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91BC Property Services

1.7/5, 16 Reviews
6% Recommended

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3 Star Review

By : 'M.'
Services : Property Management(They are our factor)
Would you recommend ? : No
Postcode : G20

18 Apr 2023
People found this helpful0

The only person who was able to help with my overcharges was Matthew from the finance team, I was ignored for weeks by most other members of staff after many calls and emails. Another male advisor escalated my problem to the finance team, so many thanks to him too! If only all the workers were as helpful as them!

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91BC Dishonest ...

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1 Star Review

By : 'paul'
Branch : Glasgow, Garscadden House, Garsacdden Road
Services : Letting (Property Management)
Rent PCM : £595
Would you recommend ? : No
Postcode : ML3

27 Nov 2024
People found this helpful2

91BC Authorised emergency repairs at one of their factored properties now they refuse to pay. Ellis denies having the conversation, now that trace and access works have been carried out! Vert dishonest and unprofessional .Beware all trades out there. You will not get paid. Be vey wary potential ... Read Full Review

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Dishonest ...

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1 Star Review
UserName

By : 'Weary'
Branch : Glasgow, Garscadden House, Garsacdden Road
Services : Letting (As a Owner)
Rent PCM : £80000
Would you recommend ? : No
Postcode : G31

15 Oct 2024
People found this helpful1

Such a disappointment. Promise a lot. Deliver nothing. Possibly grew too fast. Mail goes unanswered. Staff leave. No responsibility is ever taken the only reliable thing is the bill . We changed to them but are planning to leave. In fact I'm selling up because of the ... Read Full Review

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DO NOT USE THIS COMPANY. We ...

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1 Star Review
UserName

By : 'Sam'
Branch : Glasgow, Garscadden House, Garsacdden Road
Services : Property Management (They are our factor)
Would you recommend ? : No
Postcode : G41

3 Oct 2024
People found this helpful4

DO NOT USE THIS COMPANY. We bought a flat that 91BC factored and the experience has been nothing short of miserable. Repeated missed deadlines, customers constantly chasing jobs for literally years, disputes left unanswered, shady fees introduced. We have recently sold and bought a house and a ... Read Full Review

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Don't use this company ...

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1 Star Review
UserName

By : 'john'
Branch : Glasgow, Garscadden House, Garsacdden Road
Services : Letting (Property Management)
Would you recommend ? : No
Postcode : G44

17 Apr 2024
People found this helpful1

Don't use this company Very unprofessional, our property manager i possibly the most incompetent person that I have had the displeasure of being in contact with. Property manager is as useful as an ashtray on a ... Read Full Review

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If I could give no stars I ...

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1 Star Review
UserName

By : 'Alex'
Branch : Glasgow, Garscadden House, Garsacdden Road
Services : Property Management (They are our factor)
Would you recommend ? : No
Postcode : G12

3 Jan 2024
People found this helpful3

If I could give no stars I would...not fit for purpose. We moved from Hacking and Paterson. 91bc is so much worse - if that is possible. They get nothing done. We have jobs outstanding for months and years. Meanwhile water is seeping into our building causing further damage. They care not a jot. ... Read Full Review

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Absolute chancers. Say ...

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1 Star Review
UserName

By : 'Ian'
Branch : Glasgow, Garscadden House, Garsacdden Road
Services : Property Management (They are our factor)
Would you recommend ? : No
Postcode : G43

18 Dec 2023
People found this helpful3

Absolute chancers. Say anything to sign people and then treat dreadfully. Extremely ignorant when you eventually speak to ... Read Full Review

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Poor service, not worth the ...

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1 Star Review

By : 'liberated'
Branch : Glasgow, Garscadden House, Garsacdden Road
Services : Property Management (They are our factor)
Would you recommend ? : No
Postcode : G41

24 May 2023
People found this helpful11

If we can save anyone else from the hassle of using 91BC then... do not change to this company. They have insuffiient skills and experience in building management. They seem more interested in taking in money than providing any service. Their service is terrible. Communication is terrible. ... Read Full Review

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Worst company ever. Conjuring ...

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1 Star Review

By : 'Don’t'
Branch : Glasgow, Garscadden House, Garsacdden Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : G12

28 Apr 2023
People found this helpful7

Worst company ever. Conjuring huge jobs for themselves, seriously overcharging, bullying tactics. Play with words, to try to confuse you. Not in anyway ... Read Full Review

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Hit and ...

