The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

2/5, 9 Reviews
22% Recommended
100% sales valuation accuracy
50% letting valuation accuracy
60% sales fee satisfaction
60% letting fee satisfaction

fran
By : 'Ashley thorpe'
Services : Letting(Prospective Landlord/Tenant)
Rent PCM : £2750
Would you recommend ? : No
Postcode : LN5
I would give this company less if i could. I live in spain and im pregnant i cant fly for first 3 months to witch i will then be renting a property and then buying property again in the uk. I simply asked if i could have a virtual viewing as i need to have things set up asap for the next few months. After waiting over a week for them going back and forth to come back to me again ( after me chasing ) they refused and said i would need to be in person. ( I cant fly !!!) The other companies have been amazing with us and have no issue with us viewing their property virtually. When i can fly we would obviously meet them but why does seeing my whole body make a difference for a viewing? I would hate to be the owner of the property leaving this company to look after it for me. Costing money and not helping by the looks of it. Plus they could have had a house sale out of us after the lease. Communication is terrible and service is no better.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 60% | £285,000 | £285,000 |
| Lettings | 50% | 60% | £750 | £2,750 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 1 | 1 | 1 | 0 | 0 | 0 | 0 | 5 |
Mount & Minster
Atton Place, 32 Eastgate, Lincoln, Lincolnshire
LN2 1QA
01522 716204
By : 'K'
Branch : Lincoln, Atton Place, 32 Eastgate
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : LN1
Poor experience. Arranged a viewing of a property that had just gone on the market. Travelled 40 miles to see said property. Three quarters through the viewing the agent asked if we’d seen the email sent a couple of hours before. We hadn’t. Best and final offers required in ... Read Full Review

By : 'Ashley'
Branch : Lincoln, Atton Place, 32 Eastgate
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £2750
Would you recommend ? : No
Postcode : LN5
I would give this company less if i could. I live in spain and im pregnant i cant fly for first 3 months to witch i will then be renting a property and then buying property again in the uk. I simply asked if i could have a virtual viewing as i need to have things set up asap for the next few ... Read Full Review
By : 'K'
Branch : Lincoln, Atton Place, 32 Eastgate
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : LN2
They failed to complete contractual obligations which resulted in my property damage which they took no responsibility for and and had to be resolved with Property Ombudsman intervention. Service provided to my tenant was also very slow and unprofessional. Do not do business with ... Read Full Review
By : 'Marc'
Branch : Lincoln, Atton Place, 32 Eastgate
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £795
Would you recommend ? : No
Postcode : LN4
Went through them to rent a house in blankney where I'm from had a gurantor in my dad who was going to be paying the rent for me and my son something came back on credit check for me to which they gave kepted the nearly £200 and basically said that's it won't return my emails ... Read Full Review
By : 'Lisa'
Branch : Lincoln, Atton Place, 32 Eastgate
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Never phoned me back very patronising and said if I don't work with them I would not be allowed to view the property in Wellingore Hall Street. I feel sorry for the vendors having agents like these. Absolutely shocking customer ... Read Full Review

By : 'Megan'
Branch : Lincoln, Atton Place, 32 Eastgate
Services : Sales (As a Vendor)
Sold price : £285000
Would you recommend ? : Yes
Postcode : LN5
Mount & Minster were recommended to us by a lawyer in lincolnshire who we have trusted for many years. We put our mothers house up for sale in Wellingore and we were really impressed with them throughout the process. We weren't living local and the regular updates on the people ... Read Full Review
By : Brian
3 Apr 2024One of the worst agents to let your property with . Rented out my property unfurnished , my tenant left all his furniture after the tenancy ended. Mount and minister said I as the landlord had to...

By : 'Rachel'
Branch : Lincoln, Atton Place, 32 Eastgate
Services : Letting (As a Tenant)
Rent PCM : £750
Would you recommend ? : Yes
Postcode : LN6
We have been renting a property from Mount & Minster since April 2020. The team were extremely helpful in arranging our move during the lockdown period whilst adhering to the lockdown rules. Since our tenancy started communication with the agents has been impeccable and we are very thankful ... Read Full Review
By : 'Buckley'
Branch : Lincoln, Atton Place, 32 Eastgate
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : TA3
I am absolutely appalled and shocked at the treatment of the agents from this branch. From the moment of contact we both found their approach off hand and rude. We were promised a property over the phone and were told we were first in line. It now transpires that the property in question has been ... Read Full Review

By : 'Charles'
Branch : Lincoln, Atton Place, 32 Eastgate
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £2000
Would you recommend ? : No
Postcode : LN8
We were interested in letting a property advertised by Mount & Minster. We gave full details to Daniel Baines and asked him to double check with the landlord that they would be happy with everything. He said it was fine and we could view the property. We drove 3 hours to view the property. ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 9/24/2019, 3:03:47 AM by allAgents