The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.7/5, 5061 Reviews
91% Recommended
92% sales valuation accuracy
80% sales fee satisfaction

Anna

Joanne
By : 'Chris'
Services : Sales(I sold a property using them)
Sold price : £64000
Would you recommend ? : Yes
Postcode : LA14
Everyone involved with the sale of my house has been brilliant from start to finish I would definitely be recommending springbok
By : Springbok Customer Services
14 Aug 2023Your review made our day! We're elated to have provided you with a great experience, and we truly appreciate your kind words. Rest assured, your feedback will be shared with the team, who will be encouraged by your satisfaction. If there's anything else we can assist you with, please feel free to reach out. Warmest Regards, Springbok Customer Services
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 92.00% | 80.00% | £21,500 | £35,200,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 145 | 14 | 17 | 3 | 2190 | 212 | 1953 | 163 | 233 | 115 |
Springbok Properties
Chester Street, Old Trafford, Greater Manchester
M32 0RS
0800 068 7935




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By : 'Vivian'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : S60
Had a great experience with Springbok. Communication played a key role throughout the process, and Haden ensured that all updates were timely and clear. The stepbystep process was straightforward and easy to follow, making the first part of the sales journey smooth and stressfree. I truly ... Read Full Review
By : Springbok Customer Services
17 Mar 2025Thank you for your feedback. We’re pleased to know we met your expectations and provided the support you needed. Your kind words will be passed along to the team. If you require any further...
By : 'Victoria'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
When received a letter to get in touch with Springbok Properties the sale of my property, I reluctantly called them but was impressed with the way I was attended to. I was contemplating of taking other options offered by another agent even after our first interaction. However, I had no choice but ... Read Full Review
By : Springbok Customer Services
17 Mar 2025Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. If...
By : 'Louisa'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £210000
Would you recommend ? : Yes
Postcode : B14
Selling my property quickly was a priority, and Springbok Properties delivered beyond expectations. Their team was professional and attentive from start to finish, providing a fair cash offer in no time. They handled the entire process efficiently, and I was impressed with their constant updates ... Read Full Review
By : Springbok Customer Services
28 Dec 2024Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your...

By : 'N'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B16
Such a professional and friendly service. I’ve always used high street estate agents before and wasn’t sure what to expect. Can’t fault it and Annie was fantastic throughout the process from offer accepted to completion. Thank ... Read Full Review
By : Springbok Customer Services
19 Dec 2024Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your...
By : 'Thomas'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £180000
Would you recommend ? : Yes
Postcode : BA1
After having difficulties with a couple of local estate agent, I decided to try Springbok Properties after seeing an advert on facebook. They offered a fair cash price and handled the sale quickly and efficiently. The whole experience was smooth, and I was relieved to have everything taken care of ... Read Full Review
By : Springbok Customer Services
16 Dec 2024Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. ...
By : 'Sam'
Branch : Suite 7N, Trafford House, Chester Street
Services : 4
Would you recommend ? : Yes
Postcode : L6
James Keating Was super helpful and made the process smooth, highly ... Read Full Review
By : 'Amy'
Branch : Suite 7N, Trafford House, Chester Street
Services : 4
Would you recommend ? : Yes
Postcode : SE1
I am currently purchasing a property through Springbok Properties. The agent handled it well, so far my experience has been very good. From viewing to offer, from offer accepted to legal stage things are moving smoothly. Paying a reservation fee makes the purchase secure without the worry of ... Read Full Review
By : 'Matt'
Branch : Suite 7N, Trafford House, Chester Street
Services : 3
Would you recommend ? : Yes
Postcode : CV10
Very good customer service. Matt Hurford was very proactive throughout the ... Read Full Review
Very good customer service. Matt Hurford was very proactive throughout the process.

By : 'Neil'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : No
Haden has been the one to guide us through the whole process and has been so informative and patient with us and would definitely go to him advice and guidance 1010 ... Read Full Review

By : 'simon'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £215000
Would you recommend ? : Yes
Postcode : DE13
I was helping my mother in law sell her property. We agreed on a figure that we would receive on the house sale. Within 2 weeks a sale was agreed the figures we wanted. Excellent service . Can’t fault James keating, he gave us an excellent ... Read Full Review
By : 'Adrienn'
Branch : Suite 7N, Trafford House, Chester Street
Services : 4
Sold price : £103000
Would you recommend ? : Yes
Postcode : WS10
Everything went well, Haden was really helpful throughout the ... Read Full Review

By : 'Benjamin'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : No
James was helpful responsive and happy to help me out with any ... Read Full Review

By : 'Priya'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : No
To the point and very helpful in choosing my ... Read Full Review

By : 'Angela'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : No
Haden was brilliant with my house sale and kept me informed every step of the way. Very satisfied with the ... Read Full Review

By : 'Adrienn'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Sold price : £103000
Would you recommend ? : Yes
Postcode : WS10
Everything went well, Haden was really helpful throughout the ... Read Full Review
By : Springbok Customer Services
22 Feb 2026We greatly appreciate your feedback and are thrilled to know that you were satisfied with our services. Your comments will be shared with our team, who will be inspired by your kind words. If you...

By : 'House'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £132000
Would you recommend ? : Yes
Postcode : PR2
Joe was very accessible and accommodating. He was on hand when we needed him, and kept us updated through every ... Read Full Review
By : Springbok Customer Services
22 Feb 2026We are thrilled to receive such positive feedback from you! Thank you for sharing your great service experience with us. We will make sure to pass along your kind words to our team. If there's...
By : 'Joe'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : LE7
After months of using a 'high street' estate agent, decided to try Springbok. Joe Yale was our contact there and did a good job in obtaining a sale within 6 weeks. We had to reduce the price, but happy to get the sale and move ... Read Full Review
By : Springbok Customer Services
19 Feb 2026We’re grateful for your feedback and pleased we could assist you to your satisfaction. Your comments will be shared with the team, who will appreciate the recognition. Should you need anything else...

By : 'Sue'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £380
Would you recommend ? : Yes
Postcode : LE7
My home has been sold. Joe was a good person to have on your side. I would recommend him to ... Read Full Review
By : Springbok Customer Services
19 Feb 2026Thank you for your review. We’re glad to know that we were able to provide the level of service you expected. Your feedback will be shared with our team, and we hope to assist you again if needed....

By : 'Ann'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : No
It some time to sell our house, but Matt was supportive, helpful and professional throughout the ... Read Full Review
By : Springbok Customer Services
22 Feb 2026Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service ...

By : 'Alison'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £95000
Would you recommend ? : Yes
Postcode : SA14
The company and representatives of the company were very informative. They kept me up to date withe each viewing and helpful feedback after each viewing. After bad experiences with traditional estate agents Springbok was a shining star. Taryck was most helpful after a long wait the house to be ... Read Full Review
Satisfied but obviously we'd all like them to be less...however the company and agents gave worked hard to move this property for me.
By : Springbok Customer Services
19 Feb 2026We really appreciate your positive review. It’s great to hear that you were satisfied with the service we provided. We’ll make sure your feedback reaches the team. If you have any further needs,...
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SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us. If You Have a Complaint If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem. If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can. Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post. CustomerServiceManager@springbokgroup.co.uk Springbok Properties Complaints Universal Square Devonshire Street North Manchester M12 6JH To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint. We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision. If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly. www.tpos.co.uk The Property Ombudsman Ltd Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP Telephone: (01722) 333306 Email: admin@tpos.co.uk
Last updated at 8/12/2025, 3:09:03 PM by allAgents