The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1/5, 5 Reviews
0% Recommended
0% letting valuation accuracy
20% letting fee satisfaction
By : 'Elsa'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Postcode : YO30
<p>This company is a scam, AVOID THIS COMPANY OR YOU WILL BE VICTIMISED. I rented a property from the company 2 years ago, everything was broken in the flat even the oven. I called kindly and frankly was given an abusive and patronising response from the seemly (7pm) drunk owner, who despite his inability, did not fix anything for 3 months and needless to say they kept me in the sham contract as i had no choice and the owner had shown the extend of his disgusting behavior when it was too late. I have shared stories with other students, who have exactly the same issues with this man and his team. The owner *** is possibly one of the most %%% money-grabbing and heartless humans I´ve ever had to deal with, who actually owns and part owns a number of the properties, despite the legal implications. He laughs at peoples misfortune with such bravado that I was present at a signing in which he was actually making fun and insulting of a coursemate of mine who had called the previous night after a kitchen (of which they had to pay in full of course, with no services provided) had flooded. I did not get my deposit back, despite the house being in a better shape than before. This cartoon villain will try to be civil when you sign your contract then will become his cruel normal self the next day. *** is well known in York by locals for being a scammer. Just semi legal robbery from a widely known *^*^* greedy landlord, of which I have heard his vile comments myself. Avoid this company, you WILL regret it. Please if you have similar problems please report to us at European Law Students' Association (ELSA) who have already filed a number of complaints about the owner and need more reports - Helga (ELSA)</p>
By : Complaints Dept
11 Aug 2023We are deeply concerned about this public post. The content is fabricated and unquestionably libellous, both to 2LET Agency and to the European Law Students' Association, who the author claims (falsely, we hope) to represent. The claims in the post are quite spectacular and obviously unfounded. It is concerning that AllAgents permits the publication of blatant abuse such as this. We have no option but to instigate legal action to try to redress this situation. 2LET Agency is committed to the provision of a high quality service to both tenants and landlords and we take any legitimate complaints extremely seriously.
By : Helga Thompson
11 Aug 2023Again to all previous claims, to all students/ ex tenants who would like to supply us with more evidence, please come forward as the case goes forward. However, we have enough information (photos/call history, email, recordings etc.) to back up our claims, even including testimonials against the owner himself. Anyone looking to pass on further information, we encourage to come forward and to ignore the threats above, we can assure you is a only a defence, as we have collected enough information over the last 5 years to back up any counter claim, as this has been a long term issue.
By : Helga Thompson
11 Aug 2023We suggest 2LET Agency not to compromise themselves further by dismissing claims as "fabricated" or "libellous" or even "abuse " as we have enough information to back this up, even down to housing contracts registered to the owner, however with a different name listed on the contract. Given what this agency has caused students to endure through only the period of the last 5 years that they would use the term "abuse" (we have received claims dating further back) we suggest 2let Agency to wait until the official claim is shortly filed, before knowingly spreading more disinformation online as this can be used against them. 2Let Agency themselves know the reality of these claims and will soon need to respond to them officially.
By : 2LET Agency legal
4 Sept 2023As an update, 2LET Agency has begun legal proceedings in the light of this false and libellous review. The European Law Students' Society have been engaged as part of the legal action that we have been forced to take . The ELSA have categorically denied any knowledge of or involvement with this reviewer or their review, a response that our legal representative entirely expected to receive. Our legal team are awaiting responses from the other establishments that the reviewer claims to be associated with and we expect similar replies.
By : Helga Thompson
12 Sept 2023Again we suggest all students to do their research, be smart, check other online reviews, speak to the university about this company. Of course, we have received no contact from "2LET Complaints Dept" or "2LET Agency legal" (there are max. 4 people working for him). Given the large volume of requests we have received from students to investigate the company, this will be presented to 2let Agency directly and through the correct channels.
By : Jessica Holt
24 Mar 2025It’s funny seeing the exact same review I made, with the agency threatening legal action. 2 Let, you’re only threatening legal actions towards anyone who creates a review because you want to scam more and more people out of money and make more young people miserable. Disgusting cretins. I rented a flat in 2021 and had the worst experience, and they still conned my uncle out of 4 grand that he’s only just finished paying off. Start taking accountability for your overpriced shabby mouldy flats, and your rude, vile, bullying employees. Your agency should be flushed. Trust me, I am going to make sure with every fibre of my being your company gets completely shut down because you bet I’m not over the misery you caused to me and my partner in 2021.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 20.00% | £825 | £1,100 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 5 | 0 | 0 | 0 | 0 | 0 | 0 |
2 Let Agency
52 Gillygate, York, Yorkshie
YO31 7EQ
01904 675200
By : 'Henry'
Branch : York, 52 Gillygate
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : YO31
This company should be ashamed of itself, they do not return deposits when the house is in exactly the same state as entrance. The member of staff ... Read Full Review
By : 2LET Agency
18 Sept 2023We are concerned that this tenant has cause for complaint. However, the review is incomplete and we have no record of a tenant with this name, so we are worried that the tenant's complaint may be...
By : 'Elsa'
Branch : York, 52 Gillygate
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : YO30
<p>This company is a scam, AVOID THIS COMPANY OR YOU WILL BE VICTIMISED. I rented a property from the company 2 years ago, everything was broken in the flat even the oven. I called kindly and frankly was given an abusive and patronising response from the seemly (7pm) drunk owner, who despite ... Read Full Review
By : Complaints Dept
11 Aug 2023We are deeply concerned about this public post. The content is fabricated and unquestionably libellous, both to 2LET Agency and to the European Law Students' Association, who the author claims...

By : 'ESE'
Branch : York, 52 Gillygate
Services : Letting (As a Tenant)
Rent PCM : £1100
Would you recommend ? : No
Postcode : YO30
Avoid this firm, unprofessional, no clue what they are doing, liars, try to bully and intimidate. Over all a complete sham of a ... Read Full Review
By : Rob
21 Sept 2022Reviewer ESE....we are extremely concerned as to what circumstances could have led you to post such an uncomfortable review. We would like to try to address these circumstances if you can provide...
By : 'Alison'
Branch : York, 52 Gillygate
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : YO31
Overpriced rent without bills included for what it was worth, flat wasn't in good condition to begin with. They made a huge deal over really minor things just so they had excuses to take some money out of the deposit at the end of the year. On receiving the deposit via post, the letter ... Read Full Review
By : Helga Thompson
9 Aug 2023This company is a scam, AVOID THIS COMPANY OR YOU WILL BE VICTIMISED. I rented a property from the company 2 years ago, everything was broken in the flat even the oven. I called kindly and frankly...
By : 'Maddy'
Branch : York, 52 Gillygate
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : YO31
If I could give this agency 0 stars, I would. DO NOT DEAL WITH THIS AGENCY. My room was very damp and mould began to grow on the walls: after telling the agency, they (rather rudely) told me to turn my heating up and keep the windows open all the time- note my bedroom was on the ground floor. On ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.