP12
A big Thank you to Laura for walking us through the renting mine field. And finding us a wonderful property. Answering all our questions promptly and keeping us updated as things went along. Best regards The Wright... Read Full Review

By : 'Nicola'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : HP10
Laura Mullen has been responsible for letting my property over the past four years. She listens, builds up a good rapport, goes the extra mile and instinctively knows when she has the right tenant/s for your property. I can't recommend her highly... Read Full Review
Worth every penny for complete peace of mind.

By : 'Two'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : HP10
Tim Russ and specifically Laura Mullen look after two properties for us. We find Laura always to be in control of the situation and is very efficient and cheerful and a real pleasure to do business... Read Full Review
Fees are fair
By : 'Alex'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : HP16
Terrible agents if you are a tenant. They are not helpful at all If you have a issue with the property and in most cases do not relay your concerns to the landlord. Be careful of your ***deposit**** they try anything not to pay your deposit back and do not understand the fact that you were living... Read Full Review
Bad
By : Laura Mullen
1 May 2018Alex, I am sorry to read your opinion of our agency which is unusual given the positive feedback and reviews that we usually receive. I deal with all the tenancies through the Hazlemere branch and ...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.