William H brown told me I'd need zero deposit to get a house as people preferred that, then gave us no information to help us decide, left it until last minute knowing we were desperate and then choice the 0% deposit people us (ive since found out that should have been our opinion on who we use)... Read Full Review

I rented a property managed by William H Brown 3.5 years, and it has been a positive experience. I feel that they are evenhanded with both tenants and landlords, and are quick to deal with maintenance issues. In particular I would like to single out Lauren Collins, who has always been really... Read Full Review

Sincerely I was impressed with the professionalism and attitude display by Mekena & the rest of the team. They are exceptional and always willing to help and give clients the best... Read Full Review

Excellent experience from first contact to viewing and then proceeding to complete paperwork for our new letting in a timely and friendly manner. This team are top class! Thank you... Read Full Review

The worst agent ever I have been calling them for 4 days they keep saying that they are busy they can not even spend 1 minute for me to give me some details of a flat. Very rude staff!! I am so pissed... Read Full Review

Am awful experience at Ipswich east branch, we were buying a house and from the moment we offered the lies started. There was no due diligence, we ha e since found out that the owners of the property we were buying were con artists. There was a complete lack of communication, emails and calls... Read Full Review

I have no words enough to thank Lil Maile and her team, for all the dedication and attention I got from them to buy my property. They really do the extra mile and all the difference. After the offer the team makes all the difference giving you master support. I'm sure I couldn't face... Read Full Review

I have received exceptional service from Charley Howgego, our lettings negotiator. She was so efficient, friendly and found us a tenant very quickly. Charley is very professional. Thank... Read Full Review

Where do I begin? This company is an absolute joke, Lynne Mitcham the 'lettings manager' in my opinion has no idea of the rental market or my needs as a potential landlord, the whole process from trying to book an appointment to finally getting an appointment was a joke, these... Read Full Review

Needed a B2L and a re-mortgage, Jemma Davies was brilliant, great rates, very helpful throughout the whole process, would use... Read Full Review

I purchase a flat in 2018 - WHB's advertising details were highly misleading. For example: " Entrance area & entry phone system to each apartment". What that actually meant was that each apartment has a entry phone handset but no actual facility/mechanism to allow visitors in... Read Full Review

Complete lack of integrity from this agent. There should be laws to stop agents from being so dishonest to members of the public that are just trying to buy or sell their property. This agent will push their own agenda at any cost, I would not recommend... Read Full Review

Spoke to Joshua Newell today regarding some tenant related enquiries. To begin Joshua provided me inaccurate information and was very rude and abrupt over the telephone. He displayed a lack of professional communication skills and hung the phone up on me. Very poor customer service. Beware of this... Read Full Review

I reported 2 issues to Viki Smith on Friday morning, a sink blockage and an issue with the oven door, and she resolved them quickly for me. The engineering arrived on Friday afternoon to unblock the sink, and the oven door was taken away for repair on Monday morning. Viki was helpful, polite,... Read Full Review

Joshua contacted us to renew our contract. We are landlords to 3 properties all let using William Brown offices in East Anglia. He has proved to be prompt efficient and polite at all times. He answers all queries immediately and his explanations are very clear and concise. He Has been most helpful ... Read Full Review

Lauren was very helpful and always quick to answer. She is a first class employee. Thank you very much! Hope to continue dealing with you in the... Read Full Review

Jessica has helped me very competently and cheerfully with managing my rented property over the last few years and has gone out of her way to make things happen smoothly, when complications with tenants activities have arisen. I am very happy to give praise where praise is... Read Full Review

Everytime Jessica Perry help us with everything and support us!She is a very good agent!Hope everybody be like... Read Full Review

Jessica has proved to be a very reliable, consistent and hard working member of William H Brown's staff, she replies to messages quickly and handles all issues with regards to long-distance landlordship very competently. As I live and work in the US and this throws up alot of unexpected problems,... Read Full Review

We have let a number of properties through Sequence and worked with a number of their agents. Kristie has been the most efficient and effective and answered our questions and concerns promptly by phone or email. We had wondered about staying with Sequence but we felt working with Kristie was a... Read Full Review