The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 387 Reviews
95% Recommended
98% sales valuation accuracy
98% letting valuation accuracy
98% sales fee satisfaction
96% letting fee satisfaction

Lauren
By : 'Denise'
Services : Letting(As a Owner)
Rent PCM : £1700
Would you recommend ? : Yes
Postcode : RM15
I naturally have very high expectations and I have to say that Beresfords consistently exceeded them. Our property, unexpectedly came up for renewal in November and I was incredibly concerned about the prospect of finding a new tenant with it being so close to Christmas. I spoke to Karen and she was absolutely fabulous. She reassured me, took control and skilfully guided us through the process. The entire team is simply superb, from Karen, Lauren M, Christopher, Lauren J, Abby and Leanne. They have a real sense of urgency and empathy, resulting in us securing new tenants in November. Each of them epitomise, efficiency, professionalism and tenacity. They continuously kept us informed and went beyond expectations. They work tirelessly hard to do the best for both tenant and landlord. An absolute joy to work with alongside flawless delivery! Thank you.
By : Christopher Dutton
14 Apr 2023Denise I wanted to thank you personally for your glowing review and kind words. Myself and the team are thrilled with the rave review and 5* rating. Christopher Dutton Area Director Residential Lettings
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98.00% | 98% | £60,000 | £9,000,000 |
| Lettings | 98% | 96% | £825 | £3,500 |
Beresfords
16 Station Road, Upminster, Essex
RM14 2UB
sell: 01708 222200 lett: 01708 222211


By : 'RICKY'
Services : Sales( As a Vendor )
Sold price : £550000
Would you recommend ? : Yes
Postcode : RM17
Five stars simply aren’t enough Charlotte Micallef and her incredible team at Beresfords Upminster. From start to finish, Charlotte was exceptional—her knowledge of the market, her professionalism, and her genuine passion helping her clients shine through in everything she does. Nothing was... Read Full Review
Beresfords weren’t the cheapest agent, but you truly pay for what you get. If you want an agent who will work hard to achieve the best possible price in the market, they are the team to trust. My home is my biggest asset, and I’m genuinely glad I chose Beresfords to handle the sale.


By : 'Elaine'
Services : Sales( As a Vendor )
Sold price : £400000
Would you recommend ? : Yes
Postcode : RM14
Charlotte is simply amazing! She handled the sale of my home with so much care and professionalism. Her communication was constant, her advice honest, and her energy infectious. Thank you all your help and the advice with the sale. This has been an emotional sale me, so a special thank you to you ... Read Full Review
By : 'Reza'
Services : 2
Would you recommend ? : Yes
Postcode : RM2
Jordan was exceptionally helpful recently when we had serious issues with both our boiler and our refrigeratorfreezer at the same time. She patiently read all my numerous emails and answered all my calls and helped us a lot during our hard times; she did everything she could in the last two weeks ... Read Full Review
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By : 'Joanne'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RM14
Our experience with the whole team was brilliant - especially Charlotte, Callie, Josh and James. All went above and beyond to get us viewings and sold. Contact throughout was great and had updates about every viewing. Great service and thank you... Read Full Review
By : 'Luke'
Services : 17
Would you recommend ? : Yes
Postcode : RM14
Want to shout out Karen Aylesbury who has done nothing but support us since we moved - various issues have come up with our home but she arranged repairs each one quickly and professionally. She’s so nice to chat with and can’t recommend her enough. Sorry what’s that? Did I hear you say she... Read Full Review
By : 'Luke'
Services : 17
Would you recommend ? : Yes
Postcode : RM14
Want to shout out Karen Aylesbury who has done nothing but support us since we moved - various issues have come up with our home but she arranged repairs each one quickly and professionally. She’s so nice to chat with and can’t recommend her enough. Sorry what’s that? Did I hear you say she... Read Full Review

By : 'Brain'
Services : Sales( As a Vendor )
Sold price : £1000000
Would you recommend ? : Yes
Postcode : RM14
I honestly can’t praise Charlotte Micallef, the Senior Branch Manager at Beresfords in Upminster, highly enough. From the moment she came out to value my father’s house, I knew she was the right person the job. I had five different estate agents over, and Charlotte stood out from them all by... Read Full Review


By : 'KS'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RM14
We had an outstanding experience working with Charlotte and Josh at Beresfords, Upminster. We were delighted to be in a safe pair of hands with this agent. From start to finish, they were efficient, honest, and open in every part of the process. This was very unique to previous experiences with... Read Full Review