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3 Star Review

By : 'M.'
Branch : Glasgow, Garscadden House, Garsacdden Road
Services : Property Management (They are our factor)
Would you recommend ? : No
Postcode : G20

18 Apr 2023
People found this helpful0

The only person who was able to help with my overcharges was Matthew from the finance team, I was ignored for weeks by most other members of staff after many calls and emails. Another male advisor escalated my problem to the finance team, so many thanks to him too! If only all the workers were as ... Read Full Review

Comments (0)Was this helpful?:
Very impressed so far with ...

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5 Star Review

By : 'Pat'
Branch : Glasgow, Garscadden House, Garsacdden Road
Services : Letting (Property Management)
Would you recommend ? : No
Postcode : G84

14 Nov 2022
People found this helpful0

Very impressed so far with this factor. Responses to maintenance requests have been swift and work carried out efficiently. Very friendly and helpful staff. Accessible by phone or e mail. Maintenance requests are available to all via the portal system as are invoices for work charged. Seems like a ... Read Full Review

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Started off ok a few years ...

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1 Star Review

By : 'Roy'
Branch : Glasgow, Garscadden House, Garsacdden Road
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : G31

5 Apr 2022
People found this helpful14

Started off ok a few years ago, but the usual story, and now just a.n.other useless inept overcharging underperforming factor whose only interest is in themselves. Avoid these useless people. This would have been a zero star review had that been an ... Read Full Review

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Terrible service, charge ...

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1 Star Review

By : 'Mac'
Branch : Glasgow, Garscadden House, Garsacdden Road
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : G42

27 May 2021
People found this helpful5

Mark Mac it a night to stuck with wrong Factor when u buy a flat.I didn’t have good experience with them charge me extra about £475 for late payments.if I didn’t pay I was threatenEd to take to court & bad reputation so I don’t have access to future ... Read Full Review

Comments (1)Was this helpful?:

By : 91BC Property Services

28 May 2021

Dear Sir, We have checked and double-checked our debt register this morning – there are no records which match the name on your profile. Please could you respond to this message privately,...


A quick search on companies ...

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1 Star Review

By : 'Paul.A'
Branch : Glasgow, Garscadden House, Garsacdden Road
Services : Property Management (They are our factor)
Would you recommend ? : No
Postcode : G12

17 Dec 2020
People found this helpful5

A quick search on companies house and you will find that this company is technically trading insolvent for the last 2 years. Worse still, they had a compulsory strike off action in December 2019 https://find-and-update.company-information.service.gov.uk/company/SC495901/filing-history For an ... Read Full Review


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Comments (1)Was this helpful?:

By : 91BC Property Services Ltd

24 Dec 2020

Hi, thanks for the review. Re your points on financial stability. We have invested heavily in the last 12 months on technology, and (of arguably greater importance) on the addition of more really...


Warning this company will ...

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1 Star Review
UserName

By : 'avoid'
Branch : Glasgow, Garscadden House, Garsacdden Road
Services : Property Management (They are our factor)
Would you recommend ? : No
Postcode : G31

12 Oct 2020
People found this helpful11

Warning this company will seriously damage your wealth.91BC are trying to con residents into paying unnecessary and extremely high costs for roof work. They have recently been brought on board, i wasn't involved in it, however i imagine the must be able to talk the talk Rather than ... Read Full Review

Comments (3)Was this helpful?:

By : 91BC Property Services

23 Nov 2020

Hi, thanks for the comments, which of course we will investigate and act upon. We are working on a number of building preservation projects in G31 at present, some in collaboration with public...


91BC - Overall, very poor ...

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2 Star Review

By : 'David'
Branch : Glasgow, Garscadden House, Garsacdden Road
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : G20

23 Apr 2020
People found this helpful6

Overall, very poor value for money. The fees are extremely high and I have suffered incidences of being billed for services (such as stairwell cleaning) that 91BC know have not been provided - worryingly, 91BC were not forthcoming that the services were not provided, it was only when expressly ... Read Full Review

Comments (1)Was this helpful?:

By : 91BC Property Services

27 Apr 2020

Dear David. Sorry to hear that you are unhappy but thanks for the feedback, which we always act upon. Most services facilitated by 91BC have been suspended per government advice, however gardening...


Our estate recently appointed ...

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5 Star Review

By : 'Greg'
Branch : Glasgow, Garscadden House, Garsacdden Road
Services : Property Management (They are our factor)
Would you recommend ? : Yes

16 Jun 2016
People found this helpful1

Our estate recently appointed 91BC and they have been fantastic! I have never come across a factor who responds faster - we always get an answer within the same day. Their service is all online so I am able to track all jobs and their price is very competitive at £10 a month!!!! Can't ... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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