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Assured Estate Agents

1/5, 10 Reviews
0% Recommended

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Assured Estate Agents have been excluded by The Property Ombudsman: This agent has failed to pay two compensatory awards totalling nearly £6,000. TPO found that in both cases Assured Estate Agents had not paid over money owed. The first was to a tenant who had paid 11 months rent upfront but vacated a month earl
y due to the landlord selling. The second complaint came from a landlord who had not received nine months’ rent, despite the tenant providing evidence that payments had been made. TPO has been advised by the agent that they are no longer Assured Estate Agents Ltd and are now AE1 Lettings Limited. (source https://www.tpos.co.uk/members/item/six-agents-excluded-from-the-property-ombudsman-scheme-in-q4-2022)
"I had the unfortunate..."

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1 Star Review
UserName

Asa

UserName

Harrison

By : 'Shakerab'
Services : Letting(I am a Landlord / Landlady)
Rent PCM : £900
Would you recommend ? : No
Postcode : M38

25 Jan 2023
People found this helpful7

I had the unfortunate displeasure of attempting to use the services of Assured Letting Agent run by Harrison CLayton. I approached their Walkden branch. I've transferred £7900 for refurbishment works to our rental property. This was done in October, after being told the work would take 2-3 weeks, by January nothing had been done, Harrison and Asa dodged our calls, texts and emails, only replying when I threatened to take the money back. Stating the Xmas period and high quotes. Eventually by January I had e enough, googled his name and feared the worst. When I presented Harrison with the fact that he had scammed people in the past, he returned all but £1100 of my money, stating that the online comments where just “trolls” however I have spoken to a few people and I feel awful for them, they are honest decent people who don't deserve this. I did my own research and I found that my work has taken so long because he could not find anyone to complete the works due to getting a reputation of not paying people. I feel incredibly lucky to have received the majority of my money back. However have requested invoices for the £1100 missing and he has not produced these at all. I will be going to the high court if I don't receive a substantial amount back as waste removal does not cost £1100. I feel bad for other people who have not got a penny back from Assured/ Harrison. Save yourself some heartbreak and stay away!

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By : Claire Louise

26 Apr 2023

Hi Shakerab, Sorry to read of your experience. Please feel free to get in contact with me about this. I have helped out other Landlords who have had similar experiences and been left with a tenancy in limbo and lost rent as a result of this agency. I work locally, and I have over 10 years experience in the sector. I can provide testimonials from other Landlords and can offer different service level options. Claire Louise- 07971332453 Best Wishes


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I will be pursuing my money ...

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1 Star Review

By : 'Ali'
Branch : Blackburn, 235 Accrington Rd
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : PR1

28 Jan 2023
People found this helpful10

I will be pursuing my money which is owed to me in the thousands. I have all evidence and legal route to be pursued. Avoid at all ... Read Full Review


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Comments (2)Was this helpful?:

By : Claire Louise

26 Apr 2023

Hi Ali, Sorry to read of your experience. Please feel free to get in contact with me about this. I have helped out other Landlords who have had similar experiences and been left with a...


I had the unfortunate ...

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1 Star Review
UserName

UserName

By : 'Shakerab'
Branch : Blackburn, 235 Accrington Rd
Services : Letting (As a Owner)
Rent PCM : £900
Would you recommend ? : No
Postcode : M38

25 Jan 2023
People found this helpful7

I had the unfortunate displeasure of attempting to use the services of Assured Letting Agent run by Harrison CLayton. I approached their Walkden branch. I've transferred £7900 for refurbishment works to our rental property. This was done in October, after being told the work would take 2-3 ... Read Full Review

Comments (1)Was this helpful?:

By : Claire Louise

26 Apr 2023

Hi Shakerab, Sorry to read of your experience. Please feel free to get in contact with me about this. I have helped out other Landlords who have had similar experiences and been left with a...


Harrison, assured estate ...

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1 Star Review
UserName

UserName

By : 'John'
Branch : Blackburn, 235 Accrington Rd
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : BB5

18 Jan 2023
People found this helpful11

Harrison, assured estate agents or whatever new name he is trading under now has instructed a solicitor to contact the review page claiming defamation. Please provide as much evidence as possible. I have included further screenshots, I am a real person and you cannot pretend this is a fake ... Read Full Review


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Comments (1)Was this helpful?:

By : Sylvia

20 Jan 2023

Hi John, The new name of the shop is "Watson Edwards Estates Ltd". Sorry to hear that you have been having problems too. They wouldn't send me a copy of the Tenancy agreement either, even...