By : 'Liz'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RM14
We have been delighted with the service we received from Charlotte and her team at Beresfords in... Read Full Review

By : 'Laura'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
Postcode : RM14
We are currently working alongside Beresfords to purchase a property and have been very happy so far with the communication and prompt replies from Josh. He has been professional and knowledgeable and has kept use updated with each step so far. We are sure this will and all will stay on track with ... Read Full Review

By : 'Igor'
Services : Sales( As a Buyer )
Sold price : £485000
Would you recommend ? : Yes
Postcode : RM14
It was easy to get in touch and get... Read Full Review


By : 'Paul'
Services : Sales( As a Vendor )
Sold price : £575000
Would you recommend ? : Yes
Postcode : RM14
I recently sold my house with Beresfords in Upminster and I honestly cannot praise them enough. From the very start, Charlotte Micallef, the Senior Branch Manager, stood out from the rest. I had four other agents come to value my property, but Charlotte was miles ahead – she had the drive,... Read Full Review
Their fees may be a little higher than some other agents, but you really do get what you pay for. The service, professionalism, and results Beresfords deliver are second to none – worth every penny.

By : 'Edward'
Services : Sales( As a Vendor )
Sold price : £950000
Would you recommend ? : Yes
Postcode : RM14
I had the absolute pleasure of working with Charlotte Micallef, Senior Branch Manager at Beresfords in Upminster, and I can honestly say she is the best estate agent I have ever dealt with. Charlotte recently sold my house £1,000,000, and the service she provided was nothing short of... Read Full Review
With Beresfords, you really do get what you pay for – their service was absolutely amazing and worth every penny of the fee.

By : 'Claire'
Services : Sales( As a Vendor )
Sold price : £1150000
Would you recommend ? : Yes
Postcode : RM14
I cannot recommend Charlotte Micallef, Senior Branch Manager at Beresfords in Upminster, highly enough. From the very beginning, she went above and beyond to deliver the highest level of service I have ever experienced from an estate agent. Charlotte is trustworthy, honest, reliable, and... Read Full Review
The price reflects the quality of service.

By : 'Antony'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CM13
The process from start to finish went smoothly. I wasn’t contacted each week which was correct, but updated as and when necessary. If I did have any issues or concerns they were on hand at all times. Everything was dealt with in a friendly and professional manner. Any buying or selling of property ... Read Full Review
By : 'Antony'
Services : 3
Would you recommend ? : Yes
Postcode : CM13
The process from start to finish went smoothly. I wasn’t contacted each week which was correct, but updated as and when necessary. If I did have any issues or concerns they were on hand at all times. Everything was dealt with in a friendly and professional manner. Any buying or selling of property ... Read Full Review

By : 'Mary'
Services : Sales( As a Vendor )
Sold price : £1
Would you recommend ? : Yes
Postcode : RM14
Charlotte Micallef is absolutely brilliant – a credit to Beresfords in Upminster. From start to finish, she made the whole process seamless and stressfree. Charlotte is polite, positive, and extremely accurate in her valuation. Her advice was spot on and incredibly helpful throughout. What really ... Read Full Review

By : 'MR'
Services : Sales( As a Vendor )
Sold price : £625000
Would you recommend ? : Yes
Postcode : RM14
I can honestly say that Charlotte Micallef, Senior Branch Manager at Beresfords Upminster, is the best estate agent I have ever dealt with. From the very first meeting, when she came to value our home, she stood out head and shoulders above every other agent – not just because of her knowledge and... Read Full Review
Yes, the fees may be slightly higher than some other agents, but I can honestly say they are worth every penny. The level of service, professionalism, and results achieved more than justify the cost – you truly get what you pay for, and in this case that means peace

By : 'charlotte'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
Postcode : RM14
absolutely brilliant - a cedit to beresfords and would not use another agent to sell because of Charlotte. She is polite, positive, extremely accurate in her valuatio and gives wonderful advice. Excellent communicator who puts you at ease and makes you feel very valued as a client and very... Read Full Review
fantastic

By : 'Erin'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RM14
Very professional and friendly service from Charlotte. Went the extra mile to get our sale completed. Thank... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
https:\/\/www.beresfords.co.uk\/complaints-procedures\/
Last updated at 4/9/2018, 7:23:52 AM by allAgents