If I could leave 0 star, I ...

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1 Star Review
UserName

By : 'Galina'
Branch : Blackburn, 235 Accrington Rd
Services : Letting (As a Owner)
Rent PCM : £700
Would you recommend ? : No
Postcode : BL3

19 Dec 2022
People found this helpful11

If I could leave 0 star, I would. I wish I read all those reviews about Harrison Clayton before he misled me into signing a rent guarantee contract with them. Do not believe a single word he says! I am surprised they are still operating, considering how many people raised complaints against them, ... Read Full Review

Comments (5)Was this helpful?:

By : Alex

19 Dec 2022

Hi Galina. YOU ARE NOT ALONE. Make sure you leave reviews everywhere to stop others from getting...


...

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1 Star Review
UserName

By : 'Daniel'
Branch : Blackburn, 235 Accrington Rd
Services : Letting (As a Owner)
Rent PCM : £475
Would you recommend ? : No
Postcode : BB5

19 Dec 2022
People found this helpful9

"Harrison Clayton" (currently) previously Daniel (Dan) Burns is a con man. He's been at it for years. See my attached items of my ever growing portfolio of evidence. If this helps just one person to avoid the stress and upset that this "man" has caused me, then it has ... Read Full Review


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Appalling ...

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1 Star Review

By : 'Annoyed'
Branch : Blackburn, 235 Accrington Rd
Services : Letting (As a Owner)
Rent PCM : £650
Would you recommend ? : No
Postcode : PR9

25 Oct 2022
People found this helpful24

Thoroughly check everything! Do a thorough search of all CMP providers to make certain your money is protected. I found out to my cost that they’re operating illegally. Trading Standards are aware and there are several cases open with the PRS. Check out the reviews on GetAgent too, ... Read Full Review

Comments (5)Was this helpful?:

By : Judge Rinder

26 Oct 2022

wow, someone is angry I notice you are making a big noise and trying to drum up support. I can't help but think you aren't telling us the full truth. As correct me if I'm wrong surly someone with ...


Total scam artist, ...

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1 Star Review

By : 'attif'
Branch : Blackburn, 235 Accrington Rd
Services : Letting (As a Owner)
Rent PCM : £600
Would you recommend ? : No
Postcode : BB1

19 Oct 2022
People found this helpful4

Total scam artist, shouldn't be allowed to run a business let alone an estate agent, takes money from tenants, doesn't pay landlords, as well as placing undesirable tenants into your property that damage the hell out of it. and you can't get any answers from anyone in the office. ... Read Full Review

Comments (0)Was this helpful?:
If I could leave a zero I ...

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1 Star Review

By : 'Hassan'
Branch : Blackburn, 235 Accrington Rd
Services : Letting (Property Management)
Would you recommend ? : No
Postcode : BB1

5 Oct 2022
People found this helpful2

If I could leave a zero I would avoid at all cost. These guys give crooks a bad name. Still owes rental for a managed property. So far they have only managed to line thier own pockets. Taking them to small ... Read Full Review

Comments (0)Was this helpful?:
Worst agent I have ever dealt ...

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1 Star Review

By : 'John'
Branch : Blackburn, 235 Accrington Rd
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : BB5

26 May 2022
People found this helpful24

Worst agent I have ever dealt with, spoke to two othe landlords in the area and he has done the exact same thing to them. Mismanagement the property withheld rent and won't release documents and ... Read Full Review

Comments (6)Was this helpful?:

By : HARRISON CLAYTON

20 Oct 2022

FAKE REVIEW - We do not have (or ever had) any clients by the name of...


I cannot say avoid to many ...

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1 Star Review
UserName

By : 'Daniel'
Branch : Blackburn, 235 Accrington Rd
Services : Letting (As a Tenant)
Rent PCM : £725
Would you recommend ? : No
Postcode : M1

11 Apr 2022
People found this helpful14

I cannot say avoid to many times... Thanks to Harrison and his company I'm now homeless, I rented the house off him from his company, 3 months into the tenancy, the landlord went to a different lettings agent as Harrison was more than useless and incompetent, 3 months on now I'm hearing ... Read Full Review

Comments (5)Was this helpful?:

By : HC

5 Jul 2022

FAKE REVIEW - We have never had a Tenant by the name of...


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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Assured Estate Agents

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